Civilian Review and Complaints Commission for the Royal Canadian Mounted Police

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The Civilian Review and Complaints Commission for the Royal Canadian Mounted Police (CRCC) is an independent Canadian government agency responsible for examining complaints of improper on-duty conduct of the Royal Canadian Mounted Police. The Commission was previously known as the Commission for Public Complaints Against the RCMP (CPC). The name was when the Enhancing Royal Canadian Mounted Police Accountability Act came into force.

The chair of the CRCC is Ian McPhail, Q.C. He was appointed as vice-chair on January 18, 2010 and as Chair on July 14, 2014.

Anyone, including a non-citizen, who has a concern about the on-duty conduct of an RCMP member can make a complaint. You do not have to be directly involved in the incident; you can make a complaint on behalf of someone else, or as a witness to an incident.

When a member of the public contacts the Commission, they are provided with same-day access to an experienced analyst who then assesses the needs of that person and identifies possible options for a way forward to addressing their concerns. These options include:

  • Enquiries may include requests for information about police authority, obtaining assistance in furthering an investigation or gaining an understanding of the role of Crown counsel.
  • Alternative Dispute Resolution (ADR): The Commission employs skilled analysts, trained in mediation, who function as neutral and objective intermediaries to assist with conflict resolution between the public and the RCMP.
  • A formal complaint involves a complainant and a CPC analyst completing an official complaint form. The complaint is then written up and sent to the RCMP for investigation. If the complainant is dissatisfied with the RCMP's investigation, he or she can request that the CPC conduct a review of the investigation.