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- and external customers: a case study in education administration”, The TQM Magazine, Vol. 10 No 1, pp. 20‐6. www.isinepal.com www.managerialskillstraining...9 KB (1,068 words) - 18:38, 9 February 2024
- S2CID 144547987. Ashton, Chris (January 1, 1992). "Profiting from commitment". The TQM Magazine. 4 (5). doi:10.1108/09544789210034635. ISSN 0954-478X. Obiekwe, Onyebuchi;...36 KB (3,971 words) - 08:31, 31 May 2024
- (1998), "Total Quality Management: Origins and Evolution of the Term", The TQM Magazine, vol. 10, no. 5, Bingley, United Kingdom: MCB University Publishers...26 KB (2,576 words) - 11:35, 24 July 2024
- state of ISO 9000 certification: A study of Swedish organizations". The TQM Magazine. 14 (5): 297. doi:10.1108/09544780210439734. Anton, Doug; Carole Anton...19 KB (2,320 words) - 10:59, 25 July 2024
- state of ISO 9000 certification: A study of Swedish organizations". The TQM Magazine. 14 (5): 297. doi:10.1108/09544780210439734. Tsim, Y.C.; Yeung, V.W...65 KB (7,145 words) - 05:23, 23 July 2024
- Applicability to Member Selection in Technologically Innovative Projects", The TQM Magazine, 16 (5): 359–68, doi:10.1108/09544780410551304 Lilien, G.; Morrison...20 KB (2,448 words) - 12:22, 1 August 2024