Mr. Cooper Group: Difference between revisions
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== History == |
== History == |
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Formed in 1994 as |
Formed in 1994 as, Texas in 1997 and changed its name to Centex Credit Corporation. In 2001, Centex Credit Corporation merged into Centex Home Equity Company, LLC (CHECK, Now NSM). In 2006, the name was changed to Nationstar Mortgage LLC after the Initial Stockholder acquired all of its outstanding membership interests.<ref>http://www.nasdaq.com/markets/ipos/company/nationstar-mortgage-holdings-inc-855544-67149#ixzz3JdOunuUe</ref> |
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== Consumer Affairs== |
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[https://www.consumeraffairs.com/finance/nationstar_mortgage.html Nationstar Mortgage] helps homeowners succeed. Nationstar offer borrowers a wide variety of mortgage products including Fannie Mae, FHA, FHLMC, VA, Jumbo and USDA products, among others. Nationstar helps make successful homeownership possible by creating opportunities for borrowers to own and stay in their homes. |
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==Services== |
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# [http://www.nationstarhomeloans.com/ Home Loans Servicing] - Fixed-Rate Loan, Adjustable-Rate Loan, Conventional Loan, FHA Loan, FHA STREAMLINE LOAN, Home Affordable Refinance Program (HARP) Loans, VA LOAN, va irrrl (interest rate reduction refinance loan), Jumbo Loan |
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# [https://masterservicing.nationstarmtg.com/ Master Servicing] - Nationstar Master Servicing has been on the forefront of the residential mortgage market for over thirteen years and has expanded into the commercial, student loan, and foreign asset markets in recent years. By anticipating the needs of our clients, we have developed a vast array of products to assist our customers in managing their assets. Our team of dedicated professionals, supported by state-of-the-art technology and industry best practices, can customize Investor Service solutions to address your evolving needs while protecting your investment. |
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# [https://www.nationstarmtg.com/broker_agent_services Broker & Agent Services] - PAYOFF QUOTE REQUEST, 3rd PARTY AUTHORIZATION, VERIFICATION OF MORTGAGE (VOM), Subordination Requests, PARTIAL RELEASE REQUESTS, LOT LINE ADJUSTMENT REQUESTS |
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# [http://nationstarcorrespondent.com/ Correspondent Lending] - We continually focus on building and training the best team to serve you best customer-centric home loan company in the United States, along with delivering a website that easily provides the information you need and the ease of transaction you want. |
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== Acquisitions == |
== Acquisitions == |
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In 2013, Nationstar Mortgage purchased Greenlight Financial Services, a California consumer loan originator.<ref>{{cite news|last=Cho|first=Hanah|title=Nationstar Mortgage completes purchase of California consumer loan originator|url=http://bizbeatblog.dallasnews.com/2013/06/nationstar-mortgage-completes-purchase-of-california-consumer-loan-originator.html/|newspaper=The Dallas Morning News|date=3 June 2013|access-date=8 January 2013}}</ref> |
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On 2013, Nationstar Mortgage purchased Greenlight Financial Services, a California consumer loan originator.<ref>{{cite news|last=Cho|first=Hanah|title=Nationstar Mortgage completes purchase of California consumer loan originator|url=http://bizbeatblog.dallasnews.com/2013/06/nationstar-mortgage-completes-purchase-of-california-consumer-loan-originator.html/|newspaper=The Dallas Morning News|date=3 June 2013|access-date=8 January 2013}}</ref> |
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Nationstar Mortgage |
On 2014, Nationstar Mortgage acquired Real Estate Digital, a real estate services company, for $18 million in cash.<ref>{{cite news|last=Cho|first=Hannah|title=Nationstar makes another acquisition|url=http://www.dallasnews.com/business/headlines/20140508-nationstar-makes-another-acquisition.ece|newspaper=The Dallas Morning News|date=8 May 2014|access-date=8 January 2016}}</ref> |
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On November 2014, Nationstar Mortgage acquired Experience 1, the holding company for Title365 and technology subsidiaries X1 Labs and X1 Xpress.<ref>{{cite web|last=Swanson|first=Brena|title=Nationstar buys title company|url= |
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http://www.housingwire.com/articles/32132-nationstar-buys-title-company|work=Housingwire|date=21 November 2014|access-date=8 January 2016}}</ref> |
