Voipfone

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iNet Telecoms Ltd™
Type Limited liability company
Industry Telecommunications
Founded July 1, 2004
Headquarters London, United Kingdom
Key people Colin Duffy - Chief Executive Officer
Lee Rose - Chief Technical Officer
Products Voice over IP
Services VoIP for home and business

Voipfone is a UK (London) based Internet Telephone Service (VoIP) provided by iNet Telecoms Ltd™. It develops standards based, telephony services using Session Initiation Protocol (SIP).

Voipfone builds hosted PBX services for small business also known as IPBX - Telephone Extensions, Call Queues and Interactive Voice Response (IVR) systems. Other standard features of their service include Call Transfer, Music on Hold, Call Waiting, Call ID, Voice Mail, Voicemail to email, Fax to email, Call Conferencing, Three Way Calling.

The company peers with other open VoIP networks[1]. It provides preconfigured SIP hardware from Linksys, Snom, Siemens and UTStarcom.

Voipfone is a founder member of Internet Telephony Services Providers’ Association (ITSPA)[2].

Contents

[edit] Telephone number availability and usage

Voipfone provides UK and International Geographic numbers. Like other VoIP services, calls to Voipfone numbers from other Voipfone customers are free. They allow peering with other VoIP companies so that calls are free between them also.

With Internet Telephony, telephone numbers are independent of the town or city that the area code relates to. This means that a VoIP telephone can be taken anywhere in the world, plugged into a broadband network and calls to the number will be routed directly to it – wherever it is. This obviously has the added benefit of making office relocation simple, in telecommunication terms at least

[edit] Calls to Emergency Services

Voipfone provides access to Emergency services (999,112). However, the location independent nature of VoIP (see above) creates problems for all VoIP operators as this is normally available to the emergency service operator from CLI information. Voipfone partially overcome this restriction by allowing customers to update their location information

[edit] Regulation of UK VoIP services

Voipfone conforms to all UK VoIP regulations as issued by Ofcom (Office of communications) "Regulation of VoIP Services" (PDF). Ofcom (Office of Communications). March 2007. http://stakeholders.ofcom.org.uk/binaries/consultations/voipregulation/summary/voipregulation.pdf 

[edit] References

[edit] External links


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