Talk:Lessons learned

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This is an old revision of this page, as edited by The ken evans (talk | contribs) at 20:07, 12 November 2017 (Structural edit). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

It seems that the deletion tag refers to a previously deleted article, not this newly created one. Should the tag be removed/altered to avoid confusion? Hirumeshi (talk) 02:10, 25 May 2016 (UTC)[reply]

Broadening this article out - obstacles to learning lessons

Here in the UK, whenever there is a scandal or some corruption or injustice uncovered such as in the NHS, without fail the old cliche "lessons will be learnt" is wheeled out. But in practice lessons rarely ever are learnt - the same blunders tend to keep happening over and over again. I have been unable to find any sources as yet but it would be great if any research could be found analysing what are the obstacles to learning lessons. Often a report is commissioned into a mishap which may have fine aspirations but the recommendations often do not get implemented much in practice because of some sort of inertial resistance. People tend to talk the talk but then not walk the walk. I have my own ideas about why this is but obviously I cannot use them in this article as it would be original research.--Penbat (talk) 19:01, 14 August 2016 (UTC)[reply]

Discussion on "Lessons learned"

Evidence of "learning" is a change in behaviour.

One of the "obstacles" lies in the name itself which is often used as the title of a box to be filled in on a document called an "incident report" or similar.

My suggestion is that the "lessons learned" section should be replaced by a "behaviour changed" section. The content of which could be:

(a) Behaviour that led to the incident"

(b) New behaviour that will avoid a repeat of this incident.

(c) Plan for changing from (a) to (b)

(d) Person responsible for making the plan happen.


A "behaviour" can be specified and modeled as a process. Ken Evans 20:06, 12 November 2017 (UTC) — Preceding unsigned comment added by The ken evans (talkcontribs)