Tijuana Flats
Company type | Private |
---|---|
Industry | Restaurants |
Founded | 1995 in Winter Park, Florida |
Founder | Brian Wheeler |
Headquarters | Altamonte Springs, Florida, U.S. |
Number of locations | 120 |
Area served | Florida Georgia South Carolina North Carolina Virginia Pennsylvania Indiana |
Key people | Larry Ryback, CEO |
Number of employees | 3,000 (2016) |
Website | www.tijuanaflats.com |
Tijuana Flats Tex-Mex is an American restaurant chain serving Tex-Mex cuisine. It has 120 locations throughout Florida, Georgia, South Carolina, North Carolina, Virginia, and Indiana.[1] Tijuana Flats is known for its fresh food, hot sauce bars, art murals, excellent guest service and off-beat culture. Customers order at the front counter and are served after sitting. The restaurants are fast-casual hybrids, being best known for outstanding service, quality and cleanliness.
Tijuana Flats uses zero trans-fatty acids (TFA) cooking oils, 100 percent hormone free, white meat chicken, fresh produce and all of its menu items have been lard free. Flour or whole-wheat tortilla options are available for select items. This restaurant features a “Power Lite” selection, offering low-fat cheese and fat-free sour cream in any menu item.
The restaurant was founded in 1995 by University of Central Florida graduate Brian Wheeler with $20,000 in loans. The company had 18 locations before expanding out-of-state in 2004. Tijuana Flats started out as a franchise, but switched to a corporate-owned model for new stores in 2007.
History
Tijuana Flats was started in Winter Park, Florida.[2] It was modeled after Burrito Brothers, a Mexican restaurant in Gainesville, Florida[3] and funded with $20,000[4] in borrowed money from Wheeler's family.[3][5] Students from Wheeler's former college made up some of the restaurant's early customers. Wheeler tried to create his own signature hot-sauce unsuccessfully before hiring Edgewater[who?] to formulate the restaurant's sauce brand, "Smack My Ass & Call Me Sally."[3] When Wheeler received an order to have 25 cases of the sauce shipped to California, he set up a separate company called Tijuana Flats Hot Foods Inc. as a hot sauce business.[6]
After the third location was opened, a semi-retired restaurant executive, Camp Fitch, was invited to Tijuana Flats by his golf partner.[3][7] In 1999, Fitch invested in the company and was appointed its CEO to expand the chain nationally.[7] When the fourth location opened, the founder's dad, Chester Wheeler, was reimbursed for his $20,000 loan used to start the company and joined as the CFO.[3]
Tijuana Flats had six locations by 2001,[4] which grew to 18 locations in 2004[8] and 65 by 2009.[9] In 2005, Tijuana Flats built its first training center for branch managers in Winter Park.[10] In 2007, Tijuana Flats shifted from a franchise model to corporate-owned stores.[11] The chain re-purchased some of its under-performing franchise locations.[12] That same year Tijuana Flats created its non-profit arm, the Just in Queso Foundation. The Foundation donated $46,000 to remodel the home of a handicapped war vet[13] and started donating profits from the Just in Queso hot sauce to the Breast Cancer Research Foundation.[14]
In 2011, Tijuana Flats updated its menu with fish tacos, "Norrito" bowls and Bangin Chicken entrees, salads and tostadas.[15] In 2012 Tijuana Flats donated the proceeds from their seasonal hot sauces to Kids Beating Cancer[16] and gave out free entrees to teachers after a school shooting in Newtown, Connecticut on December 27.[17][18]
Restaurants
Tijuana Flats is a "fast casual" hybrid,[19] where customers order at the counter and seat themselves, but are served at their table afterwards.[20] It serves burritos, chimichangas, tacos, nachos, flautas and other Mexican food.[21] There are health options for low-fat cheese, fat-free sour cream and whole-wheat tortillas.[22][23] It also has vegetarian and "wet" options, a children's menu and take-out.[7]
Tijuana Flats restaurant locations have murals and the company uses unusual slogans like "embrace the strange and unexplained" and "hot is the new cool."[24][25] The restaurants are known for their sauce bars, artwork and a hot sauce brand called "Smack My Ass & Call Me Sally."[4] 98 percent of revenues from the Just in Queso hot sauce are donated to charitable causes like the American Red Cross, Soldiers Angels and Frontline Head Start.[7][26]
References
- ^ http://www.tijuanaflats.com
- ^ Gregory, Evan (December 13, 2012). "New UCF Tijuana Flats Location". Beyond UCF, Business, Food, News. University of Central Florida. Retrieved January 6, 2013.
