Nayar at the World Economic Forum Annual Meeting in 2013
|Born||1962 (age 50–51)|
|Alma mater||Pantnagar University, XLRI|
|Occupation||Vice Chairman & Joint Managing Director|
|Known for||Author of 'Employees First, Customers Second: Turning Conventional Management Upside Down' (Harvard Business Review Press, 2010)|
Vineet Nayar is the Vice Chairman and Joint Managing Director of HCL Technologies Ltd. (HCLT), a $4.4 billion global information technology services company and author of the highly acclaimed management book “Employees First, Customers Second: Turning Conventional Management Upside Down” (Harvard Business Press, June 2010). He is also an acknowledged management visionary and a radical thinker who developed the company’s ‘Employees First, Customers Second’ (EFCS) philosophy.
Early life and education
Vineet was born in 1962 and spent most of his childhood in Pantnagar, a town in the foothill of Himalayas. He studied B.Tech in Mechanical Engineering from College of Technology, G.B.Pant University and Masters in Business Management at the XLRI Jamshedpur in India.
Vineet joined HCL in 1985 as a Senior Management Trainee. After spending eight years in Engineering, Product management, Sales, and Marketing positions at HCL, he founded HCL Comnet in 1993, where he incubated the Remote Infrastructure Management (RIM) industry. RIM is today a multi-billion dollar IT outsourcing segment and a $1bn business line for the company. It was at Comnet that Vineet developed and implemented many groundbreaking policies and practices, which became core to the EFCS philosophy.
In 2005, Vineet became President of HCL Technologies and during the next seven years he led a remarkable turnaround of the company, which saw its employee base expand from 30,000 to in excess of 84,000 whilst growing its revenues five-fold and profits fourfold. Today HCLT operates in 32 countries and continues to expand in size and scale.
He served as the company’s CEO from 2007 till January 2013. During this time, HCLT joined companies like Apple and Google, as one of only eight technology companies in the world with revenues above $2.5 billion, achieving a compound annual growth rate (CAGR) of more than twenty five percent. 
Vineet represents HCLT at many prestigious national and international forums, which includes being a Governor for the ICT Industry as well undertaking several key roles at the World Economic Forum. These consist of being a member of the Global Advisory Board of Women Leader's and Gender Parity Program as well as a Community Partner of the Forum of Young Global Leaders. Vineet has also recently served as a “Mentor” (Co-Chair) of WEF’s 2011 Annual Meeting of New Champions conference.
Author and thinker
Nayar related the story of his company’s success in the book 'Employees First, Customers Second: Turning Conventional Management Upside Down' (Harvard Business Review Press, 2010), and also outlines the intellectual basis for the transformation and the lessons learned. The book has been praised by some of the world’s leading business leaders including the late C.K. Prahalad, Tom Peters, Gary Hamel, Ram Charan, and Victor Fung.
Nayar continues to share his knowledge through two blogs – his own scrapbook and a blog at Harvard Business Review website. In recognition of his practical and theoretical work, Fortune magazine included Nayar on its global “Executive Dream Team”, and he was named as one of the 2011 Thinkers 50, a list of the world’s most influential business idea people.
Social change advocate
Nayar is equally committed to social action and improvement. He along with his wife established a non-profit organization called Sampark Foundation in 2004 with a vision to “put the INDIANS FIRST, by helping them take charge of their lives and igniting a million smiles”. The Foundation works with partners and government agencies in the areas of Livelihood, Climate, Education and Social Entrepreneurship. This commitment has seen Vineet being cited in Forbes magazine's prestigious '48 Heroes of philanthropy List 2013'. He has also been honored with the “Beacon of Hope” award by the 2009 Asha for Education, NYC/NJ Chapter. .
Awards and honors
- Selected to the ‘Thinkers 50 List’, 2012
- Conferred with the 'Leader in the Digital Age' Award at CeBIT, 2011
- Conferred with the ‘Business HR Champion Award’ at the European HCM Excellence Awards, 2011
- Selected in Fortune Magazine’s ‘Executive Dream Team’ List, 2011 
- Ranked #2 HR Influencer in India by SHRM India, 2011
- Adjudged as the ‘CEO of the Year’ in Bloomberg UTVi CXO Awards, 2011
- Conferred the ‘IIM Lucknow-Vijaypat Singhania Award for Leadership’, 2012
- Conferred with Manpower HEC Prize
- Felicitated with France’s prestigious Oliver Lecerf Prize
- 48 Heroes of Philanthropy
- "Employees First, Customers Second: Turning Conventional Management Upside Down". Harvard Business Review.
- "Vineet Nayar Profile". hcltech.com.
- "Vineet Nayar Brief Biography". Reuters.
- "Vineet Nayar’s Blog". vineetnayar.com.
- "Vineet Nayar’s Harvard Business Blog". Harvard Business Review.
- "Fortune Dream Team". CNN.
- "Vineet Nayar Thinkers50 Profile". Thinkers50.
- "HCL CEO Vineet Nayar wins Digital Age Award". ciol.com.
- "Vineet Nayar - Recipent of Business HR Champion - HCM Excellence Awards 2011". Youtube.
- "SHRM India releases first ever report on top-20 Indian HR influencers on social media". Business Standard.
- "BloombergUTV Concludes The CXO AWARDS 2011". cxotoday.com.
- http://www.forbes.com/sites/johnkoppisch/2013/05/29/48-heroes-of-philanthropy-2/ "48 Heroes of Philanthrophy"
||This article's use of external links may not follow Wikipedia's policies or guidelines. (April 2013)|
- Vineet Nayar's Scrapbook
- Employees First, Customers Second: Turning Conventional Management Upside Down
- He’s Not Bill Gates, Fred Astaire – New York Times
- Inverted Wisdom - Vineet Nayar's Harvard Business Publishing Blog
- CEO's Bold Experiment: Management by Democracy - USA Today
- Wall Street Journal - Women's Strength in Technology Is Greater Than It Seems
- Business Insider - 'Zero Gravity Thinkers' Are The Key To Innovation
- Computerworld - CEOs talk about outsourcing, customers, mobility, big data and so much more
- Forbes - Employee's First, Customers Second, Why It Really Works in the Market
- Wall Street Journal - Colleges Get Career Minded
- Washington Post - Vineet Nayar's 'Employee First, Customer Second'
- Employee Happiness: Zappos vs. HCL - BusinessWeek
- A CEO at Davos Asks: Is Davos Worth It? - Fortune
- The Evolution of the CEO - Fortune Video
- The Employee is Always Right
- HCL Technologies: Employee First, Customer Second
- Staff first, customers second for HCL boss
- The world's most modern management - in India
- The Thought Leader Interview: Vineet Nayar - Strategy+Business
- The Reincarnate CEO - CNNMoney.com
- In Search of Blue Oceans - Vineet Nayar's Presentation at INSEAD
- HCL Takes Advantage of Recession; Sees It Differently - Bloomberg News Video
- Spend Your Way Out of a Recession - Forbes.com
- Deeper and Deeper - Forbes
- HCL's Vineet Nayar: 'We Are Stepping on the Accelerator'- India Knowledge@Wharton
- India's New Government Holding its Own - Wall Street Journal Video
- How HCL Competes with Big Tech - Fortune Video
- Why Indian Outsourcer HCL Technologies Puts Employees First - CIO
- HCL's Secret for Bigger Profits - Forbes Video Network
- Uneven Global Growth Bedevils CEOs - Wall Street Journal