View source for EVA Air

{{Short description|Airline of Taiwan}}
{{distinguish|Ewa Air|EVAS Air|Evergreen International Airlines}}
{{Use dmy dates|date=October 2020}}
{{Infobox airline
| airline = EVA Air <br />{{nobold|{{lang|zh-hant|長榮航空}}}}
| logo = EVA Air logo.svg
| alt = EVA Air logo
| IATA = BR
| ICAO = EVA
| callsign = EVA
| parent = [[Evergreen Group]]
| founded = {{start date and age|1989|03|08|df=yes}}
| commenced = {{start date and age|1991|07|01|df=yes}}
| traded_as = {{TSE|2618}}
| hubs = {{nowrap|[[Taoyuan International Airport|Taipei–Taoyuan]]}}
| focus_cities = {{ubl|
  | {{nowrap|[[Suvarnabhumi Airport|Bangkok–Suvarnabhumi]]}}
  | {{nowrap|[[Kaohsiung International Airport|Kaohsiung]]}}
  | {{nowrap|[[Songshan Airport|Taipei–Songshan]]}}}}
| frequent_flyer = Infinity MileageLands
| alliance = [[Star Alliance]]<ref name="ausbt">{{Cite news|title=EVA Airways to join Star Alliance this week|website=Australian Business Traveller|date=27 March 2012|url=http://www.ausbt.com.au/eva-airways-to-join-star-alliance-this-week}}</ref><ref>{{cite web|title=EVA Air to join Star Alliance in June|url=http://focustaiwan.tw/news/aeco/201304200023.aspx|website=Focus Taiwan|publisher=Central News Agency|date=20 April 2013|access-date=24 April 2013}}</ref>
| subsidiaries = [[UNI Air]]
| fleet_size = 84<ref name="2022annualreport"/>
| destinations = [[List of EVA Air destinations|58]]<ref>{{cite web|url=https://www.ch-aviation.com/airlines/BR|title=EVA Air on ch-aviation.com|publisher=ch-aviation.com}}</ref>
| key_people = {{ubl|Lin Bou-Shiu <br />([[Chairperson|Chairman]])<br />Sun Chia-Ming ([[President (corporate title)|President]])}}
| headquarters = 376, Hsin-Nan Rd., Sec. 1, [[Luzhu District, Taoyuan|Luzhu]], [[Taoyuan City]], Taiwan
| revenue = {{Currency|127142232 thousand|TWD}}<ref name="2022financialstatement"/>
| operating_income = {{Currency|17028465|TWD}}<ref name="2022financialstatement"/>
| net_income = {{Currency|8146909 thousand|TWD}}<ref name="2022financialstatement"/>
| profit = {{Currency|7091299 thousand|TWD}}<ref name="2022financialstatement"/>
| assets = {{Currency|294048935 thousand|TWD}}<ref name="2022financialstatement"/>
| equity = {{Currency|87936555 thousand|TWD}}<ref name="2022financialstatement"/>
| num_employees = 10,377 (31 December 2022)<ref name="2022financialstatement"/>
| website = {{URL|www.evaair.com}}
| image = 
| aoc = 
}}

{{Infobox Chinese
| first = t
| t = 長榮航空
| s = 长荣航空
| l = Evergreen Airlines
| p = Chángróng Hángkōng
| w = Ch'ang-jung Hang-k'ung
| poj = Tióng-êng Hâng-khong
}}

