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'''American Home Shield''' Corporation is an American [[home warranty]] company and a unit of [[ServiceMaster]].<ref name="Gwin Ong 2001">{{cite journal | last=Gwin | first=Carl R. | last2=Ong | first2=Seow‐Eng | title=Overcoming adverse selection in buying an existing home | journal=Journal of Property Investment & Finance | publisher=Emerald | volume=19 | issue=3 | year=2001 | issn=1463-578X | doi=10.1108/14635780110387628 | url=http://www.emeraldinsight.com/doi/abs/10.1108/14635780110387628 | pages=283–295}}</ref><ref name="CIO p. 65">{{cite book | title=Ringing in Sales | publisher=CXO Media, Inc. | url=http://books.google.com/books?id=vgUAAAAAMBAJ&pg=PA65 | access-date=November 5, 2017 | date=January 1991 | page=65}}</ref> American Home Shield was founded in 1971 and operated independently until it was acquired by ServiceMaster in 1989. It serves 1.4 million customers across 49 states and the District of Columbia. It functions as one of ServiceMaster’s “family of brands”, along with Terminix, Furniture Medic, AmeriSpec, ServiceMaster Clean, ServiceMaster Restore, and Merry Maids. It is one of the largest home warranty writers in the United States,<ref>{{cite book | title=Kiplinger's Personal Finance | publisher=Kiplinger Washington Editors, Inc. | url=http://books.google.com/books?id=yP4DAAAAMBAJ&pg=PA111 | access-date=November 5, 2017 | page=111}}</ref> and one of a few home warranty companies with active operations in all 48 contiguous states.<ref>[http://www.servicemaster.com/our-brands/american-home-shield ]{{dead link|date=November 2017}}</ref> In 2012, the company had around 1,500 employees.<ref>{{cite book | last=Raines | first=S.S. | title=Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes | publisher=Wiley | series=The Jossey-Bass business & management series | year=2012 | isbn=978-1-118-41548-1 | url=http://books.google.com/books?id=xSFHAAAAQBAJ&pg=PT30 | access-date=November 5, 2017 | page=30}}</ref>
'''American Home Shield''' Corporation is an American [[home warranty]] company and a unit of [[ServiceMaster]].<ref name="Gwin Ong 2001">{{cite journal | last=Gwin | first=Carl R. | last2=Ong | first2=Seow‐Eng | title=Overcoming adverse selection in buying an existing home | journal=Journal of Property Investment & Finance | publisher=Emerald | volume=19 | issue=3 | year=2001 | issn=1463-578X | doi=10.1108/14635780110387628 | url=http://www.emeraldinsight.com/doi/abs/10.1108/14635780110387628 | pages=283–295}}<ref name="Fitzsimmons 1993">{{cite book | last=Fitzsimmons | first=James A. | title=Perspectives in Operations Management | chapter=Strategic Role of Information in Services | publisher=Springer US | publication-place=Boston, MA | year=1993 | isbn=978-1-4613-6387-3 | doi=10.1007/978-1-4615-3166-1_6 | url=https://link.springer.com/chapter/10.1007/978-1-4615-3166-1_6 | pages=101–113}}</ref></ref><ref name="CIO p. 65">{{cite book | title=Ringing in Sales | publisher=CXO Media, Inc. | url=http://books.google.com/books?id=vgUAAAAAMBAJ&pg=PA65 | access-date=November 5, 2017 | date=January 1991 | page=65}}</ref> American Home Shield was founded in 1971 and operated independently until it was acquired by ServiceMaster in 1989. It serves 1.4 million customers across 49 states and the District of Columbia. It functions as one of ServiceMaster’s “family of brands”, along with Terminix, Furniture Medic, AmeriSpec, ServiceMaster Clean, ServiceMaster Restore, and Merry Maids. It is one of the largest home warranty writers in the United States,<ref>{{cite book | title=Kiplinger's Personal Finance | publisher=Kiplinger Washington Editors, Inc. | url=http://books.google.com/books?id=yP4DAAAAMBAJ&pg=PA111 | access-date=November 5, 2017 | page=111}}</ref> and one of a few home warranty companies with active operations in all 48 contiguous states.<ref>[http://www.servicemaster.com/our-brands/american-home-shield ]{{dead link|date=November 2017}}</ref> In 2012, the company had around 1,500 employees.<ref>{{cite book | last=Raines | first=S.S. | title=Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes | publisher=Wiley | series=The Jossey-Bass business & management series | year=2012 | isbn=978-1-118-41548-1 | url=http://books.google.com/books?id=xSFHAAAAQBAJ&pg=PT30 | access-date=November 5, 2017 | page=30}}</ref>


