Direct service organisation

From Wikipedia, the free encyclopedia

A direct service organisation or direct labour organisation (DSO or DLO) is a business unit of a United Kingdom local authority or housing association[citation needed] which undertakes work specified by the Local Government Act 1988[1] and Local Government, Planning and Land Act 1980[2] and/or other work, including construction and maintenance.[1][3] Its workers are directly employed by the authority.[1]


Compulsory competitive tendering and deregulation were encouraged in the early 1980s,[4] leading to the formal establishment of the DSO (and its forerunner, the DLO).[5]