'''EVA Airways Corporation''' ({{IPAc-en|ˌ|iː|v|iː|ˈ|eɪ|}} {{respell|EE|VEE|AY|}};<ref>{{cite web|title=Mispronounced Airline Names: ANA, Etihad, EVA, ITA, JAL, Qatar, Etc.|url=https://onemileatatime.com/insights/mispronounced-airline-names/|website=One Mile at a Time|date=29 September 2024|access-date=27 October 2024}}</ref> {{zh|first=t|t=長榮航空|p=Chángróng Hángkōng}}) ({{TSE|2618}}) is a Taiwanese international airline headquartered in [[Taoyuan City]]. It is one of the two largest airlines in [[Taiwan]] along with state-owned [[China Airlines]]. The privately owned airline operates passenger and dedicated cargo services to over 40 international destinations in Asia, Australia, Europe & North America. Its network fully consists of international routes, with no domestic routes.<ref name="annual06">{{cite web|url=http://www.evaair.com/NR/rdonlyres/AED6B7BC-6627-43C5-ADB7-FF808991F728/0/annual06e.pdf|title=EVA Air Annual Report 2006|year=2006|publisher=EVA Airways|access-date=7 September 2008|page=14,129|archive-url=https://web.archive.org/web/20081205214919/http://www.evaair.com/NR/rdonlyres/AED6B7BC-6627-43C5-ADB7-FF808991F728/0/annual06e.pdf|archive-date=5 December 2008}}</ref><ref name="EVAprofile">{{cite magazine|last=Thomas|first=Geoffrey|title=EVA Air: The Stealth Airline|magazine=[[Air Transport World]]|date=June 2003|pages=52–54}}</ref> It is rated as a 5-star airline by [[Skytrax]], and is the second largest airline based in Taiwan after China Airlines.<ref name="EVAprofile" /> EVA Air is headquartered at [[Taoyuan International Airport]] in [[Luzhu District, Taoyuan|Luzhu]], [[Taoyuan City]]. The company slogan is "Sharing the World, Flying Together" ({{Zh|t=分享世界，比翼雙飛|labels=no|p=Fēnxiǎng shìjiè, bǐyì shuāngfēi}}).

Since its founding in 1989 as an affiliate of shipping conglomerate [[Evergreen Group]],<ref name="EVApresident">{{cite magazine|last=Ionides|first=Nicholas|title=Evergreen Optimism: EVA Air|magazine=Airline Business|date=May 2002|volume=18|issue=5|pages=76–78}}</ref> EVA Air has expanded to include air cargo, airline [[catering]], [[aircraft ground handling|ground handling]], and aviation engineering services.<ref name="annual06" /> Its cargo arm, [[EVA Air Cargo]], links with the [[Evergreen Marine|Evergreen]] worldwide shipping network on sea and land.<ref name="EVAprofile" /> Its domestic and regional subsidiary, [[Uni Air|UNI Air]], operates a medium and short-haul network to destinations within the island of Taiwan, [[Macau]] as well as [[mainland China]] with its main hub in [[Kaohsiung]], [[Taiwan]].<ref name="EVAprofile" /> 

EVA Air operates a mixed fleet of [[Airbus]] and [[Boeing]] aircraft, with [[Airbus A330]], [[Airbus A321]], [[Boeing 777]], [[Boeing 787 Dreamliner|Boeing 787]], and [[ATR 72]] (operated by [[Uni Air|UNI Air]]) airliners primarily used on passenger routes, along with Boeing 777 freighter aircraft used on cargo routes.<ref name="EVAprofile" /> The airline was the first carrier to introduce the [[Premium Economy]] class (previously called ''Elite Class'' by EVA Air), which it debuted in 1991.<ref name="EVAprofile" />

==History==
===Launch===
[[File:EVA Air Boeing 767-300ER Stegmeier.jpg|thumb|EVA Air began commercial services in 1991 with the Boeing 767-300ER.|alt=Aircraft in flight. Side view of twin-engine jet with extended landing gear and flaps.]]

In September 1988, during the 20th anniversary celebration of [[Evergreen Marine|Evergreen Marine Corporation]]'s founding, company chairman [[Chang Yung-fa]] announced his company's intentions to establish Taiwan's first [[Privately held company|private]] international airline.<ref name="EVAprofile" /> The opportunity to create a major Taiwanese airline had just arisen following a decision by the [[Government of the Republic of China|Taiwanese government]] to [[Liberalisation|liberalise]] the country's air transportation system.<ref name="EVAprofile" /><ref name="EVApresident" /> At this time, the government still required global experience and [[financial capital]] requirements for any company seeking permission to initiate [[Airline#International|international airline]] service from Taiwan.<ref name="lloyds">{{cite magazine|magazine=[[Lloyd's List]]|title=Evergreen: Evergreen Ambitions Reach for the Skies|date=August 1994|pages=24–26}}</ref>

