City ticket office
Appearance
A city ticket office (CTO) is a storefront office for an airline, essentially a travel agency specializing in that particular carrier's flights.
City ticket offices were formerly very common: American Airlines once had 110. But as of 2007, few remain.[1]
The primary users of city ticket offices are business travelers buying premium fares and recent immigrants, who often pay in cash.[1]
Notes
- ^ a b De Lollis, Barbra (April 2, 2007). "Airlines' city ticket offices still popular". USA Today. Retrieved 2018-03-06.