Dedicated hosting service

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A dedicated hosting service, dedicated server, or managed hosting service is a type of Internet hosting in which the client leases an entire server not shared with anyone else. This is more flexible than shared hosting, as organizations have full control over the server(s), including choice of operating system, hardware, etc. There is also another level of dedicated or managed hosting commonly referred to as complex managed hosting. Complex Managed Hosting applies to both physical dedicated servers, Hybrid server and virtual servers, with many companies choosing a hybrid (combination of physical and virtual) hosting solution. There are many similarities between standard and complex managed hosting but the key difference is the level of administrative and engineering support that the customer pays for – owing to both the increased size and complexity of the infrastructure deployment. The provider steps in to take over most of the management, including security, memory, storage and IT support. The service is primarily proactive in nature. Server administration can usually be provided by the hosting company as an add-on service. In some cases a dedicated server can offer less overhead and a larger return on investment. Dedicated servers are most often housed in data centers, similar to colocation facilities, providing redundant power sources and HVAC systems. In contrast to colocation, the server hardware is owned by the provider and in some cases they will provide support for operating systems or applications.

Using a dedicated hosting service offers the benefits of high performance, security, email stability, and control. Due to the relatively high price of dedicated hosting, it is mostly used by websites that receive a large volume of traffic.

Operating system support

Availability, price and employee familiarity often determines which operating systems are offered on dedicated servers. Variations of Linux and Unix (open source operating systems) are often included at no charge to the customer. Commercial operating systems include Microsoft Windows Server, provided through a special program called Microsoft SPLA. Red Hat Enterprise is a commercial version of Linux offered to hosting providers on a monthly fee basis. The monthly fee provides OS updates through the Red Hat Network using an application called yum. Other operating systems are available from the open source community at no charge. These include CentOS, Fedora Core, Debian, and many other Linux distributions or BSD systems FreeBSD, NetBSD, OpenBSD.

Support for any of these operating systems typically depends on the level of management offered with a particular dedicated server plan. Operating system support may include updates to the core system in order to acquire the latest security fixes, patches, and system-wide vulnerability resolutions. Updates to core operating systems include kernel upgrades, service packs, application updates, and security patches that keep server secure and safe. Operating system updates and support relieves the burden of server management from the dedicated server owner.

Bandwidth and connectivity

Bandwidth refers to the data transfer rate or the amount of data that can be carried from one point to another in a given time period (usually a second) and is often represented in bits (of data) per second (bit/s). For example, visitors to your server, web site, or applications utilize bandwidth *Third – Total Transfer (measured in bytes transferred)

95th percentile method

Line speed, billed on the 95th percentile, refers to the speed in which data flows from the server or device, measured every 5 minutes for the month, and dropping the top 5% of measurements that are highest, and basing the usage for the month on the next-highest measurement. This is similar to a median measurement, which can be thought of as a 50th percentile measurement (with 50% of measurements above, and 50% of measurements below), whereas this sets the cutoff at 95th percentile, with 5% of measurements above the value, and 95% of measurements below the value. This is also known as Burstable billing. Line speed is measured in bits per second (or kilobits per second, megabits per second or gigabits per second).

Unmetered method

The second bandwidth measurement is unmetered service where providers cap or control the “top line” speed for a server. Top line speed in unmetered bandwidth is the total Mbit/s allocated to the server and configured on the switch level. For example, if you purchase 10 Mbit/s unmetered bandwidth, the top line speed would be 10 Mbit/s. 10 Mbit/s would result in the provider controlling the speed transfers take place while providing the ability for the dedicated server owner to not be charged with bandwidth overages. Unmetered bandwidth services usually incur an additional charge.

Total transfer method

Some providers will calculate the Total Transfer, which is the measurement of actual data leaving and arriving, measured in bytes. Although it is typically the sum of all traffic into and out of the server, some providers measure only outbound traffic (traffic from the server to the internet).

Bandwidth pooling

This is a key mechanism for hosting buyers to determine which provider is offering the right pricing mechanism of bandwidth pricing. Most Dedicated Hosting providers bundle bandwidth pricing along with the monthly charge for the dedicated server. Let us illustrate this with the help of an example. An average $100 server from any of the common dedicated bandwidth providers would carry 2 TB of bandwidth. Suppose you purchased 10 servers then you would have the ability to consume 2 TB of bandwidth per server. However, let us assume that given your application architecture only 2 of these 10 servers are really web facing while the rest are used for storage, search, database or other internal functions then the provider that allows bandwidth pooling would let you consume overall 20 TB of bandwidth as incoming or outbound or both depending on their policy. The provider that does not offer bandwidth pooling would just let you use 4 TB of bandwidth, and the rest of the 16 TB of bandwidth would be practically unusable. This fact is commonly known by all hosting providers, and allows hosting providers to cut costs by offering an amount of bandwidth that frequently will not be used. This is known as overselling, and allows high bandwidth customers to use more than what a host might otherwise offer, because they know that this will be balanced out by those customers who use less than the maximum allowed.

One of the reasons for choosing to outsource dedicated servers is the availability of high powered networks from multiple providers. As dedicated server providers utilize massive amounts of bandwidth, they are able to secure lower volume based pricing to include a multi-provider blend of bandwidth. To achieve the same type of network without a multi-provider blend of bandwidth, a large investment in core routers, long term contracts, and expensive monthly bills would need to be in place. The expenses needed to develop a network without a multi-provider blend of bandwidth does not make sense economically for hosting providers.

