SpiceWorks 5.0 on the "Dashboard" screen.
|Products||Spiceworks IT Desktop|
Spiceworks is a professional network for the information technology (IT) industry that is headquartered in Austin, Texas. The company was founded in January 2006 by Scott Abel, Jay Hallberg, Greg Kattawar, and Francis Sullivan to build IT management software.
Spiceworks is an online community where users can collaborate and seek advice from one another and also engage in a marketplace to purchase IT-related services and products. The network is estimated to be used by more than six million IT professionals and 3,000 technology vendors.
The company's free proprietary software is written in Ruby on Rails, and runs exclusively on Microsoft Windows. The software discovers IP-addressable devices and includes help desk functionality and an integrated knowledge base.
In 2005, Scott Abel, Jay Hallberg, Greg Kattawar and Francis Sullivan began discussing ways to build a social network for IT professionals where users could help one another solve common tech problems. The four men were former executives at Motive, an Austin-based broadband and data management company that was acquired by Alcatel-Lucent in 2008. They formed Spiceworks in January 2006.
The company received $5 million in venture funding from Austin Ventures in June 2006. The following month, Spiceworks publicly released a beta version of its platform. The beta release followed a closed alpha test of the platform, which included 200 users. The 1.0 version of Spiceworks was released in November 2006. The focus of Spiceworks 1.0 was simplifying the process of taking inventory, monitoring networks, and generating reports for IT professionals at small and medium sized businesses. By the end of its first year, Spiceworks had 120,000 users.
Spiceworks received its second round of venture funding in August 2007. The funding round was led by Shasta Ventures and included Austin Ventures. The company released the 2.0 version of its software in December of that year.
Spiceworks 3.0 was released in April 2008. The company hosted its first conference for Spiceworks users in October 2008. The conference, named SpiceWorld, was held at the Alamo Drafthouse. The company released Spiceworks 4.0 in June 2009.
The company completed its third funding round in January 2010. The round was led by Institutional Venture Partners and also included Shasta Ventures and Austin Ventures. Later that year, Spiceworks 5.0 was released. In April 2011, Spiceworks raised $25 million in a venture funding. This funding round, the company's fourth, included investments from Adams Street Partners and Tenaya Capital.
The first international SpiceWorld conference was held in London, England in May 2012. Spiceworks 6.0 was released in July. The company also opened its European headquarters in London, England in 2012.
Spiceworks released version 1.0 of its free Network Monitor product in December 2014.
Funding and business model
The company received $5 million in series A funding from Austin Ventures in June 2006. Spiceworks' series B funding round was completed in August 2007 and included $8 million from Shasta Ventures and Austin Ventures. The company's $18 million series C funding round was secured in January 2010 and was headed by Institutional Venture Partners. In April 2011, Spiceworks closed $25 million in series D funding from Adams Street Partners and Tenaya Capital. The company followed up with a 2014 series E financing round worth $57 million and led by Goldman Sachs.
Spiceworks offers its professional network and software free to users. The company generates most of its revenue through the sale of ads displayed on its network. A small percentage of its revenue is generated through purchases of IT products and services Spiceworks users make through the Spiceworks platform. The Spiceworks platform also includes premium features, which are available for purchase.
Spiceworks has hosted SpiceWorld, a conference for its users, every year since 2008. The conference was originally held at the Alamo Drafthouse movie theater. The conference later moved to the AT&T Executive Education & Conference Center at the University of Texas. SpiceWorld 2013 and 2014 were held at the Austin Convention Center. The first SpiceWorld London took place in May 2012 in Vinopolis in London's Bankside.
Awards and recognition
- 2007 - PC Magazine's Editors' Choice award
- 2007 - IT Solution of the Year by InnoTech Conference
- 2008 - Spiceworks wins AlwaysOn OnMedia Top 100 Award
- 2008 - Spiceworks selected as AO Global 250 Winner
- 2009 - Spiceworks named InformationWeek Startup 50 Company.
- 2009 - Spiceworks named “Top 10 B-to-B Web Site” by BtoB Magazine
- 2010 - Spiceworks named best vertical market business content solution
- 2010 - Spiceworks wins Forrester Groundswell Award, social media award for energizing IT professionals worldwide
- 2010 - Spiceworks named a "Hot Texas Company" for 2010 by Lead411
- 2010 - Spiceworks wins PCMag.com Best of 2010 Award
- 2010 - Spiceworks wins six Windows IT Pro Editors’ Best and Community Choice Awards
- 2010 - Spiceworks wins WOMMY Award
- 2010 - Spiceworks wins Forrester Groundswell Award
- 2011 - Spiceworks wins IT Management Tool in the 2011 Techworld Awards
- 2011 - Spiceworks ranked No. 1 small business in the Austin American-Statesman's Top Workplaces Project, by employee surveys
- 2013 - Spiceworks ranked No. 2 midsize business in the Austin American Statesman's Top Workplaces
- Comparison of help desk issue tracking software
- Comparison of network monitoring systems
- System administration
- Hawkins, Lori (4 February 2014). "Austin firm gets big boost: Tech firm gets new backers". Austin American-Statesman (Austin, TX).
- Ben Pimentel (10 February 2014). "Introducing Spiceworks: A social network for techies, IT professionals". MarketWatch. Retrieved 22 July 2014.
