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FounderAssaf Resnick
Elik Eizenberg
ProductsIT management platform

BigPanda is a technology company headquartered in Palo Alto, California.[1] The company's flagship product is an IT systems management platform that aggregates and correlates IT alerts to create high-level IT incidents.[2][3]


BigPanda was founded in 2012 by chief executive Assaf Resnick and Elik Eizenberg (vice president of research and development) in Mountain View, California.[3][4] The company remained in stealth mode until October 2014.[5][6] BigPanda also announced that it had raised $7 million in venture capital from Mayfield Fund and Sequoia Capital.[7][8] In October 2015, BigPanda raised an additional $16 million in a Series B funding round led by Battery Ventures, which also included both Mayfield and Sequoia. Scott Tobin of Battery Ventures joined BigPanda's board as part of the investment. As of October 2015, BigPanda's customers include PayPal, Wix, Cisco, Caesars Entertainment, and others.[9][10][11] In May 2016 it was announced that an additional $5 million were added to Series B by the new investor Pelion Venture Partners expanding the funding round to a total of $21 Million.[12]

BigPanda has an office in Tel Aviv.[13]


BigPanda's product is software as a service for IT incident management that monitors, analyzes, and correlates machine alerts to create high-level IT incidents.[2][3][5][8] It integrates with monitoring tools, including traditional monitoring systems from Hewlett Packard and IBM along with others like New Relic, AppDynamics, Splunk, Nagios or Zabbix.[2][7][8][14] The platform also integrates with several deployment and configuration management tools like Chef, Ansible, Puppet, and others.[1][5]

It uses clustering algorithms[5] to aggregate data across multiple monitoring systems, normalize them into a single consistent data model, and then compressing multiple alerts into consolidated incidents that are displayed based on their relative importance.[7][14] The software is designed to display only the most important alerts and incidents to specific users based on their preferences using AutoShare rules and outbound sharing channels including Slack, HipChat, JIRA, ServiceNow, email, and SMS.[2][3]


  1. ^ a b Vanian, Jonathan (27 October 2014). "BigPanda takes in $7M to help IT staff spot problems in the data center". Gigaom. Retrieved 9 November 2015.
  2. ^ a b c d Thibodeau, Patrick (28 October 2014). "Startup aims to bring order to performance monitoring". Computerworld. Retrieved 9 November 2015. Italic or bold markup not allowed in: |publisher= (help)
  3. ^ a b c d Rosbrow-Telem, Laura (29 October 2014). "Overwhelmed with IT problems at work? An automatic platform has launched with $7M to solve your woes". Geektime. Retrieved 9 November 2015.
  4. ^ "IT incident management co BigPanda raises $7m". Globes. 29 October 2014. Archived from the original on 5 February 2016. Retrieved 9 November 2015. Cite uses deprecated parameter |deadurl= (help)
  5. ^ a b c d Kerner, Sean Michael (31 October 2014). "Startup BigPanda Emerges to Shed Light on IT Incidents". eWeek. Retrieved 9 November 2015. Italic or bold markup not allowed in: |publisher= (help)
  6. ^ Dayaratna, Arnal (28 October 2014). "BigPanda Emerges From Stealth To Manage Deluge Of IT Alerts And Notifications". Cloud Computing Today. Retrieved 9 November 2015.
  7. ^ a b c Miller, Ron (27 October 2014). "BigPanda Wants To Bring Order To IT Alerts Madness". TechCrunch. Retrieved 9 November 2015.
  8. ^ a b c Barker, Ian (28 October 2014). "BigPanda automates IT incident management". BetaNews. Retrieved 9 November 2015.
  9. ^ Reback, Gedalyah (1 October 2015). "Israeli BigPanda raises $16M to sail the sea of IT alerts". Geektime. Retrieved 9 November 2015.
  10. ^ Guiterrez, Daniel (11 October 2015). "BigPanda Raises $16 Million To Tackle Data Explosion Undermining IT Effectiveness". Inside Big Data. Retrieved 9 November 2015.
  11. ^ "BigPanda Raises $16 Million To Expand Data Science Platform To Tackle Data Explosion in IT". MarketWatch. 1 October 2015. Retrieved 9 November 2015.
  12. ^ "BigPanda Boosts Series B Funding Round to a Total of $21 Million". BusinessWire. 17 May 2016. Retrieved 29 August 2017.
  13. ^ Raynovich, Scott (28 October 2014). "Big Panda Gets $7M, Aims to Automate IT Incidents". SDX Central. Retrieved 9 November 2015.
  14. ^ a b Milne, Aaron (20 November 2014). "BigPanda cuts the chatter". WeBreakTech. Retrieved 9 November 2015.

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