Many dedicated server providers include a service level agreement based on network up-time. Some dedicated server hosting providers offer a 100% up-time guarantee on their network. By securing multiple vendors for connectivity and using redundant hardware, providers are able to guarantee higher up-times; usually between 99-100% up-time if they are a higher quality provider. One aspect of higher quality providers is they are most likely to be multi-homed across multiple quality up-link providers, which in turn, provides significant redundancy in the event one goes down in addition to potentially improved routes to destinations.

Bandwidth consumption over the last several years has shifted from a per megabit usage model to a per gigabyte usage model. Bandwidth was traditionally measured in line speed access that included the ability to purchase needed megabits at a given monthly cost. As the shared hosting model developed, the trend towards gigabyte or total bytes transferred, replaced the megabit line speed model so dedicated server providers started offering per gigabyte.

Prominent players in the dedicated server market offer large amounts of bandwidth ranging from 500 gigabytes to 3000 gigabytes using the “overselling” model. It is not uncommon for major players to provide dedicated servers with 1Terabyte (TB) of bandwidth or higher. Usage models based on the byte level measurement usually include a given amount of bandwidth with each server and a price per gigabyte after a certain threshold has been reached. Expect to pay additional fees for bandwidth overage usage. For example, if a dedicated server has been given 3000 gigabytes of bandwidth per month and the customer uses 5000 gigabytes of bandwidth within the billing period, the additional 2000 gigabytes of bandwidth will be invoiced as bandwidth overage. Each provider has a different model for billing. No industry standards have been set yet.

Management

Main article: Managed dedicated server

Dedicated hosting services primarily differ from managed hosting services in that managed hosting services usually offer more support and other services. As such, managed hosting is targeted towards clients with less technical knowledge, whereas dedicated hosting services, or unmanaged hosting services, are suitable for web development and system administrator professionals.

To date, no industry standards have been set to clearly define the management role of dedicated server providers. What this means is that each provider will use industry standard terms, but each provider will define them differently. For some dedicated server providers, fully managed is defined as having a web based control panel while other providers define it as having dedicated system engineers readily available to handle all server and network related functions of the dedicated server provider.

Server management can include some or all of the following:

• Operating system updates
• Application updates
• Server monitoring
• SNMP hardware monitoring
• Application monitoring
• Application management
• Technical support

• Firewall services
• Anti-spam software
• Antivirus updates
• Security audits
• DDoS protection and mitigation
• Intrusion detection
• Backups and restoration

• Disaster recovery
• DNS hosting service
• Load balancing
• Database administration
• Performance tuning
• Software installation and configuration
• User management
• Programming consultation

Dedicated hosting server providers define their level of management based on the services they provide. In comparison, fully managed could equal self managed from provider to provider.

Administrative maintenance of the operating system, often including upgrades, security patches, and sometimes even daemon updates are included. Differing levels of management may include adding users, domains, daemon configuration, or even custom programming.

Dedicated server hosting providers may provide the following types of server managed support:

• Fully managed – Includes monitoring, software updates, reboots, security patches and operating system upgrades. Customers are completely hands-off.
• Managed – Includes medium level of management, monitoring, updates, and a limited amount of support. Customers may perform specific tasks.
• Self-managed – Includes regular monitoring and some maintenance. Customers provide most operations and tasks on dedicated server.
• Unmanaged – Little to no involvement from service provider. Customers provide all maintenance, upgrades, patches, and security.

Security

Dedicated hosting server providers utilize extreme security measures to ensure the safety of data stored on their network of servers. Providers will often deploy various software programs for scanning systems and networks for obtrusive invaders, spammers, hackers, and other harmful problems such as Trojans, worms, and crashers (Sending multiple connections). Linux and Windows use different software for security protection.

Software

Providers often bill for dedicated servers on a fixed monthly price to include specific software packages. Over the years, software vendors realized the significant market opportunity to bundle their software with dedicated servers. They have since started introducing pricing models that allow dedicated hosting providers the ability to purchase and resell software based on reduced monthly fees.

Microsoft offers software licenses through a program called the Service Provider License Agreement. The SPLA model provides use of Microsoft products through a monthly user or processor based fee. SPLA software includes the Windows Operating System, Microsoft SQL Server, Microsoft Exchange Server, Microsoft SharePoint and shoutcast hosting, and many other server based products.

Dedicated server providers usually offer the ability to select the software you want installed on a dedicated server. Depending on the overall usage of the server, this will include your choice of operating system, database, and specific applications. Servers can be customized and tailored specific to the customer’s needs and requirements.

Other software applications available are specialized web hosting specific programs called control panels. Control panel software is an all inclusive set of software applications, server applications, and automation tools that can be installed on a dedicated server. Control panels include integration into web servers, database applications, programming languages, application deployment, server administration tasks, and include the ability to automate tasks via a web based front end.

Most dedicated servers are packaged with a control panel. Control panels are often confused with management tools, but these control panels are actually web based automation tools created to help automate the process of web site creation and server management. Control panels should not be confused with a full server management solution by a dedicated hosting providers.

Limitations

Many providers do not allow IRC (bots, clients or daemons). This is due to rogue IRC users triggering DDoS attacks against the provider, which may overwhelm their networks, lowering service quality for all customers.

• Adult content is disallowed by many providers as it may either be of questionable legality or consume large amounts of bandwidth.
• Copyright violations – Hosting copyrighted material of which an individual does not own the copyright to is against the terms of service of most hosting companies.

See also

• Data center
• Hosting environment
• Virtual private server