== Overview ==
== Overview ==

Revision as of 18:48, 5 November 2017

American Home Shield Corporation
Company typeSubsidiary of ServiceMaster
Industryhome warranty
FoundedMemphis, Tennessee, 1971
HeadquartersMemphis, Tennessee, U.S.
Area served
Nationwide
Key people
Tim Haynes, President
ServicesHome warranty
Number of employees
1,600
ParentServiceMaster
Websitewww.ahs.com

American Home Shield Corporation is an American home warranty company and a unit of ServiceMaster.Cite error: A <ref> tag is missing the closing </ref> (see the help page).</ref>[1] American Home Shield was founded in 1971 and operated independently until it was acquired by ServiceMaster in 1989. It serves 1.4 million customers across 49 states and the District of Columbia. It functions as one of ServiceMaster’s “family of brands”, along with Terminix, Furniture Medic, AmeriSpec, ServiceMaster Clean, ServiceMaster Restore, and Merry Maids. It is one of the largest home warranty writers in the United States,[2] and one of a few home warranty companies with active operations in all 48 contiguous states.[3] In 2012, the company had around 1,500 employees.[4]

Overview

American Home Shield founded the home warranty industry in 1971, and is headquartered in Memphis, Tennessee.[5][6] It also administers service centers in Memphis, Tennessee, LaGrange, Georgia and Carroll, Iowa, which clients can call to request appliance or system service.[1] The company handles roughly 2.5 million service requests each year.[7] The company works with over 11,000 licensed contractors and 45,000 technicians in the U.S., and it monitors contractor performance through a customer satisfaction survey program.[7] The company is a founding and current member of the National Home Service Contract Association (NHSCA), a non-profit 501(c)(6) industry trade organization of member companies serving home service contract providers and consumer interests throughout the United States.

Products

American Home Shield administers home service contracts on major home systems, including air conditioning, heating, electrical, plumbing, water heaters, garbage disposals, instant hot and cold water dispensers, central vacuums, and smoke detectors, as well as home appliances such as refrigerators, dishwashers, clothes washers and dryers, ovens, garage door openers and built-in microwave ovens.[1][8][9][10][11]

References

  1. ^ a b c Ringing in Sales. CXO Media, Inc. January 1991. p. 65. Retrieved November 5, 2017.
  2. ^ Kiplinger's Personal Finance. Kiplinger Washington Editors, Inc. p. 111. Retrieved November 5, 2017.
  3. ^ [1][dead link]
  4. ^ Raines, S.S. (2012). Conflict Management for Managers: Resolving Workplace, Client, and Policy Disputes. The Jossey-Bass business & management series. Wiley. p. 30. ISBN 978-1-118-41548-1. Retrieved November 5, 2017.
  5. ^ Cite error: The named reference Gwin Ong 2001 was invoked but never defined (see the help page).
  6. ^ "Extended Warranty Market, Part Three, 13 October 2004". Warranty Week. October 13, 2004. Retrieved November 5, 2017.
  7. ^ a b "Home Warranties Insurance - About Us - American Home Shield". www.AHS.com. Retrieved May 21, 2017.
  8. ^ Pollard, C.W.; Graham, B. (2014). The Tides of Life: Learning to Lead and Serve as You Navigate the Currents of Life. Crossway. p. 188. ISBN 978-1-4335-4175-9. Retrieved November 5, 2017.<
  9. ^ Daughters of the American Revolution Magazine. National Society of the Daughters of the American Revolution. 1977. p. 396. Retrieved November 5, 2017.
  10. ^ A Study of Home Inspection and Warranty Programs. A Study of Home Inspection and Warranty Programs. Department of Housing and Urban Development, Office of Policy Development and Research. 1977. pp. 3–4. Retrieved November 5, 2017.
  11. ^ "Company Overview of American Home Shield Corporation". Bloomberg. March 5, 2014. Retrieved November 5, 2017.

External links

Retrieved from "https://en.wikipedia.org/w/index.php?title=American_Home_Shield&oldid=808870658"