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A first look at communication theory. New York: McGraw-Hill. ISBN 978-0070227781. Chapter 8 online Hoff, Sommers, Christina (September 2015). War against...

communication theory (1st ed.). New York: McGraw-Hill. pp. 253–262. ISBN 978-0070227781. OCLC 21973427. Postmes, T; Spears, Russell; Cihangir, Sezgin (2001)...