Bounded emotionality: Difference between revisions
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'''Bounded emotionality''' is a concept within [[communication theory]] that stems from [[emotional labor]] and [[bounded rationality]]. It was proposed by Dennis K. Mumby and Linda L. Putnam <ref>{{cite journal |author=Mumby, D. & Putnam, L. |title=The politics of emotion: A feminist reading of bounded rationality |journal=Academy of Management Review |volume=17 |pages=465-486 |year=1992}}</ref> and defines an alternative form of organizing that encourages the expression of a greater spectrum of [[emotions]] in organizational communication. Mumby and Putnam (1992) stress that bounded emotionality encourages emotions of nurturance, care, community, supportiveness, and interrelatedness fused with individual responsibility to shape organizational experiences. Emotions are encouraged to be expressed but must fall within variable boundaries, which differs from traditional and normative [[organizations]]. <ref>{{cite journal |doi=10.2307/2393858 |author=Martin, J., Knopoff, K., & Beckman, C |title=An alternative to bureaucratic impersonality and emotional labor: Bounded emotionality at The Body Shop |journal=Administrative Science Quarterly |volume=43 |issue=2 |pages=429-469 |year=1998}}</ref> |
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==References== |
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*{{cite journal |author=Mumby, D. & Putnam, L. |title=The politics of emotion: A feminist reading of bounded rationality |journal=Academy of Management Review |volume=17 |pages=465-486 |year=1992}} |
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*{{cite journal |doi=10.2307/2393858 |author=Martin, J., Knopoff, K., & Beckman, C |title=An alternative to bureaucratic impersonality and emotional labor: Bounded emotionality at The Body Shop |journal=Administrative Science Quarterly |volume=43 |issue=2 |pages=429-469 |year=1998}} |
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