The Convocation Center has three separate public venues including a 217 seat Auditorium, a banquet/meeting room that can be divided into 3 smaller meeting rooms, and the main arena which has permanent seating for 10,475. The Convocation Center hosts hundreds of events each year in these three venues and well over 100,000 people walk through its doors each year.
The first event was a concert by country music legend George Strait. Throughout the years the Convocation Center has been host to many superstars including Dolly Parton, Garth Brooks, Alabama, Reba McEntire, in the 1980s to Rascal Flatts, Taylor Swift, Keith Urban, Carrie Underwood, Jason Aldean and Eric Church in the last five years.
WWE has used the Convocation Center for a Live Raw event. The Sun Belt Conference uses the versatile building to host the Indoor Track & Field Championships every other year. The building is home to Arkansas State University Men's & Women's Basketball as well as Women's Volleyball. Each team has an updated (2010) home locker room, an updated (2009) weight room, and updated (2010) media room. There are four visitor locker rooms as well as smaller, official locker rooms all inside the building.
In 2012, the original scoreboard and sound system (from 1987) was replaced with four 25' x 12' HD video boards and a 28 speaker sound system. Also in 2012 an entire new roof was installed as well as upgrades to the Administrative Offices and Box Office.