Welcome Real Time: Difference between revisions
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{{Infobox company |
{{Infobox company |
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| name = Welcome Real |
| name = Welcome Real Time |
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| logo = |
| logo = |
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| caption = |
| caption = |
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| type = [[Private company|Private]] |
| type = [[Private company|Private]] |
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| locations = |
| locations = |
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| area_served = |
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| key_people = |
| key_people = Thierry Reginato ([[General Manager]]) |
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| industry = Software edition & Services |
| industry = Software edition & Services |
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| production = |
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{{ad|date=April 2015}} |
{{ad|date=April 2015}} |
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Welcome Real Time is part of the Collinson Group, a global company shaping and influencing customer behaviour to drive revenue and add value for their clients. Through a range of innovative banking and payment based [[solution]]s, Welcome Real Time helps organisations run real-time loyalty and marketing programmes leading to improved customer satisfaction, retention and profitability. |
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'''Welcome Real-time''' is a global loyalty [[solution]]s provider based in [[Aix-en-Provence]], France. Other Welcome Real-time offices are located in [[Singapore]] and [[São Paulo]]. Welcome Real-time serves: |
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Welcome Real Time adapts to the needs of its clients through the richness, flexibility and scalability of its solutions, the variety of business models and the expertise of its teams. Since 1996 Welcome Real Time has developed and implemented its unique and award winning loyalty solutions for the banking and payment industry across the 5 continents, for over 20 clients reaching over 100 million customers and over 1 million merchants. |
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Welcome Real Time serves: |
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* [[Issuing bank|Issuers]] |
* [[Issuing bank|Issuers]] |
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* [[Acquiring bank|Acquirers]] |
* [[Acquiring bank|Acquirers]] |
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* Processors |
* Processors |
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* Retail Banks |
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* Marketing operators |
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The software offers [[solution]]s from the implementation and distribution of services to the loyalty consulting. It can be used for different applications: services to retailers, bank wide, and coalition programs. |
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Welcome Real-time helps organizations to run real-time loyalty and marketing programs based on the behavior of their customers. |
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<br /> |
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The software works directly on the [[Point of sale|POS terminal]] in correlation with payment cards. The loyalty platform runs secure data and services (retailer portal<ref>[http://www.relationclientmag.fr/Breves/Welcome-Real-time-sort-une-solution-pour-augmenter-la-fidelite-49147.html Welcome Real-time sort une solution pour augmenter la fidélité] Relation client Mag – by Claire Morel, 17/10/2012</ref>) for both the merchant and the cardholder end-user. |
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{{buzzword|date=April 2015}} |
{{buzzword|date=April 2015}} |
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== History == |
== History == |
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* |
*1996: Welcome Real Time founded by Aneace Haddad and High Co society in order to develop marketing solutions for payment cards |
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*2001: Acquisition of Axiomatic Company in Singapore that becomes a 100% Welcome Real Time affiliate. |
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* In 2001, Welcome started to expand with new clients in Brazil.<ref>[http://www.thewisemarketer.com/news/source.asp?action=company&company=Welcome%20Real-Time The Wise Marketer]</ref> |
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*2001: 5 new banks adopt Welcome Real Time solution. |
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* In 2009, The company began to distribute its [[solution]] in Russia,<ref>[http://www.finextra.com/news/announcement.aspx?pressreleaseid=41712 Russian Standard Bank selects Welcome Real-time for loyalty platform] Finextra - le 31/10/2011</ref> Singapore, and Indonesia. |
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*2003: Welcome Real Time gets 15 Banks references. |
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* In 2011, the company acquired Axiomatic in Singapore, which became a 100% Welcome Real-time associates or partners. |
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*2004: Welcome Real Time is rewarded and wins the “ROI of the year” price for its solution capabilities to create a high added-value on banking services. |
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* In 2011, Welcome Real-time developed a loyalty consulting activity.<ref>[http://www.publi-news.fr/fr/conseil-point-banques/item/26357-conseil-et-fid%C3%A9lisation-welcome-real-time-cible-les-banques-de-d%C3%A9tail "Conseil et fidélisation : Welcome Real-time cible les banques de détail"] Publi-news, le 16/04/2013]</ref> |
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* |
*2005: Welcome Real Time opens new offices in Sao Paolo |
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*2006: Welcome’s first client in Latin America: The acquirer Cielo – Brazil. |
