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People's Choice Credit Union

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People's Choice Credit Union
Company typeCredit union
IndustryFinancial services
HeadquartersAdelaide, South Australia
Key people
John Cossons, Chair of Board of Directors, Steve Laidlaw, Chief Executive Officer[1]
ProductsRetail banking, Investment, Insurance, Financial Planning
Members360,000 (2017)
Number of employees
1,050 (2017)
Websitepeopleschoicecu.com.au/

People's Choice Credit Union is one of Australia’s largest credit unions, offering loans, credit cards, transaction and savings accounts, financial advice and insurance.

With over 1,000 employees, $10.2 billion of funds under management and advice, 360,000 members, 40 branches and 4 advice centres and 2 work-sites, and a network of more than 3,000 rediATMs across Australia,[2] People’s Choice Credit Union offers an alternative to the ‘big four’. The national presence of People's Choice has been reflected in its ranking as one of South Australia's ten-largest businesses in InDaily's annual SA Business Index.[3]

Created through the merger of Australian Central Credit Union and Savings & Loans Credit Union in December 2009, People’s Choice Credit Union’s origins date back to 1949.[4]

People’s Choice Credit Union is involved socially and economically with its members and the wider Australian community. This involvement takes many forms, including:

  • The People’s Choice Community Lottery, which has raised more than $17 million for thousands of not-for-profit organisations;
  • Corporate social responsibility (CSR) partnerships with Cancer Council SA, The Big Issue, HeartKids and Life Without Barriers;
  • Employee fundraising and volunteering, with more than $62,500 raised and 2,360 hours volunteered by hundreds of staff throughout 2015/16;
  • Sponsorship of major community events, such as the Credit Union Christmas Pageant, the People’s Choice Classic as part of the Santos Tour Down Under and People’s Choice BASSINTHEGRASS [5]
  • People's Choice Credit Union was Australia's first financial institution to become a White Ribbon Accredited Workplace to fight domestic and financial abuse.[6]

History

People's Choice Credit Union represents a series of credit unions that have merged since its 1949 origin, including the Northern Territory Credit Union.[7] In August 2009, it announced plans to merge with another credit union, Savings & Loans,[8] with the first post-merger branch opened in December 2010.[9]

On 27 June 2011, members of the credit union voted to change the name to People's Choice Credit Union.[10] This change was adopted on 18 July 2011.[11]

Awards

People’s Choice Credit Union has been recognised with numerous awards for its products and services, including:

  • Customer satisfaction: Credit union of the year (Roy Morgan Customer Satisfaction Awards 2014,[12] 2016,[13] 2017[14]), outstanding customer satisfaction (Mozo People's Choice Award 2018[15]), excellent customer service (Mozo People's Choice Award 2018[16]), customer satisfaction for everyday banking (Mozo People's Choice Award 2018[17]).
  • Service and trust: Highly trusted (Mozo People's Choice Awards 2017, 2018[18]), staff friendliness (Mozo People's Choice Awards 2017, 2018[19]) and most recommended (Mozo People's Choice Awards 2018[20]).
  • First homebuyer support: Customer-owned institution of the year for first homebuyers in Victoria (CANSTAR 2017[21]), South Australia (CANSTAR 2013,[22] 2014,[23] 2016,[24] 2017[25]) and Northern Territory (CANSTAR 2013,[26] 2014 and 2017[27]).
  • Home loans: Best home loan package (Mozo Expert's Choice Award 2018[28]).
  • Personal loans: Personal Lender of the Year (Money Magazine/CANSTAR 2018[29][30]), best car loan (Mozo Expert's Choice Award 2015,[31] 2016,[32] 2017[33]).
  • Deposits: Best value term deposit for long-term (Mozo Expert's Choice Awards 2015,[34] 2016[35]), medium-term (Mozo Expert's Choice Awards 2016[36]), best term deposit (Mozo Expert's Choice Awards 2018[37]), best savings account (Mozo People's Choice Awards 2015).

