Rabbit was a British location-specific (Telepoint) telephone service backed by Hutchison, which later created the Orange GSM mobile network, followed by 3. The Rabbit network was the best-known of four such services introduced in the 1980s, the others being Phonepoint, Mercury Callpoint and Zonephone. Although Hutchison had been issued a licence for Rabbit in 1989, it took until May 1992 before the service was launched. Telepoint services such as Rabbit allowed subscribers to carry specially designed (CT2) home phone handsets with them and make outgoing calls whenever they were within 100 metres of a Rabbit transmitter.
The initial network only supported outgoing calls but offered paging and messaging facilities as standard on all customer accounts. The service was rolled out after extensive tests with 1,000 users and 2,000 base stations located across the UK.
Original plans were for twelve thousand base stations to be placed around the UK by December 1992. The first service was launched in Greater Manchester in May 1992 with the entire city centre of Manchester covered with Rabbit base stations. The service was then rolled out to the rest of the North of England and there was nationwide coverage in the autumn of 1993. At the height of Rabbit's operations there were 12,000 base stations and 10,000 customers in the UK.
The service ceased in December 1993, only 20 months after being launched. Rabbit had 2,000 subscribers at the time the service closed. The failure of Rabbit can be mainly attributed to the fall in cost of analogue mobile phones from Cellnet and Vodafone, which also accepted incoming calls. The imminent conversion of these mobile phone networks to the modern-day GSM standard sealed Rabbit's fate. Hutchison Whampoa lost around $183m from the failure of Rabbit but later went on to found the successful Orange mobile phone network.
Wall-mounted signs advertising the Rabbit base stations are still visible in various parts of the UK some 20 years since the Rabbit service ended.
Many of the Rabbit CT2 telephones were sold with a home base station as a home CT2 cordless telephone system and these continued to be used for many years after the closure of the Rabbit network.
The Rabbit name, logo and advertising campaign idea was devised by Hook Advertising and specifically its chairman Chris Joseph. After pitching to and then signing with the Barclays Philips Shell Consortium (BYPS) in 1989, when BYPS sold the telepoint network business to Hutchison in late 1990 Hook Advertising refused to sign over the copyright of the Rabbit logo. Hutchinson had terminated the contracts of other BYPS suppliers and Hook Advertising believed both that they were about to have their own contract terminated too and that signing over the copyright was not part of their contract. Hutchinson terminated the contract in September 1991 and sued Hook Advertising in the High Court for an assignment of the copyright. Hook Advertising replied by suing Barclays, Philips, Shell and Hutchinson for various breaches and severations of contract. Barclays in turn sued Hook Advertising. Litigation continued for four years.
- Joseph, Chris (2008). Manicdotes - There's madness in his method. London: Austin Macauley. ISBN 978 1 905609 07-9.