Student loans in the United Kingdom

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Student loans and grants in the United Kingdom are primarily provided by the government through the Student Loans Company (SLC), a non-departmental public body. The SLC is responsible for Student Finance England and is a delivery partner of Student Finance Wales and Student Finance NI. The Student Awards Agency for Scotland assesses applications in Scotland. Most undergraduate university students resident in the United Kingdom are eligible for student loans. In addition, some students on teacher training courses may also apply for loans.

History[edit]

Education Act 1962[edit]

In the years following World War II, most local education authorities (LEAs) paid students' tuition fees and also provided a maintenance grant to help with living costs; this did not have to be repaid. The Education Act 1962 made it a legal obligation for all LEAs to give full time university students a maintenance grant.

Creation of the Student Loans Company[edit]

The logo of the Student Loans Company

The SLC was founded for the 1990/91 academic year to provide students with additional help towards living costs in the form of low-interest loans. In its first year, the SLC gave loans to 180,200 students[1] This represented a take up rate of 28% of eligible students, with an average loan of £390.

Introduction of tuition fees[edit]

In 1997, a report by Sir Ron Dearing recommended that students should contribute to the costs of university education. The Labour government under Tony Blair passed the Teaching and Higher Education Act 1998 which introduced tuition fees of £1,000 to start in the 1998/9 academic year.[2] In addition, maintenance grants were replaced with repayable student loans for all but the poorest students. The total loans provided by the SLC increased from £941 million in the 1997/8 academic year, to £1.23 billion in the next year, when tuition fees took effect.[1]

Tuition fees in Scotland and Wales[edit]

In January 2000, the Scottish government, which consisted of a coalition between Labour and the Liberal Democrats, decided to replace annual tuition fees for Scottish students studying at Scottish universities with a £2,000 charge after graduation.[3] This charge was abolished in 2008.[4] In a similar vein, the Welsh government gives Welsh students studying at Welsh universities a tuition fee grant.[5]

Higher Education Act 2004[edit]

The Higher Education Act 2004 increased tuition fees from £1,000 to a maximum of £3,000. By the 2005/6 academic year, the SLC was providing £2.79 billion in loans to 1,080,000 students.[1]

Recent history[edit]

The SLC currently employs 1,894 people in the two Glasgow offices and at sites in Darlington and Colwyn Bay, Wales.[6]

In late 2009, the SLC was heavily criticised by universities and students for delays in processing applications. It was further criticised in 2010, as previous issues did not seem to have been sorted out. Such issues could include the repeated loss of financial evidence, refusal to acknowledge that an applicant exists, sending schedules for entirely incorrect universities and in some cases years,[7] and failing to keep applicants informed. The Chief Executive resigned in May 2010, and the chairman, John Goodfellow, formally Chief Executive of Skipton Building Society, was required to resign, by David Willets, incoming Secretary of State for Education.[8][9]

As of October 2014, much of what is mentioned above is still the case today. Evidence and applications are still being lost, evidence processing timeframes not being adhered to and wrong information continuously given to students or sponsors. Most of these issues are caused by Response Handling LTD, Teleperformance Group and Darlington processing centre. Poor software infrastructure is also the cause of many of the problems 9 times out 10 issues with the Kana/Agent Desktop software system prevents some access to student/sponsor accounts each time a call is received within the contact centre's. Management don't care or are under strict rules from Deena Breckenbridge to ignore staff complaints and push through despite the inconvenience to students.

Ed Lester became chief executive in May 2010.

In 2012 an investigation by Exaro news revealed that the SLC was paying Lester through a private company enabling him to reduce his tax bill by tens of thousands of pounds.[10][11] The day after the story broke the Chief Secretary of the Treasury, Danny Alexander was summoned to the House of Commons for an urgent debate. He told MPs that Ed Lester would have tax and national insurance deducted at source from that point on.[12]

Eligibility[edit]

Students must meet two eligibility requirements: personal eligibility and course/institution eligibility. Personal eligibility principally concerns the student's residency status. To achieve course/institution eligibility, the student must be studying for an undergraduate degree at a UK degree-awarding institution or other verified higher education establishment. In addition, students on some teacher, youth and community worker courses are also eligible for SLC support.[13]

Tuition fee loan[edit]

