Defects classification
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Defects Classification
During visual inspection, inspectors will classify any non-conformity found on a product into three main categories of defects:
Critical: a defect which can cause unsafe or hazardous condition for an end user using the product or that is contradicting to mandatory regulations.
Major: a defect which can result in failure, reducing the marketability and usability of the product, and obvious defect of appearance which will affect the salability of the product.
Minor: a defect which does not reduce the marketability and usability of the product, but is a workmanship defect beyond the defined quality standard or not as same as the approved sample.
However, different importers may have different interpretation on types of defects as nature of consumer products varies.
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