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Employee Relationship Management systems (ERM) may be defined as the Information system that support the relationship between a company and its employees.
The components of an ERM system are multiple, and, as in the Customer relationship management they reach the goal to assist the employee in the whole lifecycle of her/his activity in and for the company.
In ERM classification we may include many Information system, such as Workflow Management System, Workforce management, Knowledge Management System, Social software, …
In past few years the main goal of ERM has been to set up a Do-it-yourself Knowledge exploration, that avoid the risk that employees refuse an IT solution in which combining information from multiple spread sheets and databases is tedious and manual.

The key idea is that a good management of the relationship with employees has a great value for the company and is a driver of performance improvement both in individual and in teams. The ERM are one of the SW tools that a company needs for the development of Human Capital Management toward an Employeeship approach - where the main objective is to “achieve a working environment that stimulates involvement among employees and managers”.