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uBreakiFix

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uBreakiFix is an electronic repair shop founded in 2009, and currently exists in over 500 locations.[1] These stores are primarily located in the United States, though franchises also exist in Canada and the Caribbean Islands.[2][3] They are most commonly known for providing screen replacements.[4]

History

uBreakiFix was established in Orlando, Florida as a single shop.[5][6] It then quickly expanded by offering franchise opportunities.[7][8] Their business model centers around servicing equipment such as smartphones, game consoles, tablets, and computers. In 2016, Google made them the only authorized walk-in repair provider for the Pixel and Pixel XL, providing the company with OEM (original equipment manufacturer) parts for replacements.[9] Industry reports speculated that this choice was made in order for Google to compete with the Apple Genius Bar, which offers in-person iPhone repairs.[10][11][12][13] Samsung formed a similar partnership with uBreakiFix in 2018, naming them as an authorized in-warranty Samsung repair center and providing stores with access to OEM components.[14] The uBreakiFix franchise was listed eighteenth on Entrepreneur’s 2018 Franchise 500 list. [15][16] The company was also mentioned in the Orlando Business Journal as one of 2019’s “Fast 50,” a list of the top 50 fastest growing private companies in Orlando. Growth for this list is measured by marking percentage growth over a two year time frame, and companies must show consistent growth over a three year period.[17][18]

References

  1. ^ "uBreakiFix Hits Major Growth Milestone with 500 Stores Sold". finance.yahoo.com.
  2. ^ Strauss, Karsten. "A Day In The Life Of A Franchisee: Drew Lessaris of uBreakiFix". Forbes.
  3. ^ "Tech repair brand uBreakiFix doubling Canadian presence". BNN Bloomberg Canada.
  4. ^ Adams, Susan. "How A 21-Year-Old Took UBreakiFix From His Bedroom To 262 Stores And A Deal With Google". Forbes.
  5. ^ Alsever, Jennifer. "These Inc. 500 CEOs Prove That Not All Entrepreneurs Work Alone". Inc.
  6. ^ Caravalis, Dean. "Justin Wetherill". Outrageously Remarkable.
  7. ^ "uBreakiFix CEO Justin Wetherill: from UCF College of Business to Successful Tech Entrepreneur". UCF. {{cite web}}: Cite has empty unknown parameter: |1= (help)
  8. ^ "Tech retailer pursues 'broken' opportunity with more stores". Chain Store Age. March 14, 2016.
  9. ^ Trends, Digital. "Google plans to offer walk-in repairs for its new Pixel phone". Business Insider.
  10. ^ "uBreakiFix Becomes Exclusive Walk-In Repair Partner Across US and Canada for Recently Launched Google Pixel Phones". finance.yahoo.com.
  11. ^ Arici, Alexandra (October 24, 2016). "Google and uBreakiFix partner up to offer same-day Pixel repairs in US and Canada".
  12. ^ Wang, Jules (October 21, 2016). "uBreakiFix partners with Google for same-day Pixel screen repairs". PocketNow.
  13. ^ Golightly, Daniel. "uBreakiFix Will Unsurprisingly Provide The Fastest Pixel 3a Fixes". Android Headlines.
  14. ^ Ravenscraft, Eric (September 16, 2019). "How to Make Your Smartphone Last Longer". The New York Times. Retrieved January 16, 2020.
  15. ^ "uBreakiFix CEO Justin Wetherill speaks about his Orlando-based business". Orlando Sentinel.
  16. ^ "2018 Franchise 500 Ranking". Entrepreneur.
  17. ^ "Inc 5000 Profile: uBreakiFix". Inc.
  18. ^ Richardson, Matthew (January 12, 2018). "Orlando's uBreakiFix gets $20M Business Loan".