CiviCRM
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| Stable release | 3.2.3[1]
/ September 7, 2010 |
|---|---|
| Preview release | 3.3alpha1[2]
/ October 19, 2010 |
| Repository | |
| Written in | PHP 5.2.1+ |
| Operating system | Cross-platform |
| Type | Customer Relationship Management |
| License | GNU AGPL 3 |
| Website | http://civicrm.org/ |
CiviCRM is a group of open source software modules that fall under the broad rubric of customer relationship management. It is specifically designed for the needs of non-profit,[3][4] non-governmental, and advocacy groups, and designed to enable them to manage information about volunteers, activists, and donors, as well as more general sorts of business contacts such as employees, clients, or vendors.[5] Its separate modules provide for keeping records relating to contributors (CiviContribute), events (CiviEvent), member lists (CiviMember) as well as the generation of emails and bulk mailings (CiviMail) and the generation of operating reports (CiviReport).[5] The license for the current version is the GNU AGPL 3.
CiviCRM may be deployed alongside Drupal and Joomla! content management systems (CMS) and is supported by many hosting[6] and professional services[7] companies. Both the Drupal and Joomla! professional associations use CiviCRM.
CiviCRM is used by many large NGOs including Amnesty International,[8][9] Creative Commons,[10] the Free Software Foundation,[11] and the Wikimedia Foundation[12] for their fundraising. There are also cases of very large record sets being used with one company claiming to have set up CiviCRM with a set of over 3 million constituents.[13] CiviCRM is also used by Kabissa to provide CRM capabilities to over 1,500 organizations, mostly in Africa.[14]
See also
- AtollonLagoonCRM
- SugarCRM
- epesiBIM
- SplendidCRM
- Comparison of CRM systems
- List of applications with iCalendar support
Notes
- ^ 3.2.3 Release
- ^ Here comes CiviCRM 3.3 alpha
- ^ An assessment of CiviCRM for non-profits
- ^ CiviCRM, Free CRM for Nonprofits
- ^ a b About CiviCRM, official site, accessed July 22, 2010.
- ^ Hosting provider information
- ^ CiviCRM professional service providers
- ^ Amnesty International's Project Impact
- ^ CiviCRM Amnesty International Case Study
- ^ Transcript of Creative Commons CTO talk on using CiviCRM
- ^ Free Software Foundation: Time for nonprofits to leave proprietary fundraising software systems behind
- ^ Wikimedia & FourKitchens support CiviCRM development Wikimedia blog, June 10th, 2009
- ^ CiviCRM Solutions
- ^ PBS MediaShift: Africa's Social Media Conundrum
Further reading
- Various authors: CiviCRM manual. Free book (GPL) first released by FLOSS Manuals in May 2009, with a second edition covering CiviCRM 3.2 released in May 2010. Covers both CiviCRM's core functionality for contacts (individuals, households, and organizations), relationships, and activities, as well as its four main modules: CiviContribute, CiviEvent, CiviMail, and CiviMember.