Remedial action
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A remedial action is a change made to a nonconforming product or service to address the deficiency.
Rework and repair are generally the remedial actions taken on products, while services usually require additional services to be performed to ensure satisfaction.
In some settings, corrective action is used as an encompassing term that includes remedial actions, corrective actions and preventive actions.
[edit] See also
[edit] External links
- The 8 Disciplines (8D) Process
- Laurie Rambaud (2006), 8D Structured Problem Solving: A Guide to Creating High Quality 8D Reports, PHRED Solutions, ISBN 0-9790553-0-X
- Difference between containment, corrective and preventive actions in 8D Report
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