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{{Infobox Company
|company_logo = [[Image:Dynamics_brand.png‎]]
|homepage = [http://www.microsoft.com/dynamics www.microsoft.com/dynamics]
}}

'''Microsoft Dynamics''' is a line of ERP ([[enterprise resource planning]]) and CRM ([[customer relationship management]]) applications developed by the Microsoft Business Solutions group within [[Microsoft]]. Microsoft Dynamics applications are delivered through a network of reselling partners who provide specialized services. There are 300,000 businesses that use Microsoft Dynamics applications and 10,000 Microsoft Dynamics reselling partners worldwide.

==Organization==
===Executive team===
The Microsoft Business Solutions (MBS) business group is led by Kirill Tatarinov, a corporate vice president; Michael Park, a corporate vice president who leads the group’s sales, marketing, and operations teams; Hal Howard, a corporate vice president for Microsoft Dynamics ERP development; and Craig Unger, general manager for Microsoft Dynamics CRM. The Microsoft Business Solutions group is part of the [[Microsoft Product Divisions#Microsoft_Business_Division|Microsoft Business Division]], led by president Stephen Elop, who reports to [[Steve Ballmer]], president and CEO of Microsoft Corporation.

[http://www.microsoft.com/presspass/exec/a-d.aspx View a listing of Microsoft executives] with links to biographies and photos.

===Operations===
The Microsoft Business Solutions group is based in [[Bellevue, Washington|Bellevue]], Washington, approximately 20 minutes from the Microsoft campus in [[Redmond, Washington|Redmond]]. The business group also has principal offices in [[Fargo, North Dakota|Fargo]], [[North Dakota]], and [[Vedbæk]], [[Denmark]], north of [[Copenhagen]].

The business group’s financial results are reported on a quarterly basis as part of the [[Microsoft Product Divisions#Microsoft_Business_Division|Microsoft Business Division]] results.

===History===
The Microsoft Business Solutions group was formed in part from Microsoft’s acquisition of two software companies: Great Plains Software, acquired in April 2001, and Navision, acquired in July 2002.

[http://www.microsoft.com/dynamics/en/us/crm.aspx Microsoft Dynamics CRM] entered the CRM market in 2003. The Microsoft Business Solutions group now includes the Microsoft Dynamics ERP product group and Microsoft Dynamics CRM product group.

Microsoft Dynamics industry solutions include [http://www.microsoft.com/dynamics/en/us/products/pos-overview.aspx Microsoft Dynamics POS] (Point of Sale), introduced in 2009, and [http://www.microsoft.com/dynamics/en/us/products/rms-overview.aspx Microsoft Dynamics Retail Management System (RMS)].

==Products==
Microsoft Dynamics is a line of [[enterprise resource planning]] (ERP) and [[CRM|customer relationship management]] (CRM) applications.

'''[[Microsoft Dynamics ERP#Products|Microsoft Dynamics ERP]]''' is an enterprise resource planning application primarily geared toward midsize organizations as well as subsidiaries and divisions of larger organizations. Microsoft Dynamics ERP includes four primary products:

* [[Axapta|Microsoft Dynamics AX]] (formerly Axapta)

* [[Great Plains Software|Microsoft Dynamics GP]] (formerly Great Plains Software)

* [[Navision|Microsoft Dynamics NAV]] (formerly Navision)

* [[Solomon IV|Microsoft Dynamics SL]] (formerly Solomon IV)

Also included are retail solutions:

* [http://www.microsoft.com/dynamics/en/us/products/rms-overview.aspx Microsoft Dynamics RMS]
* [http://www.microsoft.com/dynamics/en/us/products/pos-overview.aspx Microsoft Dynamics POS 2009]

'''[[Microsoft Dynamics CRM]]''' is a multi-lingual customer relationship management application from Microsoft that provides sales, service, and marketing capabilities, and includes Microsoft Dynamics CRM Online, the online version of Microsoft Dynamics CRM.

'''[[Management Reporter for Microsoft Dynamics ERP]]''' is a financial reporting and analysis solution. Users can easily create income statements, balance sheet statements, cash flow statements and other financial reports without needing IT assistance. Reports can be stored in a centralized Report Library along with external supporting files. Security on reports and files may be controlled using Windows Authentication and SQL Server.


===Industry solutions===
Microsoft Dynamics offers ERP and CRM solutions for a range of industries. Solution providers build on the standard functionality in Microsoft Dynamics ERP and Microsoft Dynamics CRM applications to deliver industry-specific solutions through a network of channel partners. Industry solutions for Microsoft Dynamics ERP address needs for the following industries:

* [[Construction]]
* [[Distribution (business)|Distribution]]
* [[Education]]
* [[Financial services]]
* [[Government]]
* [[Healthcare]]
* [[Manufacturing]]
* [[Not for profit]]
* [[Professional services]]
* [[Retail]]

===Certified for Microsoft Dynamics===
Solutions that are Certified for Microsoft Dynamics are thoroughly tested and proven to meet Microsoft’s highest standards for partner solutions. These solutions are designed for unique business and industry needs and tested and integrated with Microsoft Dynamics applications. In 2009, there were 750 Certified for Microsoft Dynamics solutions worldwide, with dozens more in the pipeline for 2010. Certification for ISV solutions is available through the [http://www.lionbridge.com/lionbridge/en-US/services/software-product-engineering/testing-veritest/product-certification-services/microsoft/certified-for-dynamics.htm VeriTest service of Lionbridge].

