Jump to content

Average call duration

From Wikipedia, the free encyclopedia

This is the current revision of this page, as edited by Kvng (talk | contribs) at 19:50, 28 December 2021 (stubby). The present address (URL) is a permanent link to this version.

(diff) ← Previous revision | Latest revision (diff) | Newer revision → (diff)

The average call duration (ACD) is a measurement in telecommunications that reflects an average length of telephone calls transmitted on telecommunication networks.

The measurement is typically based on the reporting by telecommunication equipment via call detail records. Samples are collected to determine traffic demand and forecast call volumes, serving also as a tool for infrastructure monitoring of switches and cables. Depending on the type of call being made, ACD can be used as a proxy measure of call quality.

See also

[edit]


Stub icon

This article related to telecommunications is a stub. You can help Wikipedia by expanding it.

Retrieved from "https://en.wikipedia.org/w/index.php?title=Average_call_duration&oldid=1062489673"