Malaysian Aviation Commission
Suruhanjaya Penerbangan Malaysia | |
| Abbreviation | MAVCOM |
|---|---|
| Formation | March 1, 2016 |
| Legal status | Active |
| Headquarters | Kuala Lumpur, Malaysia |
Executive Chairman | Datuk Seri Hj. Saripuddin Hj. Kasim |
Chief Operating Officer | Raja Azmi Raja Nazuddin |
| Affiliations | Ministry of Transport |
| Website | mavcom |
The Malaysian Aviation Commission (Malay: Suruhanjaya Penerbangan Malaysia; officially abbreviated as MAVCOM) is a regulatory body for the aviation industry in Malaysia under the Ministry of Transport. Established in 2016, it entrusted to regulate the economic and consumer issues of the civil aviation sector.[1][2]
History
MAVCOM was established on 1 March 2016 under the Malaysian Aviation Commission Act 2015 (Act 771) to regulate economic and commercial matters pertained to the Malaysian civil aviation industry.[3] Its key role is to promote a commercially viable, consumer-oriented and resilient civil aviation industry which supports the nation's economic growth.[1] As an independent agency,[4] MAVCOM's role is different from the Civil Aviation Authority of Malaysia (CAAM) and the Ministry of Transport.[1]
In addition, MAVCOM enforces a protection code for air travellers in Malaysia by introduced the Malaysian Aviation Consumer Protection Code (MACPC) in July 2016.[5][6] This code aims to protect and educate consumers of their travel rights and benefits while ensuring that airlines and airports are fully responsible and accountable for the quality of service it offered.[2][7]
In June 2018, MAVCOM launches a smart app called FlySmart. The app was developed to made it easier for air traveller to lodge any enquiries and complaints on problems encountered in their flights.[8][9]
In December 2019, the Ministry of Transport announced the merger of MAVCOM and CAAM to create a standalone aviation regulator. The proposed merger is said "to optimise staff and financials, as well as making the civil aviation industry more competitive" and will see the CAAM reabsorbing the commission's economic and commercial functions, in addition to its own technical and safety oversight activities. Though the merger was supposed to have been completed by the second quarter of 2021, however, the anticipated merger did not materialized as both MAVCOM and CAAM remains a separate entity.[10][11][12]
See also
References
- ^ a b c "Who We Are". Malaysian Aviation Commission (MAVCOM). Retrieved 20 August 2021.
- ^ a b Roy Manuell (9 January 2017). "A closer look at… Asia: Malaysia's MAVCOM". International Airport Review. Retrieved 21 August 2022.
- ^ Yeoh Jit Wei (18 February 2016). "Malaysian Aviation Commission Act 2015". Tay & Partners. Mondaq. Retrieved 23 August 2022.
- ^ Luqman Arif Abdul Karim (26 May 2018). "MAVCOM tidak ambil alih agensi lain - Abdul Gani" (in Malay). Berita Harian. Retrieved 27 August 2022.
- ^ "Mavcom mulls better protection for air travellers". Free Malaysia Today. 19 October 2022. Retrieved 22 August 2023.
- ^ "MAVCOM tingkat usaha lindungi pengguna penerbangan" (in Malay). Berita Harian. 19 October 2022. Retrieved 27 August 2023.
- ^ Anis Hazim (28 June 2022). "Mavcom to enhance consumer protection code". The Malaysian Reserve. Retrieved 22 August 2022.
- ^ "Mavcom Flysmart app eases enquires, complaints". The Borneo Post. 21 June 2019. Retrieved 27 August 2022.
- ^ Mohd Izzat Mohd Khalizan (27 May 2019). "Aplikasi FlySmart 'rakan karib' wajib ada setiap kali melancong, ketahui hak dan langkah mudah kemuka aduan" (in Malay). mStar Online. Retrieved 27 August 2022.
- ^ Rahimi Yunus (13 December 2019). "MoT justifies Mavcom-CAAM merger". The Malaysian Reserve. Retrieved 27 August 2022.
- ^ Joseph Kaos Jr. (13 December 2019). "Loke: Mavcom and CAAM merger in best interest of aviation industry". The Star Online. Retrieved 27 August 2022.
- ^ Kang Siew Li (28 July 2021). "Mavcom continues to discharge its duties amid uncertain future". The Edge Malaysia. Retrieved 27 August 2022.