References

  1. ^ https://www.peopleschoicecu.com.au/about-us/news-centre/2015/steve-laidlaw-appointed-peoples-choice-ceo/
  2. ^ https://www.peopleschoicecu.com.au/about-us/our-story/
  3. ^ "SA Business Index: The big 10, fastest mover, rising star and best new entrant - InDaily". InDaily. 28 September 2017. Retrieved 30 May 2018.
  4. ^ "'Our story'". People's Choice Credit Union. Retrieved 27 October 2014.
  5. ^ "'In the community'". People's Choice Credit Union. Retrieved 27 October 2014.
  6. ^ "Nation's first White Ribbon Financial Institution - People's Choice Credit Union". www.peopleschoicecu.com.au. Retrieved 24 November 2017.
  7. ^ "Merger brings $7.2m profit for Australian Central Credit Union". ABC News. 18 February 2002. Retrieved 16 November 2009.
  8. ^ McDonald, Sarah (13 August 2009). "Savings & Loans, Australian Central Credit Union Plan to Merge". Bloomberg. Retrieved 16 November 2009.
  9. ^ Emmerson, Russell (7 December 2010). "First branch of merged credit union". adelaidenow. Retrieved 6 June 2012.
  10. ^ "People's Choice Credit Union - Members approve People's Choice Credit Union". Peopleschoicecu.com.au. 27 June 2011. Retrieved 27 December 2017.
  11. ^ 15Jul2011 (18 July 2011). "People's Choice Credit Union - Launch of People's Choice Credit Union". Peopleschoicecu.com.au. Retrieved 6 June 2012.{{cite web}}: CS1 maint: numeric names: authors list (link)
  12. ^ "Roy Morgan announces 2014 winners of Customer Satisfaction Awards". Roy Morgan. Retrieved 30 May 2018.
  13. ^ "2016 Roy Morgan Customer Satisfaction Awards: Banking and Finance winners revealed". Roy Morgan. Retrieved 30 May 2018.
  14. ^ "Roy Morgan announces winners of the 2017 Customer Satisfaction Awards". Roy Morgan. Retrieved 30 May 2018.
  15. ^ "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 31 May 2018.
  16. ^ "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 31 May 2018.
  17. ^ "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 31 May 2018.
  18. ^ "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 31 May 2018.
  19. ^ "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 31 May 2018.
  20. ^ "People's Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 31 May 2018.
  21. ^ "First Home Buyers Award 2017 | Canstar". Canstar. Retrieved 30 May 2018.
  22. ^ "Peoples Choice Home Loan achieves Canstar First Home Buyers Award". Canstar. 13 November 2007. Retrieved 30 May 2018.
  23. ^ "Peoples Choice Home Loan achieves Canstar First Home Buyers Award". Canstar. 13 November 2007. Retrieved 30 May 2018.
  24. ^ "CANSTAR First Home Buyer Award: the Winning Institutions | Canstar". Canstar. 18 July 2016. Retrieved 30 May 2018.
  25. ^ "2017 First Home Buyer Award Winners | Canstar". Canstar. 28 July 2017. Retrieved 30 May 2018.
  26. ^ "Peoples Choice Home Loan achieves Canstar First Home Buyers Award". Canstar. 13 November 2007. Retrieved 30 May 2018.
  27. ^ "2017 First Home Buyer Award Winners | Canstar". Canstar. 28 July 2017. Retrieved 30 May 2018.
  28. ^ "Mozo Experts Choice Awards 2018 | Australia's Best Home Loans | Mozo". mozo.com.au. Retrieved 30 May 2018.
  29. ^ England, Cameron (2018-05-31). "People's Choice gets top accolade". The Advertiser. Published 2018-05-31.
  30. ^ "Bank of the Year Awards 2018: bigger isn't always better - Money magazine". Money magazine. 4 June 2018. Retrieved 6 June 2018.
  31. ^ "Best Personal Loans | Mozo Experts Choice Awards 2015 | Mozo". mozo.com.au. Retrieved 30 May 2018.
  32. ^ "Best Personal Loans | Mozo Experts Choice Awards 2016 | Mozo". mozo.com.au. Retrieved 30 May 2018.
  33. ^ "Best Personal Loans | Mozo Experts Choice Awards 2017 | Mozo". mozo.com.au. Retrieved 30 May 2018.
  34. ^ "Mozo Experts Choice Awards 2015 | Top 3 Term Deposits | Mozo". mozo.com.au. Retrieved 30 May 2018.
  35. ^ "Australia's Best Term Deposits | Mozo Experts Choice Awards 2016 | Mozo". mozo.com.au. Retrieved 30 May 2018.
  36. ^ "Australia's Best Term Deposits | Mozo Experts Choice Awards 2016 | Mozo". mozo.com.au. Retrieved 30 May 2018.
  37. ^ "Australia's Best Term Deposits | Mozo Experts Choice Awards 2018 | Mozo". mozo.com.au. Retrieved 30 May 2018.

External links

Retrieved from "https://en.wikipedia.org/w/index.php?title=People%27s_Choice_Credit_Union&oldid=859786132"