Quality control
The company-wide quality approach places an emphasis on three aspects :-
- Elements such as controls, job management, defined and well managed processes[1][2], performance and integrity criteria and identification of records
- Competence such as knowledge, skills, experience, qualifications
- Soft elements, such as personnel integrity, confidence, organizational culture, motivation, team spirit and quality relationships.
The quality of the outputs is at risk if any of these three aspects is deficient in any way.
Total quality control
Total Quality Control is the most necessary inspection control of all in cases where, despite statistical quality control techniques or quality improvements implemented, sales decrease.
If the original specification does not reflect the correct quality requirements, quality cannot be inspected or manufactured into the product.
For instance, all parameters for a pressure vessel should include not only the material and dimensions but operating, environmental, safety, reliability and maintainability requirements.
Industrial resources
Scientific resources
- Accreditation and Quality Assurance: Journal for Quality, Comparability and Reliability in Chemical Measurement, ISSN: 0949-1775 Print, eISSN: 1432-0517 [4]
Academic resources
- The Quality Assurance Journal, ISSN: 1087-8378 [5] [clarification needed]
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See also
- Quality assurance
- Good Manufacturing Practice
- Good Automated Manufacturing Practice (GAMP)
- Corrective and Preventative Action (CAPA)
- Standing operating procedure (SOP)
Notes & References
- ^ Adsit, D. (2007) What the call center industry can learn from manufacturing: Part I, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no21.html
- ^ Adsit, D. (2007) What the call center industry can learn from manufacturing: Part II, In Queue, http://www.nationalcallcenters.org/pubs/In_Queue/vol2no22.html
- ^ http://www.asq.org/qualityprogress/index.html
- ^ http://www.springerlink.com/content/q922ehvpaq49pw6q/
- ^ http://www3.interscience.wiley.com/journal/15634/home
This article incorporates public domain material from Federal Standard 1037C. General Services Administration. Archived from the original on 2022-01-22. (in support of MIL-STD-188).- Godfrey, A. B., Juran's Quality Handbook, 1999. ISBN 007034003.
- Pyzdek, T., Quality Engineering Handbook, 2003. ISBN 0824746147.
Further reading
- OSDL Data Base Test Suite Backgrounder, Press releases, Open Source Development Labs, 3 March 2003, archived from the original on 5 June 2004, retrieved 29 June 2009
{{citation}}: CS1 maint: date and year (link) - QACity: Resources for Busy Testers, LogiGear, archived from the original on 9 October 2004, retrieved 29 June 2009
- Home, Saksoft, 29 May 2004, archived from the original on 10 August 2004, retrieved 29 June 2009
{{citation}}: CS1 maint: date and year (link)