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  • "Micro-affirmations and Micro-inequities," in the Journal of the International Ombudsman Association, which includes more of her hypotheses about the...
    25 KB (2,919 words) - 08:11, 26 May 2024
  • published by International Ombudsman Association in the Journal of the International Ombudsman Association suggests that—in reality—there are dozens of reasons...
    61 KB (7,777 words) - 08:55, 3 July 2024