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CallFire

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CallFire, Inc.

CallFire Inc. is a cloud telephony services provider (SaaS) headquartered in Santa Monica, California, known locally as Silicon Beach. CallFire designs, develops, and offers web-based VoIP products and services. The company offers and markets its products as a business-to-businesses (B2B) service for small and medium sized-businesses (SMBs) and bills customers based on usage.

As of 2012, CallFire had over 50,000 clients[1] and billed over 185 million minutes.[2] CallFire hosts a significant amount of data as well – 1.4 billion calls and text messages, over 6 million campaigns, 80 million sound files, 14 TB in storage (Network File Storage).[3]

History

The company was incorporated in 2004 by Dinesh Ravishanker, Vijesh Mehta, and Komnieve Singh.[4] Additions of Punit Shah, TJ Thinakaran, Dan Retzlaff, James Nguyen, Shane Neman, and Ronald Burr during the initial years have played an integral part in the company’s development.

Burr, a co-founder and former CEO of NetZero, was hired in spring 2012 in a move designed to raise CallFire’s profile in the telecom sector as a leader in cloud telephony[5]

Initial Success and Awards

In 2010, CallFire was ranked no. 285 on Inc. Magazine’s 29th annual List of America’s Fastest Growing Private Companies[6] According to Inc. CallFire posted a 1,070% 3-year growth in Revenue from 2006 to 2009.[7] In 2012, CallFire was nominated for the 2012 Small Business Influencer Award by smallbiztrends.com.[8]

In 2012, CallFire posted a record annual growth of 58%. CallFire’s record annual growth is attributed to to “the growth in calls and use of its service in U.S. elections as well as Hurricane Sandy”[9] CallFire has grown organically since its inception and was ranked #15 within the Telecommunications industry in the Los Angeles metropolitan region.[10]

CallFire and Politics

Political campaigns have started to leverage the cloud telephony industry. Some 1,700 local and state candidate and issue-oriented political campaigns have used the CallFire platform since the company's inception[11] The various campaigns have conducted voter identification and persuasion, grassroots fundraising, rally crowd building, volunteer recruitment, get out the vote (GOTV), and other activities.[12]

CallFire and Emergency Notifications

CallFire’s services were used by municipal officials, a local chapter of a New York volunteer ambulance company, private businesses, and insurance agents to send more than 2.5 million messages about electrical outages, storm shelter locations and other urgent information along the path of Hurricane Sandy.[13]

Competitors

Twilio
Five9
IfByPhone

References