Wikipedia:Responding to threats of harm
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![]() | This page documents an English Wikipedia behavioral guideline. Editors should generally follow it, though exceptions may apply. Substantive edits to this page should reflect consensus. When in doubt, discuss first on the talk page. |
1. Treat all claims seriously
- Many threats are empty, but leave that evaluation to Foundation staff.
- If you are in immediate danger, call your local emergency services.
2. Contact the Wikimedia Foundation
Immediately email emergency
with details of the threat.
wikimedia.org
- This address is for threats of physical harm (including self-harm) only. For other concerns, see Wikipedia:Contact us.
- Or, if you have an account with email enabled, you can click here: Special:EmailUser/Emergency.
- Users of RedWarn can access a reporting tool on a diff or user page through More Options > Report to Wikimedia Trust and Safety.
- Include the name of the page where the threat was made, or a diff.
- This address is monitored around the clock. Staff will typically acknowledge your email immediately.
- Avoid emailing other addresses or telephoning the Wikimedia Foundation office, as this creates confusion.
- Staff will take appropriate action, such as tracing locations and contacting authorities.
3. Contact administrators
In addition to emailing the Wikimedia Foundation as above, notify Wikipedia administrators privately.
- Even if you are an administrator, notify other administrators.
- Use email, IRC, or other low-visibility methods, not high-traffic noticeboards.
- If in doubt, join #wikipedia-en-revdel connect. If you don't have an IRC client, click the green connect button to launch web-based IRC.
Advice for administrators
- Threats of suicide or other self-harm require discretion on the questions of blocking or removal of posts.
- Threats against others should be met with blocking (generally including removal of talk page access) and possibly blocking email as well. Such threats should be blanked/redacted; consider applying revdel as well.
- Request oversight (suppression) of any post containing personal information.
- If in doubt, email the office at
emergency
; stay off of high-traffic noticeboards.wikimedia.org
External links
- A behind the scenes look at the Wikimedia Foundation’s emergency response system, User:Mdennis (WMF), September 22, 2014
- Crisis support resources curated by Wikimedia Foundation Trust & Safety.