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Technical assistance center

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This is an old revision of this page, as edited by John of Reading (talk | contribs) at 16:17, 1 March 2017 (→‎top: Typo fixing, replaced: developped → developed using AWB). The present address (URL) is a permanent link to this revision, which may differ significantly from the current revision.

A Technical Assistance Center, or TAC, is a department within a company that's primary purpose is networking, or an ISP. The TAC also works closely with a company's Network Operations Center, or NOC. A TAC can only monitor items with a return signal, such as a modem or a MTA. Forward-only systems, such as cable boxes, are currently not monitored. The purpose of a TAC is to support customers with technical issues regarding the equipment developed/delivered by the company which delivers the TAC support.


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