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| File:Go+via+logo 155pxWide.jpg | |
| Company type | Public |
|---|---|
| Industry | Transport |
| Founded | 2009 |
| Headquarters | Brisbane , Australia |
Area served | Queensland |
| Parent | Transurban |
| Website | www |
go via is the toll payment system introduced by Queensland Motorways as a part of free-flow tolling. It replaced the previous E Toll system in Queensland.[1] The new system was introduced on 1 July 2009 and the pay-on-the-spot option was phased out on 22 July 2009, meaning cash was no longer a payment option, and stopping was no longer required (or possible.) As drivers are no longer able to pay with cash, they need to choose one of the new methods of paying Queensland's toll roads, including go viatags, go viavideo, and go viabusiness (for ongoing toll payment), or go viavideo passes (for one-off trips.)
go via is the leading tolling service provider in Queensland with more than one million tolling accounts and more than 1.8 million go via tags in use as of 2013.[2]
Products
go viatags
go viatags are installed inside of your vehicle's windscreen. As your vehicle travels under the toll point the tag will beep and the toll is deducted from your account.[3] Customers have the choice of configuring their account to automatically top up (via a credit card or direct debit) when the balance drops below a chosen minimum amount or to manually top-up their account. [4]
go viavideo
An implementation of video tolling, the go viavideo option is nearly the same as a go viatag, with only a few key differences. Users do not need a tag fitted to their vehicle: instead, as they pass under a toll point, a photo is taken of the registration plate and matched to their go viavideo account.[5] There is a small additional "video matching" fee for this service[5]
Like the go viatag, users can use their account on all toll roads in Australia.[5] Users still have an account on the go via website, and it works the same as the go viatag account. Users can top up manually, or they can choose the automatic top up option ('set-and-forget', as it is known.[6])
go viabusiness
go viabusiness is designed for businesses. Businesses can choose to either have a go viatag account or a go viavideo account, but a minimum send per month is required.[7]
go viavideo passes
go viavideo passes apply the principles of the go viavideo option, but are designed for drivers nly use toll roads occasionally or for those who want to pay for a one-off trip.
Passes can be purchased online, by phone, or at a customer service center. Users can choose an amount, and when they drive through a toll point the pass will act the same a go viavideo account [8](including the video matching fee mentioned above.)
go viaroad passes
go viaroad passes are nearly identical to the go viavideo passes but will work on all toll roads in Queensland including the Clem Jones Tunnel, Airport Link and the Go Between Bridge.[9]
go via pre-paid cash passes
go via offer two types of pre-paid passes; a trip pass which is only valid for cars (class 2) for travel on the Gateway and Logan motorways; and a toll credit pass. The toll credit pass is available in three pre-set amounts of $10, $20 and $50 and can be used on for travel on the Go Between Bridge, the Gateway, Gateway Extension and Logan motorways only.[10] Pre-paid passes are valid for up to 90 days and can be paid for using cash at Queensland Motorways Customer Service Centres or at participating go via retailers.
References
- ^ Need help? One page approach. Queensland Motorways. Retrieved on 17 October 2012.
- ^ http://www.qldmotorways.com.au/_CMSImages/queenslandmotorways/QM982_Sustainability%20Report%202013_WEB_Dis02_nh.pdf
- ^ https://www.govia.com.au/via/home/Payment+options/go+viatag/
- ^ https://www.govia.com.au/via/home/Payment+options/go+viatag/
- ^ a b c go viavideo account. Queensland Motorways. Retrieved on 17 October 2012.
- ^ Automatic top-up. Queensland Motorways. Retrieved on 17 October 2012.
- ^ go viabusiness. Queensland Motorways. Retrieved on 17 October 2012.
- ^ https://www.govia.com.au/via/home/Payment+options/go+viavideo+passes/go+viavideo+pass/go+viavideo+pass
- ^ go viaroad pass launched. Queensland Motorways. Retrieved on 17 October 2012.
- ^ https://www.govia.com.au/via/home/Payment+options/go+viavideo+passes/