Lorenzo (electronic health record)

Lorenzo patient record systems are a type of Electronic health record provided by CSC, as part of the United Kingdom government’s National Programme for IT (NHS Connecting for Health) in the NHS.

There is a long history of negotiations between the NHS and the company.

In June 2013 senior executives from the NHS were called before the parliamentary Public Accounts Committee, where chair Margaret Hodge called CSC a “rotten company” and said the Lorenzo system was “hopeless”.

University Hospitals of Morecambe Bay NHS Foundation Trust was the first to deploy the technology. It implemented electronic patient record system Lorenzo Release 1.9 in June 2010.

Humber NHS Foundation Trust was the first mental health organisation to use the CSC Lorenzo patient record systems in June 2012.

George Eliot Hospital NHS Trust, Ipswich Hospital NHS Trust, Tameside Hospital NHS Foundation Trust and Hull and East Yorkshire Hospitals NHS Trust are also implementing Lorenzo having accepted a controversial financial support package.

Delays in the provision of data to NHS England's waiting list system were blamed on Lorenzo by three NHS Trusts in May 2014. Tameside Hospital NHS Foundation Trust’s April risk register awarded its Lorenzo project the highest possible risk rating – 25 – citing “potential risks to patient safety quality, information governance and performance trajectories”.