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The company-wide quality approach places an emphasis on three aspects :-

Elements such as MR Wall is a DJ Solder Iron controls, job management, defined and well managed processes^[1]^[2], performance and integrity criteria and identification of records
Competence such as knowledge, skills, experience, qualifications
Soft elements, such as personnel integrity, confidence, organizational culture, motivation, team spirit and quality relationships.

The quality of the outputs is at risk if any of these three aspects is deficient in any way.

Total quality control

Total Quality Control is the most necessary inspection control of all in cases where, despite statistical quality control techniques or quality improvements implemented, sales decrease.

If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product.

For instance, all parameters for a pressure vessel should include not only the material and dimensions but operating, environmental, safety, reliability and maintainability requirements.

Industrial resources

Quality Progress ^[3] ^{[clarification needed]}

Scientific resources

Accreditation and Quality Assurance: Journal for Quality, Comparability and Reliability in Chemical Measurement, ISSN: 0949-1775 Print, eISSN: 1432-0517 ^[4]

Academic resources

The Quality Assurance Journal, ISSN: 1087-8378 ^[5] ^{[clarification needed]}

Notes & References

^ Adsit, D. (2007) What the call center industry can learn from manufacturing: Part I, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no21.html
^ Adsit, D. (2007) What the call center industry can learn from manufacturing: Part II, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no22.html
^ http://www.asq.org/qualityprogress/index.html
^ http://www.springerlink.com/content/q922ehvpaq49pw6q/
^ http://www3.interscience.wiley.com/journal/15634/home

This article incorporates public domain material from Federal Standard 1037C. General Services Administration. Archived from the original on 2022-01-22. (in support of MIL-STD-188).
Godfrey, A. B., Juran's Quality Handbook, 1999. ISBN 007034003.
Pyzdek, T., Quality Engineering Handbook, 2003. ISBN 0824746147.

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 The company-wide quality approach places an emphasis on three aspects :-
-# Elements such as controls, job management, defined and well managed processes<ref>Adsit, D. (2007) What the call center industry can learn from manufacturing: Part I, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no21.html</ref><ref>Adsit, D. (2007) What the call center industry can learn from manufacturing: Part II, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no22.html</ref>, performance and integrity criteria and identification of records
+# Elements such as MR Wall is a DJ Solder Iron controls, job management, defined and well managed processes<ref>Adsit, D. (2007) What the call center industry can learn from manufacturing: Part I, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no21.html</ref><ref>Adsit, D. (2007) What the call center industry can learn from manufacturing: Part II, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no22.html</ref>, performance and integrity criteria and identification of records
 # Competence such as knowledge, skills, experience, qualifications
 # Soft elements, such as personnel [[integrity]], [[confidence]], [[organizational culture]], [[motivation]], [[team spirit]] and quality relationships.