- AMY MCCULLOUGH (3 February 2014). "Spiceworks Pioneers the Social Way to Do IT and Gets $57 Million Funding". Silicon Hills. Retrieved 22 July 2014.
- Denise Dubie (21 July 2006). "Start-up offers free management tool - with a Google twist". Network World. Retrieved 22 July 2014.
- Eric Blattberg (3 February 2014). "Spiceworks scores $57M to reach the next 5 million IT pros". VentureBeat. Retrieved 22 July 2014.
- Ken Hess (September 29, 2014). "It's unanimous: The Spiceworks App Center is a hit". ZDNet. Retrieved January 20, 2015.
- Justin James (4 December 2006). "Spiceworks: Rapid Ruby, Customer Focus, and Starting a Company". Tech Republic.
- "Welcome to the Spiceworks Community: Spiceworks Requirements". Spiceworks.
- How the scan works "Welcome to the Spiceworks Community: Help and Documentation". Spiceworks.
- Klint Finley (5 November 2012). "Spiceworks Woos IT Admins With Free Everything". Wired. Retrieved 22 July 2014.
- Susanna Hamner (5 March 2009). "Reaching Tech Folks on Their Turf". New York Times. Retrieved 22 July 2014.
- Thomas Claburn (25 July 2006). "Spiceworks Introduces Free, Ad-Supported IT Management Software". UBM Tech, InformationWeek. Retrieved 22 July 2014.
- "Spiceworks Launches Version 1.0 of Free IT Management Software for Small and Medium Businesses". Business Wire. 6 November 2006.
- Ladendorf, Kirk (28 August 2007). "Austin firm Spiceworks raises $8 million in venture funds". Austin American-Statesman.
- Nick Gonzalez (27 August 2007). "SpiceWorks Raises $8 Million; Google Adsense Even Supports IT Software". Tech Crunch. Retrieved 22 July 2014.
- "Spiceworks 2.0". Unofficial Spiceworks. December 2007. Retrieved 22 July 2014.
- Dave Bailey (29 Apr 2008). "Spiceworks 3.0 gets SaaS-y". Incisive Media Investments, computing. Retrieved 22 July 2014.
- Christopher Calnan (30 October 2013). "Spiceworks' global influence on display at SpiceWorld in Austin". Austin Business Journal. Retrieved 22 July 2014.
- Fredric Paul (16 June 2009). "Spiceworks 4.0 Adds Visual Mapping, Twitter, And More". UBM Tech, InformationWeek. Retrieved 22 July 2014.
- Leena Rao (11 January 2010). "Spiceworks Is Becoming The Facebook For IT Managers; Raises $16 Million Series C". Tech Crunch. Retrieved 22 July 2014.
- Bryan Menell (18 October 2010). "Spiceworks Launches 5.0". Austin Startup. Retrieved 22 July 2014.
- Christopher Calnan (28 April 2011). "Spiceworks snags $25M to expand network". Austin Business Journal. Retrieved 22 July 2014.
- Sophie Curtis (1 December 2011). "Spiceworks to open European headquarters in London". Tech World. Retrieved 22 July 2014.
- Nathan Eddy (24 July 2012). "Spiceworks 6 Adds IT Knowledge Base for SMBs". The Var Guy. Retrieved 22 July 2014.
- Rushton, Katherine (4 February 2014). "Facebook for IT staff' raises $57m ahead of possible IPO; Spiceworks to invest in increasing its audience from 5m users every month, before embarking on the likely flotation". Telegraph.
- "Spiceworks 7.0 Release Notes". Spiceworks. 2014. Retrieved 22 July 2014.
- Adrian Bridgwater (December 17, 2014). "Spiceworks free Network Monitor system health check". Computer Weekly. Retrieved January 20, 2015.
- VAUHINI VARA (27 March 2007). "Companies Tolerate Ads to Get Free Software". Wall Street Journal. Retrieved 22 July 2014.
- Susan Lahey (September 25, 2014). "SpiceWorld App Center Announced at Austin Conference". Silicon Hills. Retrieved January 20, 2015.
- Spiceworks 1.5 on PCmag.com
- Spiceworks named IT Solution of the Year - AllBusiness.com
- Spiceworks wins AlwaysOn OnMedia Top 100 Award - TMCNet
- Spiceworks Selected by AlwaysOn as AO Global 250 Winner - BusinessWire
- Spiceworks Named InformationWeek Startup 50 Company - CloudComputing.sys-con.com
- Spiceworks Named “Top 10 B-to-B Web Site” by BtoB Magazine - Social Media Portal
- Spiceworks Named Best Vertical Market Business Content Solution - BusinessWire
- Spiceworks wins prestigious social media award for energizing IT professionals worldwide - Fresh News
- Lead411 launches "Hottest Texas Companies" awards - Lead411.com
- Spiceworks 5.0 Named Top Networking & Communications Software of the Year - BusinessWire
- Spiceworks Wins Six Windows IT Pro Editors’ Best and Community Choice Awards - CompareHelpDesk
- Spiceworks Wins WOMMY Award for energizing users - Fresh News
- Winners of the 2010 Forrester Groundswell Awards (B2B) - Forrester Empowered blog
- Techworld 2011 Winners
- Spiceworks ranked No. 1 small employer by Austin American-Statesman
- "Top Workplaces 2013". Cox Media Group, Statesman.com. 2013. Retrieved 22 July 2014.