Royal Automobile Club of Victoria
| Royal Automobile Club of Victoria (RACV) Limited | |
|---|---|
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| Motto | We're there for you |
| Formation | 1903 |
| Type | Roadside assistance, Vehicle inspection, Travel advisory, Insurance, Resorts |
| Location |  Victoria, Australia |
| Membership | 2m Service Members and 27,800 Club Members[1] |
| President and Chairman | Peter C. Chandler |
| Key people | Colin Jordan, Managing Director and CEO |
| Budget | $404.5m |
| Staff | 1,845 |
| Website | www.racv.com.au |
The Royal Automobile Club of Victoria (RACV) is a motoring club and mutual organisation, providing services such as roadside assistance, vehicle, home and contents insurance, personal and car loans, driving instruction, tourism services and home security products.
The RACV runs a lifestyle club known as the RACV Club, with locations in the Melbourne CBD and at Healesville. It operates 4 resorts in regional Victoria and 2 in Queensland, on the Gold Coast and at Noosa. It also produces a monthly magazine for members which covers travel destinations in Victoria.
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[edit] History
The Automobile Club of Victoria was founded in 1903, and it held its first car rally at Aspendale Park Racecourse in 1904. [2].In 1916, it received the approval of His Majesty the King to prefix the title "Royal" to its name.[3].[4]
RACV is a member of the Australian Automobile Association which has member organisations in each state and territory of Australia.
RACV was a founder of insurance brand AAMI (previously known as Club Motor Insurance and now owned by Suncorp-Metway),[5] and both companies are now major competitors in the insurance market in Victoria with RACV's business venture with rival Insurance Australia Group.
[edit] Services
- Roadside assistance – breakdown assistance and other motoring products
- Driver Training
- Finance – car and personal loans
- Insurance – home, contents, car, motorcycle, boat, caravan, travel, farm and business insurance
- Home Assistance – home security systems and emergency home assistance
- Tourism and Travel – maps, venue ticketing, travel guides
- Shops – a network of retail outlets to deliver RACV products and other merchandise
- RACV Resorts - offering impressive facilities in stunning locations
[edit] Roadside service
RACV provides a roadside service across Victoria to the approximately 2 million members and to its interstate and international affiliates.
[edit] Motorist advocacy
RACV conducts advocacy activities, campaigning on behalf its members and the general public on issues such as roads, vehicle standards and safety.
[edit] Lifestyle club
The RACV Club is the RACV's lifestyle club offering social, recreational and business facilities to Club members. It has locations in the Melbourne CBD and Healesville. The City Club was redeveloped in 2005. The Healesville Country Club was redeveloped in 2009, with facilities matching those of the prestigious City Club.[1]
[edit] RACV Resorts
All RACV members (both Club and Roadside Service Members) are provided with access to RACV Resorts, offering facilities in various locations throughout Victoria and Queensland. These resorts include Cape Schanck Resort on the Mornington Peninsula, Cobram Resort in the Murray River region, Inverloch Resort located on South Gippsland’s Bass Coast, Torquay Golf Club on the Victorian Surf Coast, Royal Pines Resort on the Gold Coast, Queensland and Noosa Resort on the Sunshine Coast, Queensland.
[edit] RoyalAuto magazine
The RACV has produced a monthly magazine called RoyalAuto for RACV members since 1953. It has an audited circulation of around 1,470,000 copies.[6] A typical issue includes an article on transport policy, a letter from the president updating readers on the RACV's latest campaigns, two or three interviews with regular and high-profile Victorians, five or six travel articles about places to visit by car and two or three reviews of new cars on the market.
[7]==Corporate==
The registered office is located in the CBD of Melbourne, with its main service headquarters in the south-eastern suburb of Noble Park.
RACV is an unlisted public company limited by guarantee headed by a board of directors. The Board comprises 15 independent non-executive directors and 1 managing director and CEO.[8] The non-executive directors are elected to three year terms by two different classes of members: Ordinary ('Club') members who number more than 27,800 and who can vote for all 15 of the non-executive directors, and roadside service members who have purchased emergency roadside assistance and number approximately 2 million but can only vote for 6 specific non-executive directors and consequently have less representation at board level. A third large group of non-voting 'relationship' members was created in 2006 when customers with renewable products such as insurance, home security and personal loans were offered 'membership'.[9]
[edit] Subsidiaries and investments
- Australian Motoring Services - 24% (joint venture with Australian automobile clubs)
- Club Assist – 25%
- Direct Salary Packaging - 100%
- Intelematics Australia – 100%
- Insurance Manufacturers of Australia – 30% (joint venture with Insurance Australia Group owning other 70%)
- R.A.C.V. Finance - 100%
[edit] References
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This article needs additional citations for verification. Please help improve this article by adding citations to reliable sources. Unsourced material may be challenged and removed. (December 2006) |
- ^ a b Unattributed (October 2010). "RACV annual report". RoyalAuto 78 (9): 13–16.
- ^ Land and Environment: Aspendale Park Racecourse
- ^ RACV Annual Report 1916-17
- ^ Priestley, Susan (1983). The crown of the road: the story of the RACV. Melbourne: Macmillan. pp. 170. ISBN 0333356296.
- ^ Smith, Simon (2002). From club to corporation: motor insurance and the rise of AAMI 1933-1999. Melbourne: AAMI. pp. 271. ISBN 0958164614.
- ^ Circulations Audit Board September 2010
- ^ retirie village goldcoast
- ^ RACV Annual Report 2010
- ^ 'RACV Makes Your MembershipCount', RoyalAuto December 2006, Melbourne, Australia, retrieved 12 July 2007.
- ^ See Notes 28 and 30 to the Financial Statements, RACV Annual Report 2010