All full-time students are entitled to a tuition fee loan which covers the full cost of the tuition fee. For the 2009/10 academic year, universities were entitled to charge up to £3,225. In the 2010/2011 academic year, the tuition fee was increased to £3,290.[14] In the 2011/12 academic year the tuition fee was raised again to £3,375. For courses starting after the 1st of September in the academic year 2012/13 the cap will be raised to £9,000 per year for full time students and £6,750 for part time students. Scottish and Welsh universities will also be enabled to raise their tuition fees, however residents of Wales and Scotland will be entitled to free tuition within their own countries.[15]

Maintenance loan[edit]

All eligible students are also entitled to a maintenance loan, which is designed to help pay for living costs whilst at university. All students are entitled to a set amount, with those living at home entitled to less and those living at universities in London entitled to more. For the 2009/2010 academic year, the maintenance loan was set at £2,763 for students living at home; £4,998 for students living in London; and £3,564 for students living at universities elsewhere in the UK.[16]

Students from low-income households may apply for their loan to be increased. For the 2009/2010 academic year, students living at home were entitled to an extra £1,075 (bringing the total loan to £3,838); students living in London were entitled to an extra £1,940 (bringing the total loan to £6,928); and students living elsewhere in the UK were entitled to an extra £1,386 (bringing the total loan to £4,950). The precise threshold for qualifying as a low-income household varies depending on which country of the UK the student resides in, and is set between two bands, with very poor students receiving the full extra money and less-poor students receiving only a partial extra amount.[16]

Between 2013/2014, the loans will rise by 1% for students studying both in and outside of London. For the 2014/2015 academic year, those living away from home studying outside of London the maximum loan is £5,555 (up from £5,500 for 2013 courses), while those living away from home studying in London are entitled to £7,751 (up from £7,675 for 2013).[17] The rise, which was below the rate of inflation for 2013, attracted negative attention from some commentators, including the editor of Student Money Saver[18] writing in the Daily Telegraph.[19]

Maintenance grant[edit]

As well as being entitled to an increased loan, students from low-income households are also entitled to a maintenance grant, which does not have to be repaid. Like the extra maintenance loan, the precise threshold for qualifying as a low-income household varies depending on which county of the UK the student resides in, and is set between two bands, with very poor students receiving the full grant and less-poor students receiving only a partial grant.[20] For the 2009/2010 academic year, students from England and Wales were entitled to a grant of up to £2,906; students from Scotland £2,105; and students from Northern Ireland £3,406.[16]

Other grants[edit]

The SLC provides other grants, such as the Special Support Grant which is available for students on benefits.[20] However, the tuition fee loan, maintenance loan and maintenance grant are by far the most common assistance that the SLC provides.

Universities themselves are legally obliged to give a non-repayable bursary to students in receipt of a full maintenance grant.[21]

Repayment and interest[edit]

Prior to the 1998/1999 academic year, repayment was made under a fixed-term or 'mortgage-style' system of equal monthly instalments which began when the graduate earned over a specified threshold set at 85% of average annual earnings for full-time workers (£26,727 for the 2014/2015 academic year).[22] Any graduate with annual gross income below this deferment threshold is eligible to apply to defer their repayments for 12 months at a time. This system was criticized because no matter what the size of the loan, it had to be repaid in 60 monthly instalments (if the borrower took out up to 4 loans) or 84 monthly instalments (if the borrower took out at least 5 loans).[22] For these loans, the interest rate is set each September, equal to the RPI for the previous March.

Mortgage-style loans will be cancelled if the borrower dies, or through disability becomes permanently unfit for work. Loans will also be cancelled if they are still outstanding and one of the following occurs:

  • The borrower reaches age 50 and the borrower was aged below 40 when they took out their last loan
  • The borrower reaches age 60 and the borrower was aged 40 or over when they took out their last loan
  • The 25th anniversary is reached from when the borrower took out their last loan

Loans taken out for courses that began between September 1998 and August 2012 are repaid under the so-called 'Plan 1' variant of an income-contingent repayment (ICR) scheme.[23] Repayments do not begin until the April after graduation or leaving a course. Thereafter, repayments are fixed at 9% of gross income above a threshold.[24] shown in the table below. The interest rate for these loans is the lower of either the Bank of England base rate plus 1%, varying throughout the year, or the RPI measure of inflation, set each September to the value from the previous March.[22]