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*In 2012, a second evolution occurred with new service-oriented services dedicated to the [[Acquiring bank|acquirers]] and the [[Issuing bank|issuers]]. The company also entered the Icelandic market.<ref>[http://www.boursier.com/actualites/news/welcome-real-time-nouveau-succes-468539.html "Welcome Real-time nouveau succès"] Boursier.com - le 31/01/2012</ref> |
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*2007: Welcome’s client portfolio exceeds 20 customers worldwide, with new major clients in Brazil and in the UK. |
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*In 2013, Welcome Real-time partnered with a marketing operator to distribute its [[solution]]s to petty traders across Australia.<ref>[http://www.bobsguide.com/guide/news/2013/May/21/welcome-real-time-and-aimia-roll-out-loyalty-software-for-commonwealth-bank-of-australia.html "Welcome Real-time and AIMIA roll out loyalty software for CBA"] Bobsguide - Le 21/05/2013</ref> |
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*2009: Welcome Real Time, revamps its solution and moves to a full online technology, |
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*2010: First clients in Russia, Singapore, and Indonesia. |
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*2011: Welcome Real Time develops a Loyalty consulting activity |
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*2012: Development of new managed services dedicated to acquirers and issuers. The company enters the Icelandic market with Valitor and the French Market with Crédit Mutuel – CIC. |
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*2013: Welcome Real Time wins 3 awards: Financial Loyalty Solution Provider of the Year, International Niche solutions provider of the year, Growth Development Software of the Year France and ranks the Top 100 Red Herring's 2013 Global award. |
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*2014: Acquisition of Welcome Real Time by the Collinson Group |
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*2014: Rewarded by the industry with 5 awards: Finovation, MPE, Bsoco, ACQ5 Global awards, M&A awards. |
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*2015: Welcome wins 3 awards in 1 month: Bsoco, M&A, Payforum awards. |
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*2015: Rebranding exercise with a new logo and web site aligned to the Collinson Group. |
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== Key information == |
== Key information == |
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[[File:Welcome Real-time offices in the world.jpg|150px|thumb|Welcome Real |
[[File:Welcome Real-time offices in the world.jpg|150px|thumb|Welcome Real Time offices in the world]] |
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* Headquarters in [[Aix-en-Provence]] (France) |
* Headquarters in [[Aix-en-Provence]] (France) |
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* Presence over the 5 continents through offices and partners to provide support to customers |
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* Offices in Singapore and São Paulo |
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* Multi-cultural Company – over 10 different nationalities |
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* Development, maintenance, and support centers in Singapore |
* Development, maintenance, and support centers in Singapore |
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* |
* 46.7% of resources deployed in R&D |
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== Awards in the payment industry == |
== Awards in the payment industry == |
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! Award !! Category !! Year |
! Award !! Category !! Year |
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|- |
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| M&A Awards || Niche solutions provider of the year in retail banking || 2015 |
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| Payforum Awards || Payforum Award || 2015 |
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| Bsoco Gold Award || CRM Category || 2015 |
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| Finovation || Innovation in financial services<ref>http://fr.slideshare.net/inovenaltenor/brochure-finovation-2014-33132180?qid=b7930bca-874a-49ca-8e46-a3bf9bdb53a4&v=default&b=&from_search=1</ref> || 2014 |
| Finovation || Innovation in financial services<ref>http://fr.slideshare.net/inovenaltenor/brochure-finovation-2014-33132180?qid=b7930bca-874a-49ca-8e46-a3bf9bdb53a4&v=default&b=&from_search=1</ref> || 2014 |
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Revision as of 16:44, 17 August 2015
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| Company type | Private |
|---|---|
| Industry | Software edition & Services |
| Founded | 1996 |
| Headquarters | , |
Key people | Thierry Reginato (General Manager) |
| Products | Value added services for banks |
Number of employees | 79 |
| Website | www |
 | This article contains content that is written like an advertisement. (April 2015) |
Welcome Real Time is part of the Collinson Group, a global company shaping and influencing customer behaviour to drive revenue and add value for their clients. Through a range of innovative banking and payment based solutions, Welcome Real Time helps organisations run real-time loyalty and marketing programmes leading to improved customer satisfaction, retention and profitability.
Welcome Real Time adapts to the needs of its clients through the richness, flexibility and scalability of its solutions, the variety of business models and the expertise of its teams. Since 1996 Welcome Real Time has developed and implemented its unique and award winning loyalty solutions for the banking and payment industry across the 5 continents, for over 20 clients reaching over 100 million customers and over 1 million merchants. Welcome Real Time serves:
 | This article appears to contain a large number of buzzwords. (April 2015) |
History
- 1996: Welcome Real Time founded by Aneace Haddad and High Co society in order to develop marketing solutions for payment cards
- 2001: Acquisition of Axiomatic Company in Singapore that becomes a 100% Welcome Real Time affiliate.
- 2001: 5 new banks adopt Welcome Real Time solution.
- 2003: Welcome Real Time gets 15 Banks references.
