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WebWatcher

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WebWatcher
Developer(s)Awareness Technologies
Stable release
8.2.19.1117 (PC)[1]

2.0.12.111 (MAC)[2] 2.1 (Android)

Operating system
TypeComputer monitoring
LicenseProprietary commercial software
Websitewww.webwatcher.com

WebWatcher is a proprietary licensed SaaS computer and user activity monitoring software developed by Awareness Technologies.[3] WebWatcher's features include email & Instant Message monitoring, keystroke logging, web content filtering and monitoring, and screenshot monitoring.[4]

History

WebWatcher was developed in 2002 initially for uses of counter-terrorism for Windows PCs.[5] The software is now used by parents to monitor their children's online activities.[6] In 2010, a version of the software was released for BlackBerry and Android devices. In 2012, WebWatcher for Mac was released.

Features

WebWatcher utilizes a client-server architecture which monitors and records user activity on the client machine. After data is recorded, it is then encrypted and transmitted through a secure SSL connection to a remote server. The user can then login to a website portal to view this recorded data.[7] This process allows a customer to view the recorded data remotely.

WebWatcher for PC WebWatcher for Mac WebWatcher for Android WebWatcher for BlackBerry
Websites Visited X X X
Website Searches X X X
Block Websites X X
Emails Sent & Received X X X
Instant Messages Sent & Received X X
Screenshot Monitoring X X
SMS Text Messages X X
Call History X X
Photos Taken X X
Device Geolocation X X X X

Reception and Criticism

WebWatcher received the PC Magazine editors’ choice award in a 2011 review of Parental Control & Monitoring software. In the article, WebWatcher was referred to as "Heavy-handed" saying: "if you find it necessary to track a child who's engaging in risky activities, WebWatcher will record every detail and even send you instant notification when it encounters certain words."[3] Also, About.com readers named WebWatcher as the “Best Internet Safety Tool” as part of its 2011 Readers’ Choice Awards.[8]

Critics have noted that since the software runs stealth on a device, there is an opportunity for the software to be installed illegally. To mitigate this issue, WebWatcher requires administrator credentials to be installed on a device.[9]

References

  1. ^ "WebWatcher Downloads". Retrieved 1 May 2014.
  2. ^ "CNET WebWatcher for Mac". Retrieved 1 May 2014.
  3. ^ a b Rubenking, Neil. "WebWatcher Review & Rating". pcmag.com. Retrieved April 19, 2014.
  4. ^ Norbury, Keith. "The case against Big Brother at work". theglobeandmail.com. Retrieved April 19, 2014.
  5. ^ Cohan, Peter. "Awareness Technologies Spies on Workers, Teens". Forbes.com. Retrieved 19 April 2014.
  6. ^ "4 services for monitoring your kid's online activities". dailynews.com. Retrieved May 1, 2014.
  7. ^ "webwatcher.com". Retrieved 2 May 2014.
  8. ^ "WebWatcher Named 'Best Internet Safety Tool' by About.com Readers". Retrieved April 19, 2014.
  9. ^ Rogers, Kate. "NSA-Style Surveillance for Parents Looking to Monitor their Kids". Retrieved May 02, 2014. {{cite web}}: Check date values in: |accessdate= (help)