Loans taken out for courses beginning after 1 September 2012 (which will be much larger due to the increase in tuition fees) will be repaid under a new 'Plan 2' variant of the ICR scheme.[25] Such loans would not be due to enter repayment until at least April 2016. Under this scheme, repayments will also be calculated as 9% of annual gross income, but relative to a higher threshold than Plan 1. The interest for these loans will initially accrue at the rate of RPI plus 3% until they become eligible for repayment (the April after graduating), after which there will be a progressive rate of interest dependent on income. The rate will range from RPI for those earning up to £21,000 per annum, up to a maximum of RPI+3% at a salary of £41,000 and above.[26] If a student with this type of loan leaves university early, the loan rate will drop to RPI until April 2016 when the above will apply.

Income-contingent loans will be cancelled if the borrower dies, or through disability becomes permanently unfit for work. Loans will also be cancelled if they are still outstanding at the following times:[24]

  • For loans taken out from September 1998 to August 2006 (August 2007 for Scotland): when the borrower reaches age 65
  • For loans taken out from September 2006 to August 2012 (England and Wales): 25 years after they became eligible for repayment
  • For loans taken out from September 2006 onwards (Northern Ireland): 25 years after they became eligible for repayment
  • For loans taken out from September 2007 onwards (Scotland): 35 years after they became eligible for repayment
  • For loans taken out from September 2012 onwards (England and Wales): 30 years after they became eligible for repayment

Income-contingent loan repayments are usually made via the tax system. For employed borrowers in the PAYE system, this means the repayments can vary on a monthly or weekly basis. If this results in the total repayments for a tax year being more than the required annual amount, the excess may be reimbursed on request.

Academic year
(Sep-Aug)
Pre-1998 mortgage-style 1998–2011 ICR Plan 1 2012- ICR Plan 2
Deferment
threshold (£)
Interest
(%/year)
Repayment
threshold^ (£)
Interest
(%/year)[27]
Repayment
threshold^ (£)
Interest
(%/year)
1990/1991 11,580 9.8
1991/1992 12,660 5.8
1992/1993 13,560 3.9
1993/1994 13,980 1.2
1994/1995 14,592 2.3
1995/1996 15,204 3.5
1996/1997 15,792 2.7
1997/1998 16,488 2.6
1998/1999 17,784 3.5 # 3.5
1999/2000 18,192 2.1 # 2.1
2000/2001 19,104 2.6 10,000 2.6
2001/2002 19,725 2.3 10,000 2.3
2002/2003 21,022 1.3 10,000 1.3
2003/2004 21,364 3.1 10,000 3.1
2004/2005 22,759 2.6 10,000 2.6
2005/2006 24,137 3.2 15,000 3.2
2006/2007 24,412 2.4 15,000 2.4
2007/2008 25,287 4.8 15,000 4.8
2008/2009 25,936 3.8 15,000 3.8 (Sep–Nov)
3.0 (Dec)
2.5 (Jan)
2.0 (Feb)
1.5 (Mar–Aug)
2009/2010 27,050 −0.4 15,000 0.0
2010/2011 26,449 4.4 15,000 1.5
2011/2012 27,734 5.3 15,000 1.5
2012/2013 27,813 3.6 15,795+ [28] 1.5 § 3.6 - 6.6
2013/2014 28,775 3.3 16,365[29] 1.5 § 3.3 - 6.3
2014/2015 26,727 2.5 16,910[29] 1.5 § 2.5 - 5.5
2015/2016 March 2015 RPI 17,335[30] §
2016/2017 March 2016 RPI 21,000

^ The repayment thresholds are set to the tax year starting on 6 April immediately prior to the corresponding academic year.

† On 4 December 2008 the Bank of England base rate was cut to 2% pa. As the ICR Plan 1 interest rate can never be more than 1% above the Bank of England base rate, the loan interest rate was cut to 3%. The rate was cut again for the same reasons in January, February, and March 2009.