- ^ a b c d e Joseph, Scott (July 20, 2008). "Tijuana Flats -- a straight-up success story". Orlando Sentinel. pp. F. 10.
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(help) - ^ a b c Hayes, J. (2001). Menu specials, simplified operations heat up Tijuana Flats brand. Nation's Restaurant News, 35(26), 26.
- ^ Hayes, J. (2003). Big-burrito chain Tijuana Flats spices up plans for expansion. Nation's Restaurant News, 37(50), 28.
- ^ "Tijuana Flats sets sights on more stores". Orlando Business Journal. May 24, 2004. Retrieved January 23, 2013.
- ^ a b c d Bowers, Irene (November 22, 2007). "Tijuana Flats heats up scene with second eatery opening". The Virginian-Pilot. p. 32.
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(help) - ^ Brett, Jennifer (October 7, 2004). "'Fast-casual' food comes to Georgia via Tijuana Flats". The Atlanta Journal-Constitution. pp. 12JJ.
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(help) - ^ "Tijuana Flats Expands". Tampa Tribune (Florida). January 23, 2009. p. 5.
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(help) - ^ Uribarri, Adrian (August 17, 2005). "A hot new recipe for training". pp. C1.
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(help) - ^ "Tijuana Flats shelves franchising as way to build Tex-Mex chain". The Orlando Sentinel. May 31, 2007.
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(help) - ^ Clarke, Sara (May 31, 2007). "Tijuana Flats shelves franchising as way to build Tex-Mex chain LESS-SPICY EXPANSION". Orlando Sentinel. pp. C1.
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(help) - ^ Palm, Anika (March 6, 2010). "Veteran gets home makeover". Orlando Sentinel.
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(help) - ^ Clark, Anthony (September 13, 2007). "Tijuana Flats to Donate Hot Sauce Proceeds". Gainesville. Retrieved January 8, 2013.
- ^ Snel, Alan (August 1, 2011). "Tijuana Flats' new entrees aim for the light side". Nation's Restaurant News. Retrieved January 8, 2013.
- ^ Mesulam, Sheila (December 12, 2012). "FYI-Food: Learn how to cook a Christmas goose". Naples News.
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(help) - ^ Pedicini, Sandra (December 19, 2012). "Tijuana Flats honors teachers with free meals". Orlando Sentinel. Retrieved January 8, 2013.
- ^ Lonon, Sherri (December 27, 2012). "Teachers Eat Free at Tijuana Flats Thursday". Retrieved January 8, 2013.
- ^ Thurston, Susan (August 28, 2012). "Fast-casual restaurants gobbling up Tampa Bay market". Retrieved January 8, 2013.
- ^ "Tijuana Flats Sizzles in Crowded Mexican Category". Orlando Sentinel. June 5, 2006.
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(help) - ^ Uribarri, Adrian (September 13, 2007). "Irreverent Tex-Mex Eatery Due". The Orlando Sentinel.
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(help) - ^ Shrieves, Linda (April 25, 2002). "Tijuana Flats and the Ketchup Crisis". pp. H3.
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(help) - ^ Carter, Alice (January 24, 2008). "Tijuana Flats Takes Carefree Approach Seriously". Retrieved January 23, 2013.
- ^ Sickler, Shannon (March 29, 2006). "The burrito evolves". Tampa Bay Times. Retrieved January 8, 2013.
- ^ Littman, Margaret (January 1, 2008). "A MySpace odyssey: Tijuana Flats tries to connect with its customers by spotlighting unknown, cutting-edge musicians on MySpace". Chain Leader.
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(help) - ^ Just in Queso, Tijuana Flats, retrieved January 6, 2013