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Revision as of 16:40, 10 March 2009
A callshop is a business that physically provides phones for the purpose of making long-distance telephone calls.
Typical Call Shop Scenarios
Prepaid:
- Customer visits the call shop.
- Customer pre-pays the operator for the call.
- The operator will then activate a phone booth for the customer using billing software.
- The customer will go to the phone booth and dial the destination number.
- Billing software will record the call details and the corresponding call charges for future reporting needs.
Postpaid:
- Customer visits the call shop.
- Customer chooses a vacant phone booth and dials the destination number.
- Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
- When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.