‡ A clause in the Higher Education Act allows the government not to charge interest for income contingent loans. This clause was used for the first time in 2009 when the RPI rate was below zero, in order to avoid applying a negative rate of interest. No such clause applies to the pre-1998 mortgage-style loans, and the negative rate of interest was indeed applied to those loans.[31]

+ Amending regulations[32] introduced in 2011 provided for the indexation of the ICR Plan 1 repayment threshold by the prior year's March RPI at the start of every tax year up to and including April 2015, to start from April 2012. Amending regulations 2014[33] removed the time-limit to the annual threshold adjustments to ensure that the threshold maintains its real value for the lifetime of the loans.

# Post-1998 ICR Plan 1 loans were not yet open for repayment. The first date for repayment on ICR Plan 1 was 6 April 2000.

§ Post-2012 ICR Plan 2 loans were not yet open for repayment. The first date for repayment on ICR Plan 2 is 6 April 2016.

Repayment from overseas[edit]

Graduates who spend time overseas for more than three months are required to fill in an Overseas Income Assessment Form form, theoretically to provide the Student Loan Company with a way of fixing repayments during that time in fixed instalments over twelve months.[34] This fixed schedule highlights another inflexibility of the overseas repayment mechanism when compared to the UK PAYE scheme. In addition, it is possible to apply for a reassessment when moving between countries, but only if moving to a country with a higher threshold.[34]

The mechanism for repaying post 2012 loans if the customer has moved overseas is much the same as for those still in the UK: the same 9% of gross income over a specified threshold (set in GBP) applies, except that the threshold is varied by country, ostensibly to take into account differences in salaries, cost of living, etc., when compared to the UK. For example, in Poland the threshold is currently £9,000 for Plan 1 loans (cf. £15,000 in the UK), and between £12,600 and £24,600 for Plan 2 loans (cf. the lower and upper bounds of £21,000 and £41,000 for UK earners). The thresholds are reviewed at an unspecified time each year.[35][36]

If a customer does not return an Overseas Income Assessment Form, a default monthly repayment amount, which also varies by country, will be applied. This figure is based on twice the country's national average income and so is potentially quite large.[37] However, the SLC's actual record in pursuing money from students in a foreign country is extremely poor, with 45% of such loans currently in arrears of repayment or actually written off (see below).[38] That said, it should be noted that if at any point a student returns to the United Kingdom for however brief a time, they can instantly be pressed for repayment of the full arrears if they have not kept up repayments in the interim.[citation needed]

Private student loans[edit]

Private loans are generally only sought in addition to government student loans, rather than in place of them (for example if their student loan does not cover accommodation costs). These loans are not guaranteed by a government agency and are made to students by banks or finance companies. Unlike Government loans the repayments do not vary based on future earnings, and the loan will not be written off after a certain period.

Private student loan types[edit]

Private student loans generally come in two types: school-channel and direct-to-consumer.

School-channel loans offer borrowers lower interest rates but generally take longer to process. School-channel loans are "certified" by the school, which means the school signs off on the borrowing amount, and the funds are disbursed directly to the school.

Direct-to-consumer private loans are not certified by the school; schools don't interact with a direct-to-consumer private loan at all. The student simply supplies enrolment verification to the lender, and the loan proceeds are disbursed directly to the student. Although direct-to-consumer loans generally carry higher interest rates than school-channel loans, they do allow families to get access to funds very quickly — in some cases, in a matter of days.

Private student loan rates and fees[edit]

Private student loans typically have variable interest rates while government student loans have fixed rates. Private loans often carry an origination fee. Origination fees are a one-time charge based on the amount of the loan. They can be taken out of the total loan amount or added on top of the total loan amount, often at the borrower's preference. All lenders are legally required to provide you with a statement of the "APR (Annual Percentage Rate)" for the loan before you sign a promissory note and commit to it. Unlike the "base" rate, this rate includes any fees charged and can be thought of as the "effective" interest rate including actual interest, fees, etc. When comparing loans, it may be easier to compare APR rather than "rate" to ensure an apples-to-apples comparison

Most private loan programs are tied to one or more financial indices, such as the BBA LIBOR rate, plus an overhead charge. Because private loans are based on the credit history of the applicant, the overhead charge varies. Students and families with excellent credit generally receive lower rates and smaller loan origination fees than those with less than perfect credit.

Private loans in the U.K. are offered by the following companies :-

Banks

  • HSBC - Postgraduate loans.
  • Barclays/Co-op - Professional and career and development loans.

