NICE Systems

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NICE Systems, Limited
Traded as TASENICE
Industry Software
Business Intelligence
Speech Analytics
Video Analytics
Business consulting
IT consulting
Founded 1986; 29 years ago (1986)
Headquarters Ra'anana, Israel
Key people
David Kostman (Chairman), Barak Eilam (President and CEO)
Revenue Increase $950 million (2013)
Increase $80 million (2013)
Profit Increase $55.3 million (2013)[1]
Number of employees
3,600 (2013)[2]
Subsidiaries NICE Systems Ltd.
NICE Systems Inc.
NICE Actimize Ltd.

NICE Systems, Limited (Hebrew: נייס מערכות‎),Is an Israel based company, specialising in telephone voice recording, data security, and surveillance. As well as systems that analyse this recorded data.[3]

The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.

The company’s shares are traded on NASDAQ [4] as well as on the Tel Aviv Stock Exchange; where it is part of the TA-25 Index.[5]

On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani; who stepped down to become the General Manager of the Ministry of Finance of the State of Israel.[1] As of September 30, 2010 the company has more than 2,700 employees worldwide.[6]


Nice Systems was founded in 1986 as Neptune Intelligence Computer Engineering (NICE) by 7 Israeli ex-army colleagues. The company initially focused on developing solutions for security and defense applications; but soon refocused their efforts on civilian applications mainly for Contact center, Financial services and Business intelligence markets. And over the past 5 years or so has transformed from being a recordings infrastructure company to an enterprise software applications company such as Oracle, Microsoft etc. The company crossed 1 billion USD in bookings in 2013. [2][7]


NICE has made a number of acquisitions, totaling $734m from 2005–2011, including cash and stock paid:

  • July 31, 2002: acquired Thales Contact Solutions (Previously Racal Recorders) in the UK for $53 Million, from the Thales Group.[8]
  • June 1, 2005: acquired Dictaphone's Communications Recording Systems (CRS) assets for $42m.[9]
  • September 1, 2005: acquired Hannamax Hi-Tech for $3m.
  • January 4, 2006: acquired FAST Video Security for $33m.
  • May 22, 2006: acquired Performix for $14m.
  • July 7, 2006: acquired IEX Corporation for $205m, adding Contact center Workforce management and performance optimization solutions to its portfolio.
  • August 30, 2007: acquired Actimize for $281m, entering the Fraud Prevention, Anti-money laundering and Risk management solution markets.[10]
  • April 8, 2008: acquired Quality Plus Group for $12m.
  • August 31, 2009: acquired Hexagon System Engineering Ltd. for $11m.[11]
  • September 1, 2009: Actimize acquired Fortent for $73m.[12]
  • February 15, 2011: acquired CyberTech International for $60m.[13]
  • September 19, 2011: acquired Fizzback for $80m.
  • December 2, 2011: acquired Merced Systems for $150m.[14]
  • October 22, 2012: acquired Redkite Financial Markets, an emerging provider of real-time, cloud-based institutional trade surveillance solutions.
  • August 7, 2013: acquired Causata.[15]

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