The suburb is 4.5 kilometres south from the CBD of Tamworth and is connected to the city by Calala Lane, which continues through the suburb to form its main street. Calala Lane often becomes flooded in times of heavy rain, usually isolating the residents from the rest of the city. Further along Calala Lane past Calala is Farrer Memorial Agricultural High School and the New South Wales Department of Agriculture plant research institute.
A new commercial shopping complex opened in 2006 which now serves the residents of Calala. The complex contains a small IGA supermarket, fish and chip takeaway shop, newsagency, bottle shop, butcher, pharmacy and newsagent. Calala also contains a smaller shopping centre consisting of a bottle shop and a general store