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Type Private
Headquarters Los Angeles, California, United States
Area served Worldwide
Founder(s) Jason Kiesel
Employees 18
Available in English
Native client(s) on iOS, Android, BlackBerry, Windows, Windows Phone

CitySourced is an enterprise civic engagement platform. CitySourced provides a mobile app in order for citizens to identify and report non-emergency civic issues, such as public works, quality of life, and environmental issues. It also incorporates a Civic Crowdfunding Platform for organizations to raise funds for civic projects. The service is part of the e-Government or gov 2.0 movement, which aims to connect government and citizens through the use of technology.

The application is compatible with any iOS devices, including iPhone and iPad, Android devices, Blackberry devices, Windows Phone devices, and Windows computers.


In 2006, Jason Kiesel formed, a non-partisan political social network that allows its members to write letters to their publicly elected officials. In the summer of 2009, the group created the original CitySourced mobile application. Then in September 2009, the CitySourced product official launched at the 2009 TechCrunch50.[1] During the Q&A process, Kevin Rose stated of the application:

"I’d like a stream for my neighborhood of things that need to take action on."[2]

In March 2013, the company launched ZenFunder, a Civic Crowdfunding Platform for municipal governments and schools systems to raise additional funds for specific projects. ZenFunder provides a "free version" that charges 7% plus 3% payment processing from contributions, and a "premium version" that charges 5% plus 3% payment processing along with an annual fee.[3]

As of 2014, the application covers 40+ million users and has been deployed and contracted directly with governments in 7 countries, including United States, Canada, Australia, Panama, United Kingdom, United Arab Emirates, and Bermuda.


A user captures either a photo, video, or audio of public works problem. The user then uploads the media and, along with location information pulled directly from the device, submits a report. Reports may be classified as based on the type of report submitted. The list of active report types is customized to meet the needs of the local municipality. The required follow up action is typically based on the report type. Once a report is submitted, feedback is provided to the user based on the action taken by municipality.

Custom App[edit]

Participating cities may choose to create a custom branded application, which is built on top of the CitySourced framework. The city chooses the user interface images, the report types available, and the proper routing of work flow.


CitySourced has created an API to allow municipalities the opportunity to pull submitted reports directly into a CRM management system or an assets management system. This option allows the team responsible for responding to new reports to completely bypass CitySourced's console.


  • At TechCrunch50, CitySourced was named of as one of three runners-up, also known as a TechCrunch Finalists[4]


  1. ^ McCarthy, Caroline (Sep 15, 2009). "Citizen complaint app finally fires up TechCrunch50". CNET. Retrieved Oct 10, 2011. 
  2. ^ Rao, Leena. "TC50 CitySourced Lets You Report Pot Holes And Graffiti On The Go". September 15, 2009. TechCrunch. Retrieved October 10, 2011. 
  3. ^ CitySourced website: ZenFunder
  4. ^ "TechCrunch50 Winners". TechCrunch. Sep 15, 2011. Retrieved Oct 10, 2011. 

External links[edit]