Julie Mellor

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Dame
Julie Thérèse Mellor
DBE
Parliamentary Commissioner for Administration
Health Service Commissioner for England
Assumed office
1 January 2012
Preceded byAnn Abraham
Chair of the Equal Opportunities Commission
In office
1999–2005
Personal details
Born(1957-01-29)29 January 1957
Bedford, England, UK
Alma materBrasenose College, Oxford

Dame Julie Thérèse Mellor DBE (born 29 January 1957) is Chair of Demos[1] (a cross-party think-tank), Chair of the Young Foundation,[2] Chair of the Federation of Industry Sector Skills and Standards[3][1], and a Trustee of Involve (experts in public participation), Nesta (the innovation foundation) and Clore Social Leadership.

She was made a Dame Commander of the Order of the British Empire in 2006 for services to equality.[4] As Chair of the Equal Opportunities Commission (1999–2005) she is credited with transforming a law enforcement body into a catalyst for change on equal pay,[5][6] pregnancy discrimination and flexible working.[7][8]

Mellor was born in 1957 and studied Experimental Psychology at Brasenose College, Oxford where she is now an honorary fellow.[9] Between 1979 and 1981, she was Eleanor Emerson Fellow in Industrial Relations Education at Cornell University.

Prior to her appointment as Chair of the Equal Opportunities Commission (EOC) her career was in Human Resources, working for Royal Dutch Shell (1981–1983), the Greater London Council (1983–1986), the Inner London Education Authority (1986–1989), TSB (1989–1992) and as Corporate Human Resources Director for British Gas (1992–1996). She worked as a consultant on employment and consumer issues until 1999.[10] As of May 2019, she is currently Chair of the Federation for Industry Sector Skills and Standards.[11]

Following her time at the EOC she was a partner in the health team at PricewaterhouseCoopers (2005–2011) and pioneered citizens' juries as part of the firm's contribution to the public sector.[10] She was the Parliamentary Commissioner for Administration and the Health Service Commissioner for England (Parliamentary and Health Service Ombudsman) (2012 to 2017) where she increased investigations of complaints about public services tenfold from circa 450 a year to 5000 a year and worked with Parliament to use the learning from complaints to hold government to account for improving public services.[12][13][14][15][16][17][18][19][20][21][22] However, during her time at the PHSO, there was a tremendous amount of dissatisfaction from complainants regarding the handling of complaints[23]. Much of this was hidden from the public through the PHSO having almost full discretion on what information was published & on what it reported to the Quality Care Commission who had oversight, but without any powers, over the PHSO. Ultimately she was forced to resign though the chair Robert Behrens who came across from the Adjudicator for Higher Education (OIA) ombudsman, is himself not without similar criticisms[24].

Mellor has served as a non-executive board member on several bodies: Commission for Racial Equality (1996 and 2003); Fatherhood Institute (2004–2008); National Consumer Council (2001–2007), Employer's Forum on Disability (1994–2009), the Green Alliance (2007–2009) and the Department for Business, Innovation and Skills (2008–2011).

Honours

In 2003, she was awarded an honorary doctorate by Anglia Ruskin University. She was made an Honorary Fellow of Brasenose College, Oxford and a Fellow of the City & Guilds of London Institute.

References

  1. ^ "Julie MELLOR - Personal Appointments (free information from Companies House)". beta.companieshouse.gov.uk. Retrieved 9 May 2019.
  2. ^ "Julie Therese MELLOR - Personal Appointments (free information from Companies House)". Companies House. Retrieved 9 May 2019.
  3. ^ "FEDERATION FOR INDUSTRY SECTOR SKILLS & STANDARDS - Officers (free information from Companies House)". beta.companieshouse.gov.uk. Retrieved 6 August 2019.
  4. ^ "No. 57855". The London Gazette (1st supplement). 31 December 2005. p. 7.
  5. ^ Stewart, Heather (8 January 2005). "Counting the cost of sexism". The Guardian. ISSN 0261-3077. Retrieved 2 July 2017.
  6. ^ "'Long delay for equal pay'". BBC News. BBC. Retrieved 2 July 2017.
  7. ^ "Taking up the cudgels for reformed fathers". The Guardian. 13 January 2003. ISSN 0261-3077. Retrieved 2 July 2017.
  8. ^ "Minister unveils new laws on flexible working". The Independent. 21 November 2001. Retrieved 2 July 2017.
  9. ^ John Bowers (February 2018). "Principal's Blog: 1st-11th February". Brasenose College, Oxford. Retrieved 22 March 2018.
  10. ^ a b Commons, The Committee Office, House of. "House of Commons – Pre-appointment hearing for the post of Parliamentary and Health Service Ombudsman – Public Administration Committee". Parliament of the United Kingdom. Retrieved 2 July 2017.{{cite web}}: CS1 maint: multiple names: authors list (link)
  11. ^ "Companies House". Retrieved 2 August 2019.
  12. ^ Commons, The Committee Office, House of. "House of Commons – Treasury – Written Evidence". Parliament of the United Kingdom. Retrieved 2 July 2017.{{cite web}}: CS1 maint: multiple names: authors list (link)
  13. ^ "Julie Mellor". The Guardian. Retrieved 2 July 2017.
  14. ^ "Midwifery supervision and regulation: recommendations for change | Parliamentary and Health Service Ombudsman (PHSO)". www.ombudsman.org.uk. Retrieved 2 July 2017.
  15. ^ "The Case for Ombudsman Reform". HuffPost. Retrieved 2 July 2017.
  16. ^ Ford, Steve. "Sepsis must be treated within the hour, says NICE". Nursing Times. Retrieved 14 January 2019.
  17. ^ "'Major failings' in DVLA medical fitness to drive cases". BBC News. 20 October 2016. Retrieved 2 July 2017.
  18. ^ "Learning from mistakes | Parliamentary and Health Service Ombudsman (PHSO)". www.ombudsman.org.uk. Retrieved 2 July 2017.
  19. ^ "Dying without dignity | Parliamentary and Health Service Ombudsman (PHSO)". www.ombudsman.org.uk. Retrieved 2 July 2017.
  20. ^ "A report of investigations into unsafe discharge from hospital | Parliamentary and Health Service Ombudsman (PHSO)". www.ombudsman.org.uk. Retrieved 2 July 2017.
  21. ^ "Annual report 2015-2016 | Parliamentary and Health Service Ombudsman (PHSO)". www.ombudsman.org.uk. Retrieved 2 July 2017.
  22. ^ "Home Office failures put a family in danger | Parliamentary and Health Service Ombudsman (PHSO)". www.ombudsman.org.uk. Retrieved 2 July 2017.
  23. ^ Reynolds, D. (2020). What is the point of the Ombudsman. ISBN 9781999929152
  24. ^ Hockey, D. (2020). The Ombudsman Complaint System; a Lack of Transparency and Impartiality. Public Organization Review, 1-14

External links

Government offices
Preceded by Chair of the Equal Opportunities Commission
1999–2005 		Succeeded by
Preceded by Parliamentary Commissioner for Administration
2012–2017 		Succeeded by
Preceded by Health Service Commissioner for England
2012–2017 		Succeeded by
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