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==='''Addresses'''===
==='''Addresses'''===
The address is generally written from the most specific information (i.e. the recipient's name) to the most general (i.e. the city, state, ZIP Code or country). If you know the recipient's gender, include a courtesy title (Mr. or Ms.).
The address is generally written from the most specific information (i.e. the recipient's name) to the most general (i.e. the city, state, ZIP Code or country). If the writer knows the recipient's gender, a courtesy title (Mr. or Ms.) should be included.


====Example of Address Line:====
====Example of Address Line:====
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==='''Dates'''===
==='''Dates'''===
The date typically goes before the inside address. In formal business writing, it is best to completely write out the date to avoid confusion. For example, you should write October 8, 2002 instead of 10/8/02. One reason for writing out the date is because 10/8/02 is August 10, 2002 in some countries. You do not need to include the 'th', 'st' or 'rd' at the end of the number for the day.
The date typically goes before the inside address. In formal business writing, it is best to completely write out the date to avoid confusion. For example, the writer should write October 8, 2002 instead of 10/8/02. One reason for writing out the date is because 10/8/02 is August 10, 2002 in some countries.


==='''Salutation'''===
==='''Salutation'''===
The salutation addresses the reader of your letter. It follows one of the following formats: 'Dear [Courtesy Title (Mr., Ms., Mrs., Dr., etc.)] [Name]' or 'Dear [Title]'. The salutation is followed by a colon in formal writing or a comma in informal writing. Do not include a courtesy title if you do not know the gender of the recipient. Keep in mind that many names are gender neutral.
The salutation addresses the reader of your letter. It follows one of the following formats: 'Dear [Courtesy Title (Mr., Ms., Mrs., Dr., etc.)] [Name]' or 'Dear [Title]'. The salutation is followed by a colon in formal writing or a comma in informal writing. A courtesy title is included only if the gender of the recipient is known.


==='''Body'''===
==='''Body'''===
The body of your letter should be written clearly and concisely. It includes as many paragraphs as are necessary to communicate the information.
The body of your letter should be written clearly and concisely. It includes as many paragraphs as are necessary to communicate the information.


If you are enclosing any additional documents with your business letter, mention these enclosures in the body of your letter.
If additional documents are being enclosed with a business letter they should be mentioned in the body of the letter.


==='''Closing'''===
==='''Closing'''===
Include a closing after the last paragraph of your business letter. Some examples of closings in business letters are Sincerely, Cordially, Respectfully, and Yours truly. The closing that you choose to use will depend on the contents of the letter and who is recieving it.
A closing is included after the last paragraph of a business letter. Some examples of closings in business letters are Sincerely, Cordially, Respectfully, and Yours truly. The closing that is used will depend on the contents of the letter and who is recieving it.


==='''Signature'''===
==='''Signature'''===
Sign your name under the closing. Type your name and title under the signature.
The sender's signature is included after the closing. The sender's name and title should be typed under the signature.


==='''Typist's reference'''===
==='''Typist's reference'''===
The typist's reference is optional and follows your typed name and title. Typically, these are the last items in your business letter.
The typist's reference is optional and follows the sender's typed name and title. Typically, these are the last items in a business letter.


====Typist's Initials====
====Typist's Initials====
If the letter was typed by someone other than the sender, the initials of the typist are typically included at the end of the letter. Include the sender's initials in capital letters followed by the typist's initials in lower case. The initials are separated by a colon.
If the letter was typed by someone other than the sender, the initials of the typist are typically included at the end of the letter. The sender's initials are typed in capital letters followed by the typist's initials in lower case. The initials are separated by a colon.


Example:
Example:
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====Enclosures====
====Enclosures====
If you are including additional documents, such as a resume or price list, with your business letter, note that these documents should also be included with the letter. Be sure to mention any enclosures in the body of your letter.
If additional documents are being included, such as a resume or price list, an enclosure notation is used to indicate that they are included with the letter. Enclosures should be mentioned in the body of the letter.


Examples:
Examples:
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====Carbon Copy====
====Carbon Copy====
If you are sending copies of the letter to people other than the recipient, indicate this information at the bottom of your business letter.
If a business letter is being sent to people other than the recipient at the top of the letter it should be noted on the letter with the 'copy' or 'carbon copy' reference.


Example:
Example:

Revision as of 14:38, 22 September 2006

A business letter is a letter written in a formal language, usually used when writing from one business organization to another, or for correspondence between such organizations and their customers, clients and other external parties. Business letters usually follow a block format.

Parts of a Business Letter

Business Letters in the United States usually contain the following information (in this order):

  • Letterhead or sender's address
  • Date
  • Inside address
  • Salutation or Greeting
  • Letter body
  • Complimentary closing
  • Signature, printed name, and position of sender

In some situations, a business letter may also include the following optional information:

  • Reference (RE:)
  • Carbon Copy Recipients (CC:)
  • Enclosures (ENC:)
  • Reference Initials

Business Letter Layout Guidelines

Addresses

The address is generally written from the most specific information (i.e. the recipient's name) to the most general (i.e. the city, state, ZIP Code or country). If the writer knows the recipient's gender, a courtesy title (Mr. or Ms.) should be included.

Example of Address Line:

Mr. Bill Duffy
Director of Marketing
Acme Industrial, Inc.
PO Box 148761
Shirley, New York 11967

Dates

The date typically goes before the inside address. In formal business writing, it is best to completely write out the date to avoid confusion. For example, the writer should write October 8, 2002 instead of 10/8/02. One reason for writing out the date is because 10/8/02 is August 10, 2002 in some countries.

Salutation

The salutation addresses the reader of your letter. It follows one of the following formats: 'Dear [Courtesy Title (Mr., Ms., Mrs., Dr., etc.)] [Name]' or 'Dear [Title]'. The salutation is followed by a colon in formal writing or a comma in informal writing. A courtesy title is included only if the gender of the recipient is known.

Body

The body of your letter should be written clearly and concisely. It includes as many paragraphs as are necessary to communicate the information.

If additional documents are being enclosed with a business letter they should be mentioned in the body of the letter.

Closing

A closing is included after the last paragraph of a business letter. Some examples of closings in business letters are Sincerely, Cordially, Respectfully, and Yours truly. The closing that is used will depend on the contents of the letter and who is recieving it.

Signature

The sender's signature is included after the closing. The sender's name and title should be typed under the signature.

Typist's reference

The typist's reference is optional and follows the sender's typed name and title. Typically, these are the last items in a business letter.

Typist's Initials

If the letter was typed by someone other than the sender, the initials of the typist are typically included at the end of the letter. The sender's initials are typed in capital letters followed by the typist's initials in lower case. The initials are separated by a colon.

Example: JM:ds

Enclosures

If additional documents are being included, such as a resume or price list, an enclosure notation is used to indicate that they are included with the letter. Enclosures should be mentioned in the body of the letter.

Examples: Enclosure Enc: Resume

Carbon Copy

If a business letter is being sent to people other than the recipient at the top of the letter it should be noted on the letter with the 'copy' or 'carbon copy' reference.

Example: cc: John Doe, Jane Doe

Different countries, different styles

Culture and society influence styles. Especially in the German speaking countries, formal rules are considered very important. An extreme example is the German industrial norm DIN 5008, which prescribes how to write German business letters in every detail from letterhead to closing.