- 2004: Welcome Real Time is rewarded and wins the “ROI of the year” price for its solution capabilities to create a high added-value on banking services.
- 2005: Welcome Real Time opens new offices in Sao Paolo
- 2006: Welcome’s first client in Latin America: The acquirer Cielo – Brazil.
- 2007: Welcome’s client portfolio exceeds 20 customers worldwide, with new major clients in Brazil and in the UK.
- 2009: Welcome Real Time, revamps its solution and moves to a full online technology,
- 2010: First clients in Russia, Singapore, and Indonesia.
- 2011: Welcome Real Time develops a Loyalty consulting activity
- 2012: Development of new managed services dedicated to acquirers and issuers. The company enters the Icelandic market with Valitor and the French Market with Crédit Mutuel – CIC.
- 2013: Welcome Real Time wins 3 awards: Financial Loyalty Solution Provider of the Year, International Niche solutions provider of the year, Growth Development Software of the Year France and ranks the Top 100 Red Herring's 2013 Global award.
- 2014: Acquisition of Welcome Real Time by the Collinson Group
- 2014: Rewarded by the industry with 5 awards: Finovation, MPE, Bsoco, ACQ5 Global awards, M&A awards.
- 2015: Welcome wins 3 awards in 1 month: Bsoco, M&A, Payforum awards.
- 2015: Rebranding exercise with a new logo and web site aligned to the Collinson Group.
Key information
- Headquarters in Aix-en-Provence (France)
- Presence over the 5 continents through offices and partners to provide support to customers
- Multi-cultural Company – over 10 different nationalities
- Development, maintenance, and support centers in Singapore
- 46.7% of resources deployed in R&D
Awards in the payment industry
| Award | Category | Year |
|---|---|---|
| M&A Awards | Niche solutions provider of the year in retail banking | 2015 |
| Payforum Awards | Payforum Award | 2015 |
| Bsoco Gold Award | CRM Category | 2015 |
| Finovation | Innovation in financial services[1] | 2014 |
| Bosco Silver Award | CRM category[2] | 2014 |
| ACQ Global Awards | Niche solutions provider (retail banking) - International | 2014 |
| MPE Awards | Data Information Award[3] | 2014 |
| Red Herring | Red Herring - Top 100 Global | 2013 |
| ACQ Global Awards | Niche solutions provider (retail banking) - International | 2013 |
| Finance Awards | Financial Loyalty Solution Provider of the Year[4] | 2013 |
| M&A Award | Growth Development Software of the Year – France[5] | 2013 |
| Red Herring | Top 100 European Company award[6] | 2012 |
| PayFORUM | Innovation award | 2012 |
| European Card Acquiring Forum | Loyalty award | 2012 |
| Colloquy Loyalty Awards | Barclaycard Freedom wins International Loyalty Award based on its use of Welcome Real-time’s technology[7] | 2011 |
| European Card Acquiring Forum (ECAF) | Loyalty Category and Information Category[8] | 2011 |
| Banking Technology Awards | Best use of IT in Retail Banking Creating an innovation in loyalty – Barclaycard[9] | 2010 |
| The annual Cards & Payments Europe | Best Innovation in Loyalty Card | 2009 |
| Frost & Sullivan | Best innovation software[10] | 2006 |
| European Financial Marketing & Management Association (EFMA) | Best reward programme | 2005 |
| The Banker Magazine | Best ROI Software | 2004 |
References
- ^ http://fr.slideshare.net/inovenaltenor/brochure-finovation-2014-33132180?qid=b7930bca-874a-49ca-8e46-a3bf9bdb53a4&v=default&b=&from_search=1
- ^ http://www.software-comparison.net/bsoco-award-2014-business.php
- ^ http://www.merchantpaymentsecosystem.com/en/MPE/MPE-Awards/History-of-MPE-Awards/MPE-Awards-2014-Winners.alej Merchant Payment Ecosystem, Berlin February 2014
- ^ http://www.baypayforum.com/news-from-the-industry/members-press-releases/entry/welcome-real-time-receives-finance-award-2013
- ^ http://www.acquisition-intl.com/index.php/awards/2013-maa-awards
- ^ http://www.redherring.com/events/red-herring-europe/europe-2012-top-100/
- ^ http://www.colloquy.com/files/Barclaycard_Financial_International%202011.pdf
- ^ http://www.europeancardacquiring.com/en/Events/Upcoming-Events/European-Card-Acquiring-Forum/ECAF-Awards-2011.alej
- ^ http://www.bankingtech.com/47637/Banking-Technology-Awards-2010-See-the-winners-here/
- ^ http://www.frost.com/prod/servlet/press-release.pag?docid=83514626