*The [http://www.microsoft.com/dynamics/en/us/solution-finder.aspx Microsoft Dynamics Solution Finder] helps customers find partner-built solutions that work with Microsoft Dynamics.

==Competitors==
[[SAP Business One]] is integrated ERP software that targets the business requirements of small and midsize enterprises; it competes with Microsoft Dynamics globally.

[[Sage Business Solutions]] provides end-to-end financial accounting software, ERP software, CRM software, and [[business intelligence]] (BI) software solutions to small, midsize, and large businesses.
[[NetSuite]] is a vendor of on-demand, integrated business management software suites for mid-market enterprises and divisions of large companies.

[[Epicor]] develops enterprise software targeted at mid-market companies primarily in the manufacturing, distribution, retail, hospitality, and services industries.

[[Blackbaud]] develops a suite of financial management products designed towards higher education and non-profit organizations.

==References==
{{reflist}}

===News and press===
*[http://www.microsoft.com/presspass/newsroom/dynamics/default.mspx Microsoft Dynamics news]
*[http://www.microsoft.com/presspass/press/2009/oct09/10-27dynamicbusinesspr.mspx Microsoft reveals the power of dynamic business at Convergence Europe]
*[http://www.microsoft.com/presspass/press/2009/aug09/08-27msissawardpr.mspx Microsoft Dynamics CRM, customer, honored with industry awards]
*[http://www.microsoft.com/presspass/press/2009/nov09/11-19ERPOnDemandPR.mspx/ Microsoft announces new Microsoft Dynamics ERP Online services]
*[http://www.microsoft.com/presspass/press/2009/sep09/09-22ERPIndustryPR.mspx Microsoft Dynamics acquisitions accelerate industry innovation for ERP customers]
*[http://www.gartner.com/technology/media-products/reprints/microsoft/vol4/article12/article12.html Microsoft Dynamics AX qualifies as leader in Gartner Inc.’s Magic Quadrant for its global presence in midmarket]
*[http://www.microsoft.com/presspass/press/2009/nov09/11-03serviceupdatepr.mspx Microsoft announces new service update and competitive offer for Microsoft Dynamics CRM Online]

===See also===

[https://community.dynamics.com/blogs/theedge/archive/tags/Dynamics+ERP/default.aspx The Edge:] The latest news on the Microsoft Dynamics ERP blog
[http://www.microsoft.com/Dynamics/convergence/default.aspx Convergence]: The premier Microsoft Dynamics event for customers, partners, team members, and industry experts

[http://www.microsoft.com/dynamics/en/us/customer-stories.aspx Microsoft Dynamics customer stories]

[http://www.microsoft.com/dynamics/en/us/events.aspx Microsoft Dynamics events]

==External links==

*[http://www.microsoft.com/dynamics/en/us/default.aspx Microsoft Dynamics home]
*[http://www.microsoft.com/dynamics/en/us/erp.aspx Microsoft Dynamics ERP]
**[http://www.microsoft.com/dynamics/en/us/products/ax-overview.aspx Microsoft Dynamics AX]
**[http://www.microsoft.com/dynamics/en/us/products/nav-overview.aspx Microsoft Dynamics NAV]
**[http://www.microsoft.com/dynamics/en/us/products/gp-overview.aspx Microsoft Dynamics GP]
**[http://www.microsoft.com/dynamics/en/us/products/sl-overview.aspx Microsoft Dynamics SL]
**[http://www.microsoft.com/dynamics/en/us/products/pos-overview.aspx Microsoft Dynamics POS]
**[http://www.microsoft.com/dynamics/en/us/products/rms-overview.aspx Microsoft Dynamics Retail Management System (RMS)]
**[http://www.microsoft.com/dynamics/en/us/industries.aspx Industry solutions for Microsoft Dynamics]
*[http://www.microsoft.com/dynamics/en/us/crm.aspx Microsoft Dynamics CRM]
*[https://community.dynamics.com/ Microsoft Dynamics Online Community]
*[http://www.microsoft.com/dynamics/en/us/partners-certified.aspx Certified for Microsoft Dynamics]
*[http://www.microsoft.com/dynamics/en/us/solution-finder.aspx Microsoft Dynamics Solution Finder]
*[http://www.microsoft.com/dynamics/en/us/software-plus-services.aspx Software-plus-Services for Microsoft Dynamics]
*[http://www.microsoft.com/dynamics/en/us/licensing.aspx Microsoft Dynamics licensing]

{{Microsoft Dynamics}}
{{Microsoft}}

[[Category:Microsoft software]]
[[Category:Business software]]
[[Category:Microsoft Dynamics| ]]
[[Category:CRM software companies]]

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Revision as of 13:59, 24 June 2010