Draft:Wildix

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Wildix
Company typePrivate
IndustrySoftware Development
Telecommunications
FoundedApril 1, 2005; 19 years ago (2005-04-01)
FounderSteve Osler, Dimitri Osler
Area served
Worldwide
Key people
Steve Osler (Founder and CEO), Dimitri Osler (Founder and CTO
ProductsWildix Blue Ecosystem
Brandsx-hoppers, x-bees
Number of employees
300 (2023)
Websitewildix.com

Wildix is a software development company that focuses on unified communications, which includes phone calls, video conferencing, live chat, web linking and integrations.

History

Steve and Dimitri Osler founded Wildix in 2005 in Italy, shortly after Dimitri graduated from the University of Trento with a degree in information technology. Dimitri had studied the Asterisk phone system during his time there but realised there were heavy limitations to the current batch of technologies available.[1] In 2006, Wildix signed a deal committing to providing Sangoma cards to deliver PTSN access.[2]

In 2013, Wildix became the first company to fully integrate WebRTC into a unified communications platform[3] and demonstrated the solution at the 2013 WebRTC Conference & Expo in Santa Chiara in California.

By 2017, Wildix had expanded its operations across Europe and North America, with offices in the UK[4], the United States, France, Germany, Estonia and Ukraine.[5] It also has an office in Switzerland.

In 2021, Wildix was positioned in the Gartner Magic Quadrant for unified communications as a service for the first time, along with other UCaaS brands such as Microsoft, Cisco Webex and Zoom.[6]. It has also appeared in the 2022 and 2023 Gartner Magic Quadrants for UCaaS.[7]

In December 2023, equity company Livonia Partners, based in Tallinn, Estonia, announced it had made a strategic investment in Wildix.[8]

Wildix Products

Wildix primarily focuses on unified communications software and hardware. Its core product is Wildix Collaboration[9], a tool that delivers voice, text and video chat, and it can be integrated with common business software. Accompanying this is Wizywebinar, a webinar solution.

In addition, Wildix produces x-hoppers, a retail tool that enhances communication internally and can be integrated with AI tools for theft detection, spillage and empty shelf alerts, and on-demand coaching.[10][11]

It also has x-bees, a sales-oriented communications tools with out-of-the-box integrations for customer relationship management software such as Salesforce and AI tools such as Gong.[12]

References

  1. ^ "About Wildix". Wildix.
  2. ^ "Wildix, Signate and Core Telecom Innovations Commit to Sangoma Hardware". CNN Money.
  3. ^ "Wildix: Simplifying the Company's Internal & External Communication while Optimizing Productivity". Insight Success.
  4. ^ "Wildix Expands Global Presence to the U.K." Comms Business.
  5. ^ "Wildix Lands Italian Government Contract, Grows in North America". Channel Futures.
  6. ^ "Partners Set to Benefit as Wildix Positioned as Niche Player in Gartner Magic Quadrant for UCaaS". UC Today. December 2, 2021.
  7. ^ "Wildix recognised as a niche player in the 2023 Gartner® Magic Quadrant™ for Unified communications as a service". Technology Reseller. December 13, 2023.
  8. ^ "Livonia Partners announces strategic investment in leading UC&C technology provider Wildix". Livonia Partners. December 2023.
  9. ^ "Collaboration — UC&C platform for business communication". Wildix.
  10. ^ "X-hoppers Leaps Ahead and Wins Frost & Sullivan Award". MSP Today. January 12, 2024.
  11. ^ "x-hoppers debuts revolutionary AI-fueled retail communication solutions at NRF's big show". Wildix. January 17, 2024.
  12. ^ "Your Sales Communications Channel". Wildix.
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