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Total System Services, Inc.
Traded asNYSETSS
S&P 500 Component
IndustryFinancial Services
FoundedColumbus, Georgia (1983)
Key people
M. Troy Woods, Chairman/CEO
ProductsIssuing Solutions, Merchant Solutions, Consumer Solutions
  • Increase US$ 4.028 billion (2018) [1]
  • Increase US$ 822.738 million (2018) [1]
  • Increase US$ 577.917 million (2018) [1]
Total assets
  • Increase US$ 7,468.709 million (2018) [1]
Total equity
  • Increase US$ 2,585.906 million (2018) [1]
Number of employees
12,820[2] (2018)

Total System Services (commonly referred to as TSYS) is an American credit card processor, merchant acquirer and bank credit card issuer. TSYS provides payment, processing, merchant, and related payment services to financial and nonfinancial institutions in the United States, Europe, Canada, Mexico, and internationally. It operates through four segments: North America Services, International Services, Merchant Services, and NetSpend. TSYS has headquarters in Columbus, Georgia, United States.


In 1959 TSYS started as a division of Columbus Bank and Trust (CB&T). In 1974, CB&T started processing credit cards for other banks. In 1983, TSYS became a separate publicly traded company, although majority ownership remained with CB&T and its successor, Synovus. In 1991, TSYS began development on the next generation of processing platforms. Then in 1994, TSYS launched TS2. On September 24, 1999, TSYS opened up its new Riverfront Campus in Downtown Columbus.[3] On October 25, 2007, TSYS and Synovus (holding 81% of shares at the time) announced a spin-off that was completed as of the end of 2007.[4]

In July 12, 1999, Total System Services, Inc. announced the signing of a multi-year agreement with Bancahsa to process its Honducard-Visa credit cards, which represented a step in Total System Services' international expansion strategy to become the global processor of choice.[5]

In 2004, following a merger between Bank One and Chase to form J.P. Morgan Chase, TSYS was awarded a contract to process its credit services business of 87 million cards.[6][7]

In 2008 TSYS launched n>genuity,[8] a quarterly publication designed to provide pertinent research, in-depth commentary and timely insight on the trends that impact the world of payments [9]

In 2010, TSYS announced they acquired majority stake in First National Bank of Omaha's merchant acquisition business for $150.5 million[10], which was renamed TSYS Merchant Solutions[11]

In August 2012 TSYS announced a joint venture with Central Payments Co, one of the fastest growing ISOs in the US.[12]

In November 2012 TSYS announced its acquisition of ProPay, a Utah-based company with over 250,000 merchants.[13]

In February 2013 TSYS announced that it had agreed to purchase Netspend, a prepaid debit card provider, for $1.4 billion in cash.

In November 2013 TSYS announced TSYS Merchant Insights, a new partnership with Womply, a San Francisco-based startup, to provide revenue, social media, and reputation analysis tools to all TSYS merchants.[14]

In February 2016 TSYS announced its agreement to acquire TransFirst in an all-cash transaction valued at $2.35 billion.[15] The addition of TransFirst will make TSYS the sixth largest acquirer in the United States.[16] The acquisition closed on April 1, 2016.[17]

In February 2017, TSYS's lobbying of the GOP was credited for a bill that would remove the Consumer Financial Protection Bureau's limits on overdraft fees. 10-12% of NetSpend's revenue comes from these fees.[18][19]

TSYS acquired a former Citigroup card production facility in Columbus, Ohio and invested $25 million to build out a second, 200,000 square feet (19,000 m2) credit card production facility which it began operating in late 2017. The facility is intended to have the capacity to produce 67 million credit cards a year when it is at full capacity and employ 145 people. The company said the investment would help it grow production and insulate its business from interruptions due to all work being located in one site.[20]

On May 28, 2019, payment processor Global Payments announced a $21.5 billion merger with TSYS.[21]


  • Infonox
  • TSYS Acquiring Solutions
  • TSYS Card Tech
  • TSYS do Brasil
  • TSYS EuropeSM
  • TSYS JapanSM
  • TSYS Merchant SolutionsSM
  • Columbus Productions, Inc.SM
  • ProPay
  • NetSpend
  • TSYS Managed Services EMEA (TMS) (formerly a joint venture with Merchants, a Dimension Data company)
  • TransFirst (acquired from Vista Equity Partners on April 1, 2016)

Joint ventures[edit]

  • Total System Services de México, S.A. de C.V (TSYS de Mexico) (49%)
  • CUP Data (44.5%)
  • Central Payment Co (100%)


  1. ^ a b c d e "TOTAL SYSTEM SERVICES INC 2018 Annual Report Form (10-K)" (XBRL). United States Securities and Exchange Commission. February 22, 2019.
  2. ^ "Total System Services Form 10K".
  3. ^ "TSYS History." Retrieved on January 16, 2008.
  4. ^ "TSYS Board Approves Agreement with Synovus for Spin-Off." Retrieved on March 11, 2011.
  5. ^ "Total System Services, Inc.(R) Moves into Central America; Signs Leading Honduran Bank for Visa Card Processing".
  6. ^ Boyce, Christopher (October 14, 2004). "Columbus, Ga.-based credit account processor completes J.P. Morgan deal". Columbus Ledger-Enquirer. Columbus, GA. Retrieved 2 January 2010.
  7. ^ "J.P. Morgan Chase Just Says Yes to TSYS". The Green Sheet. 2004.
  8. ^ "n>genuity Journal." Retrieved on April 7, 2008.
  9. ^ "TSYS Announces New n>genuity Journal Online and Editorial Board." Retrieved on September 13, 2011.
  10. ^ "Total Systems acquires part of Bank of Omaha unit". Bloomberg Businessweek. April 1, 2010.
  11. ^ "TSYS adds acquiring heft with full ownership of FNMS". The Green Sheet. January 24, 2011.
  12. ^ "TSYS buys 60 percent of California firm to boost its merchant business". Retrieved 22 October 2018.
  13. ^ "News – Digital Transactions". www.digitaltransactions.net. Retrieved 22 October 2018.
  14. ^ "ISO & Agent - PaymentsSource". Retrieved 22 October 2018.
  15. ^ http://tsys.com/news-media/press-releases/tsys-2016-press-releases/20160126-TSYStoAcquireTransfirst.html
  16. ^ "TSYS to Pay $2.4B for TransFirst, Building an Omnichannel Arsenal". Retrieved 22 October 2018.
  17. ^ http://tsys.com/news-media/press-releases/tsys-2016-press-releases/20160401-TransFirstClosing.html
  18. ^ "LD-2 Lobbying Report". United States Senate. Retrieved 9 February 2017.
  19. ^ Zeitlin, Matthew (2017-02-08). "Republicans Are Moving To Scrap Rules That Limit Overdraft Fees". BuzzFeed. Retrieved 9 February 2017.
  20. ^ Navera, Tristan (2018-02-08). "Credit-card maker adding jobs as it ramps up production at Columbus plant". Columbus, Ohio: Columbus Business First. Retrieved 2018-02-13. Italic or bold markup not allowed in: |publisher= (help)
  21. ^ "Global Payments to buy peer Total System for $21.5 billion in stock — CEO touts the benefits". CNBC. 2019-05-28. Retrieved 2019-05-29.

External links[edit]