Alternative Lenders

Controversy[edit]

2009 Student Loans Company problems[edit]

In the summer and autumn of 2009, many students experienced delays in being assessed for and obtaining student loans and grants. As courses began in September or October, the SLC said that up to 116,000 students would have to begin the term without their funding in place.[39] By 10 November 2009, there were still 70,000 applications waiting to be processed and 3 out of 4 universities were using their own emergency funds to help affected students.[40] Chair of the student group Unions 94 Michael Payne branded the situation "inexcusable"[41] and the Million+ group of universities said the failures were "very disappointing".[42]

An inquiry into the problems was set up, chaired by Professor Sir Deian Hopkin. The inquiry reported on 9 December 2009.[43] It found that the SLC processing system had faced problems with lost documents, equipment failures and difficulties with the online application system, and at peak times only 5% of phone calls were answered.[43]

Responding to the report, the leader of the UCU lecturers' union, Sally Hunt, said it had been "a total fiasco from start to finish" with failures that "beggar belief".[43] Liberal Democrat university spokesman Stephen Williams branded the report "truly damning, revealing a breathtaking level of incompetence within the Student Loans Company."[43]

As a result of the report, the heads of customer services and information and communication technology at the SLC resigned, and the senior management team was restructured. However, the board of the SLC warned it could be another two years before the service was running properly.[44]

The SLC was also forced to delay accepting applications for the 2010/11 academic year.[45]

2011 chief executive tax avoidance issue[edit]

In January 2012, a BBC Newsnight and Exaro investigation revealed that Ed Lester, the head of the SLC, was being paid his salary via a private firm, allowing him to reduce his payment of income tax and national insurance contributions. It was subsequently announced that he would be treated as a regular employee in the future.[46] In May 2012, Lester announced he would be leaving the SLC at the expiration of his contract in January 2013 although he insisted that the controversy had no bearing on his decision.[47] His replacement is Mick Laverty, a former regional development agency chief executive, appointed in October 2012 and incumbent from January 2013.[48][49]

Overpayment and non-repayment problems[edit]

Major problems continue to beset the repayments system, leading to many thousands of graduates overpaying on their loans. The issue is that although repayments are processed by the SLC, under a specialist department headed by Kevin O'Connor, they are actually collected by HMRC. The payments collected by HMRC are passed across annually, and only then is the amount left on the student loan calculated. If the SLC notice an overpayment, then the money should be returned with interest. However, long delays in this process have been noticed - and in addition, the SLC have on occasion neglected to inform HMRC to stop taking payments, so a further year of repayments even when the loan has been acknowledged as cleared is not unusual. In 2011/12, the money wrongly taken because of these practices amounted to £36.5 million.[50] In 2009, a new direct debit system was introduced to try and address this problem for graduates who were estimated to have fewer than two years' repayments left to make.[51] However, poor administration has bedevilled this system from the start, and inadequate record keeping means the SLC have great difficulty identifying how much is owed by individuals, meaning that occasionally they either miss the time when repayments should be switched to the direct debit system, or worse, send demand notices to graduates who have already paid off their loan.[52]

The transfer of information and even money between HMRC and the SLC has also been beset with difficulties, again apparently due to poor record keeping and the decision to process all repayments at once. Some graduates have found that large sums of money have gone missing in the records. The SLC will alter their records on receipt of the relevant payslips and P60s showing the missing payments. However, that makes it necessary to check all paperwork carefully and retain records for the period in question.[53] Graduates are advised to be very wary about the SLC, and not take their word on trust due to these problems. They should check all paperwork and ensure that the repayments are going in according to schedule, and not be afraid to complain or otherwise draw the SLC's attention to the matter should they make a mistake.[54]

Almost as problematic is the non-collection of money due. Because loans are collected through the UK tax system, there is no efficacious system of collecting them from eligible non-UK students who have returned to their home country (mostly in the EU) and the SLC has never attempted to sue through a foreign court for the money they are owed. In January 2012, more than 45% of such loans were in arrears and apparently had been effectively written off, at a cost to the Treasury of over £20 million.[38] In December 2013, the Public Accounts Committee described the repayments system as 'blatantly inadequate' and its chairman Margaret Hodge advised the Chief Executive that when it came to systems for ensuring repayment, 'These are very simple things you are not doing.'[55] Only nine foreign nationals had ever been taken to court for non-payment, and just three had been convicted for non-repayment. In the same year, 92 applications for funding from abroad were found to be fraudulent, but no arrests or prosecutions had been instituted.[55]

