The maître d’hôtel (pronounced: [mɛːtʁə d‿otɛl]), head waiter, host or maître d' US / / manages the public part or "front of the house" of a formal restaurant. The responsibilities of a maître d’hôtel generally include supervising the waiting staff, welcoming guests and assigning tables to them, taking reservations, and ensuring that guests are satisfied.
In large organizations such as hotels or cruise ships with multiple restaurants, the maître d'hôtel is often responsible for the overall dining experience including room service and buffet services, while headwaiters or supervisors are responsible for the specific restaurant or dining room they work in.
- LeTrent, Sarah (September 2, 2011). "D mystifying the maître d'". Eatocracy. Retrieved October 10, 2012.
- Zeldes, Leah A. (October 7, 2009). "Eat this! Waldorf salad, an apple-licious fall favorite". Dining Chicago. Chicago’s Restaurant & Entertainment Guide. Retrieved 2009-10-08.
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