http://www.housingwire.com/articles/32132-nationstar-buys-title-company|work=Housingwire|date=21 November 2014|access-date=8 January 2016}}</ref> |
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== Customer satisfaction == |
== Customer satisfaction == |
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In February 2015, Nationstar was recognized by President Barack Obama for making its FICO Scores available for free to its customers by the end of 2015. Nationstar partners with FICO, a "predictive analytics and decision management software company" whose "groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries."<ref name="FICO">{{citation |url=http://investors.nationstarholdings.com/Cache/1001194939.PDF?O=PDF&T=&Y=&D=&FID=1001194939&iid=4288863 |title=President Barack Obama Recognizes Nationstar for Helping Protect Consumers: Company acknowledged for making FICO® Scores available for free to customers |location=Dallas, Texas |date=February 17, 2015 |accessdate=December 24, 2016}}</ref> |
In February 2015, Nationstar was recognized by President Barack Obama for making its FICO Scores available for free to its customers by the end of 2015. Nationstar partners with FICO, a "predictive analytics and decision management software company" whose "groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries."<ref name="FICO">{{citation |url=http://investors.nationstarholdings.com/Cache/1001194939.PDF?O=PDF&T=&Y=&D=&FID=1001194939&iid=4288863 |title=President Barack Obama Recognizes Nationstar for Helping Protect Consumers: Company acknowledged for making FICO® Scores available for free to customers |location=Dallas, Texas |date=February 17, 2015 |accessdate=December 24, 2016}}</ref> |
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==Development center== |
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On April 20, 2016 Nationstar sets up product development centre in Chennai, India <ref>The Hindu - http://www.thehindu.com/business/Industry/Nationstar-sets-up-software-centre/article14247784.ece</ref>. The development centre<ref>India Today - http://indiatoday.intoday.in/story/nationstar-sets-up-product-development-centre-in-chennai/1/647195.html</ref>would play a key role in the companys transformation to become the most customer-centric home loan company in the United States. "Technology and product development will play a critical role in our mission to keep the dream of homeownership alive", Nationstar President and Chief Executive Officer Jay Bray said. "The new centre represents our "long-term" commitment to creating best-in-class products that make home loan process more rewarding and less worrisome to customers," he said after formally inaugurating the centre at the DLF IT Park, Chennai, India. |
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==References== |
==References== |
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{{Reflist}} |
{{Reflist}} |
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[[Category:Financial services companies of the United States]] |
[[Category:Financial services companies of the United States]] |
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[[Category:Mortgage lenders]] |
[[Category:Mortgage lenders]] |
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Revision as of 17:22, 18 March 2017
| File:Nationstar Mortgage Logo.gif | |
| Industry | Mortgage Lending |
|---|---|
| Founded | 1994 |
| Headquarters | , United States |
Key people | Jay Bray (Chairman and CEO) |
Number of employees | 7,700+ |
| Parent | Fortress Investment Group |
| Website | www |
Nationstar Mortgage Holdings Inc. was founded in 1994 and is headquartered in the Dallas, Texas area. Controlled by Fortress Investment Group LLC,[1] Nationstar consists of Nationstar Mortgage, which provides servicing and originations for homeowners throughout the United States and Xome, which provides technology and data enhanced solutions to the real estate market and companies engaged in the origination and/or servicing of mortgage loans. Nationstar Mortgage has a servicing portfolio in excess of $473 billion and over 2.9 million customers[3] and currently employs over 7,700 employees.[4]
History
Formed in 1994 as, Texas in 1997 and changed its name to Centex Credit Corporation. In 2001, Centex Credit Corporation merged into Centex Home Equity Company, LLC (CHECK, Now NSM). In 2006, the name was changed to Nationstar Mortgage LLC after the Initial Stockholder acquired all of its outstanding membership interests.[1]
Consumer Affairs
Nationstar Mortgage helps homeowners succeed. Nationstar offer borrowers a wide variety of mortgage products including Fannie Mae, FHA, FHLMC, VA, Jumbo and USDA products, among others. Nationstar helps make successful homeownership possible by creating opportunities for borrowers to own and stay in their homes.