See also[edit]

References[edit]

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  2. ^ "Student tuition fees: costly changes". BBC News. 19 May 1998. Retrieved 24 May 2010. 
  3. ^ Smith, Mat (27 January 2004). "Timeline: tuition fees". The Guardian (London). Retrieved 24 May 2010. 
  4. ^ Bolton, Paul, "Tuition Fee Statistics", UK House of Commons Library Section Social and General Statistics, Standard Note SN/SG/917 dated 23 November 2010
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  18. ^ http://www.studentmoneysaver.co.uk/
  19. ^ http://www.telegraph.co.uk/education/universityeducation/student-life/10442989/The-paltry-maintenance-loan-increase-is-inexcusable.html
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  25. ^ "Income Contingent Repayment Plan 2". Student Loans Company. Retrieved 15 March 2012. 
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  27. ^ http://www.studentloanrepayment.co.uk/portal/page?_pageid=93,6678642&_dad=portal&_schema=PORTAL
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  29. ^ a b http://www.studentloanrepayment.co.uk/portal/page?_pageid=93,6678511&_dad=portal&_schema=PORTAL
  30. ^ "Student Loan Threshold 2015/16". Payroll/HMRC. Retrieved 22 October 2014. 
  31. ^ Insley, Jill (31 August 2009). "Millions of student loans have interest rate cut to zero or less". The Guardian (London). Retrieved 22 August 2010. 
  32. ^ "The Education (Student Loans) (Repayment) (Amendment) Regulations 2011". Government. Retrieved 17 October 2014. 
  33. ^ "The Education (Student Loans) (Repayment) (Amendment) Regulations 2014". Government. Retrieved 17 October 2014. 
  34. ^ a b "Repaying from overseas - Overseas Income Assessment". Student Loans Company. Retrieved 15 March 2012. 
  35. ^ "Overseas thresholds - ICR Plan 1". Student Loans Company. Retrieved 15 March 2012. 
  36. ^ "Overseas thresholds - ICR Plan 2". Student Loans Company. Retrieved 15 March 2012. 
  37. ^ Parker, Olivia (15 March 2011). "Why your student loan could cost you £350 a month more". The Telegraph (London). Retrieved 15 March 2012. 
  38. ^ a b Henry, Julie (21 January 2012). "Thousands of EU students fail to repay loans". London: Telegraph Online. Retrieved 27 October 2012. 
  39. ^ Richardson, Hannah (12 October 2009). "Student loan firm explains delays". BBC News. Retrieved 24 May 2010. 
  40. ^ "Universities 'bail out students'". BBC News. 18 November 2009. Retrieved 22 December 2009. 
  41. ^ "Students still await loan money". BBC News. 10 November 2009. Retrieved 24 May 2010. 
  42. ^ Coughlan, Sean (14 September 2009). "Student finance 'shambles' anger". BBC News. Retrieved 24 May 2010. 
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  44. ^ "Pair quit amid student loans row". BBC News. 22 December 2009. Retrieved 24 May 2010. 
  45. ^ Coughlan, Sean (9 December 2009). "Next year's student loans delayed". BBC News. Retrieved 24 May 2010. 
  46. ^ "Student Loans chief 'to pay tax at source'". BBC News. 2 February 2012. Retrieved 5 February 2012. 
  47. ^ "Student Loans boss to stand down". BBC News. 25 May 2012. Retrieved 29 January 2013. 
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  49. ^ "Student Loans Company Board". Student Loans Company Limited. Retrieved 29 January 2013. 
  50. ^ Yagoub, Mimi. "Student Loans Company in £36.5m cock-up". The Cambridge Student ONline. Retrieved 27 October 2012. 
  51. ^ Bischoff, V. "Graduates Overcharged by Student Loans [sic] Company". www.lovemoney.com. Retrieved 27 October 2012. 
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  55. ^ a b Bird, Steve (14 December 2013). "How foreign students are fleecing Britain". London: Daily Mail. Retrieved 14 December 2013. 

External links[edit]