GM Voices
| Company type | Private |
|---|---|
| Industry | Telecommunications services |
| Founded | 1985 |
| Headquarters | Alpharetta, Georgia |
| Website | www.gmvoices.com |
GM Voices is a company and recording facility that specializes in voice prompts for IVR and automated phone applications, GPS, and telematics/remote diagnostics. Business presentation narration services are also offered. Currently, GM Voices provides recordings, translation, and language localization services in 100 languages and dialects.[1]
GM Voices records prompt sets (replacement and custom recordings) for open source VoIP software like Asterisk and FreeSWITCH. GM Voices persona Callie is the official voice of FreeSWITCH.[2]
On July 1, 2014, GM Voices became the official partner to source professional voice prompts for select Genesys Telecommunications Laboratories services including IVR.[3]
They own an 18,000 sq foot facility with three studio control rooms, two sound booths, conference rooms and a selection of editing suites and offices where they accomplish most of their voice work.[4]
Automated gate agent announcements for Delta Air Lines are prerecorded by GM Voices.[5]
References
- ^ Klie, Leonard (May 3, 2010). "When in Rome..." Speech Technology. Retrieved 2010-07-28.
- ^ Collins, Michael (June 14, 2010). "ClueCon Update: "Callie" Is Coming to Chicago!". Retrieved 2010-07-28.
- ^ "GM Voices Becomes Official Genesys Technology Partner" (Press release). July 1, 2014.
- ^ http://www.gmvoices.com/about/our-facility/
- ^
Thomas Petzinger Jr. (February 19, 1999). "Selling Golden Voices, An Entrepreneur Gets a Lesson in Technology". The Wall Street Journal: B1.
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