Services
- Home Loans Servicing - Fixed-Rate Loan, Adjustable-Rate Loan, Conventional Loan, FHA Loan, FHA STREAMLINE LOAN, Home Affordable Refinance Program (HARP) Loans, VA LOAN, va irrrl (interest rate reduction refinance loan), Jumbo Loan
- Master Servicing - Nationstar Master Servicing has been on the forefront of the residential mortgage market for over thirteen years and has expanded into the commercial, student loan, and foreign asset markets in recent years. By anticipating the needs of our clients, we have developed a vast array of products to assist our customers in managing their assets. Our team of dedicated professionals, supported by state-of-the-art technology and industry best practices, can customize Investor Service solutions to address your evolving needs while protecting your investment.
- Broker & Agent Services - PAYOFF QUOTE REQUEST, 3rd PARTY AUTHORIZATION, VERIFICATION OF MORTGAGE (VOM), Subordination Requests, PARTIAL RELEASE REQUESTS, LOT LINE ADJUSTMENT REQUESTS
- Correspondent Lending - We continually focus on building and training the best team to serve you best customer-centric home loan company in the United States, along with delivering a website that easily provides the information you need and the ease of transaction you want.
Acquisitions
On March 1, 2007, Nationstar completed acquiring Champion Mortgage from Keycorp (Keybank). The acquisition included everything but the loan portfolio, which was sold to HSBC Holdings.
On 2013, Nationstar Mortgage purchased Greenlight Financial Services, a California consumer loan originator.[2]
On 2014, Nationstar Mortgage acquired Real Estate Digital, a real estate services company, for $18 million in cash.[3]
On November 2014, Nationstar Mortgage acquired Experience 1, the holding company for Title365 and technology subsidiaries X1 Labs and X1 Xpress.[4]
On June 15, 2016, it was announced that Nationstar Mortgage Holdings Inc. had been selected by Seneca Mortgage Servicing LLC ("Seneca") as the subservicer for existing and future acquisitions of mortgage servicing rights held by Seneca.
Customer satisfaction
Nationstar Mortgage LLC does not have a rating with the Better Business Bureau. "This business has no rating because it is in the process of responding to complaint(s) previously closed as unresolved." [5] According to the BBB, Nationstar Mortgage LLC is not accredited with BBB.
FICO
In February 2015, Nationstar was recognized by President Barack Obama for making its FICO Scores available for free to its customers by the end of 2015. Nationstar partners with FICO, a "predictive analytics and decision management software company" whose "groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries."[6]
Development center
On April 20, 2016 Nationstar sets up product development centre in Chennai, India [7]. The development centre[8]would play a key role in the companys transformation to become the most customer-centric home loan company in the United States. "Technology and product development will play a critical role in our mission to keep the dream of homeownership alive", Nationstar President and Chief Executive Officer Jay Bray said. "The new centre represents our "long-term" commitment to creating best-in-class products that make home loan process more rewarding and less worrisome to customers," he said after formally inaugurating the centre at the DLF IT Park, Chennai, India.
References
- ^ http://www.nasdaq.com/markets/ipos/company/nationstar-mortgage-holdings-inc-855544-67149#ixzz3JdOunuUe
- ^ Cho, Hanah (3 June 2013). "Nationstar Mortgage completes purchase of California consumer loan originator". The Dallas Morning News. Retrieved 8 January 2013.
- ^ Cho, Hannah (8 May 2014). "Nationstar makes another acquisition". The Dallas Morning News. Retrieved 8 January 2016.
- ^ Swanson, Brena (21 November 2014). "Nationstar buys title company". Housingwire. Retrieved 8 January 2016.
- ^ "Nationstar Mortgage LLC Business Review in Coppell, TX". Dallas Texas BBB.
- ^ President Barack Obama Recognizes Nationstar for Helping Protect Consumers: Company acknowledged for making FICO® Scores available for free to customers (PDF), Dallas, Texas, February 17, 2015, retrieved December 24, 2016
{{citation}}: CS1 maint: location missing publisher (link) - ^ The Hindu - http://www.thehindu.com/business/Industry/Nationstar-sets-up-software-centre/article14247784.ece
- ^ India Today - http://indiatoday.intoday.in/story/nationstar-sets-up-product-development-centre-in-chennai/1/647195.html