Upon receipt of regulatory approval, EVA Airways Corporation was formally established in March 1989.<ref name="lloyds" /> The airline was originally to be called Evergreen Airways,<ref name="nytimes">{{cite web|url=https://query.nytimes.com/gst/fullpage.html?res=950DE7DA163CF934A35753C1A96F948260|title=Boeing and McDonnell Get Taiwan Jet Order|date=7 October 1989|website=[[The New York Times]]|last=Lev|first=Michael|access-date=18 May 2008}}</ref> however this was deemed too similar to the unrelated [[Evergreen International Airlines|Evergreen International]] cargo airline.<ref name="EVAhistory">{{cite web|url=http://www.fundinguniverse.com/company-histories/eva-airways-corporation-history/|title=EVA Airways Corporation History|website=FundingUniverse|access-date=18 May 2008}}</ref> In October 1989, the newly formed EVA Airways Corporation placed a [[US$]]3.6 billion order for 26 aircraft from Boeing and McDonnell Douglas, including Boeing 747-400 and MD-11 airliners.<ref name="nytimes" />

Operations began on 1 July 1991 with a small fleet of [[Boeing 767|Boeing 767-300ER]] aircraft featuring [[business class|business]] and [[economy class]] seating.<ref name="EVAhistory" /><ref name="janesguide">Edwards, Graham, and Endres, Gunter. ''Jane's Airline Recognition Guide.'' Smithsonian Collins, 1996, p. 180. {{ISBN|0-06-113729-4}}</ref> Initial destinations from Taipei were [[Don Mueang International Airport|Bangkok]], [[Gimpo International Airport|Seoul]], [[Soekarno-Hatta International Airport|Jakarta]], [[Singapore Changi Airport|Singapore]], and [[Sultan Abdul Aziz Shah Airport|Kuala Lumpur]].<ref name="EVAhistory" /> These 767s were initially painted slightly different to the standard livery adopted in 1992.<ref name=":0">{{Cite web |title=B-16688 {{!}} Boeing 767-3S1(ER) {{!}} Eva Air {{!}} CHH |url=https://www.jetphotos.com/photo/8853674 |access-date=2023-01-07 |website=JetPhotos |language=en}}</ref><ref name=":1">[https://www.korn-pr.at/wp-content/uploads/2021/11/EVA-AIR-erste-Flugzeuge.jpg EVA Air Boeing 767-300ERs in their initial paint scheme on delivery]</ref> By the end of the year, the EVA Air network had expanded to include additional cities in East Asia and its first European destination, [[Vienna International Airport|Vienna]].<ref name="EVAhistory" /> First year revenues reached US$40 million.<ref name="EVAhistory" />

===Expansion in the 1990s===
In 1992, EVA Air received the first of its Boeing 747-400 aircraft on order, and launched its premium economy class, "[[#Cabin classes|Economy Deluxe]]", on its 747 [[Pacific Ocean|transpacific]] flights to [[Los Angeles International Airport|Los Angeles]], beginning in December of that year.<ref name="EVAprofile" /><ref name="EVAhistory" /> EVA Air's premium economy cabin was the first in the world<ref>{{cite web |url=https://runwaygirlnetwork.com/2018/01/04/seeking-premium-economys-launch-airline-unearths-historical-quirks/ |title=Seeking premium economy's launch airline unearths historical quirks |website=runwaygirlnetwork.com |date= 5 January 2018|access-date=28 January 2018}}</ref><ref name="EVAhistory" /><ref>EVA History says one of the first, Virgin Atlantic released a press release first but cannot document that it was a few months earlier than EVA</ref> featured a wider 2-4-2 abreast configuration,<ref name="EVAprofile" /> legrests, individual [[In-flight entertainment|seatback video]], and enhanced meal services. EVA Air's Economy Deluxe cabin (later renamed "[[#Cabin classes|Evergreen Deluxe]]" and "[[#Cabin classes|Elite Class]]") proved popular with the traveling public.<ref name="EVAprofile" /><ref name="taiwanjournal">{{cite web|url= http://taiwanjournal.nat.gov.tw/site/Tj/ct.asp?xItem=14356&CtNode=118|title=Sky rivals vie in hot market for air travel|date=12 July 1996|website=Taiwan Journal|access-date=18 May 2008}}{{dead link|date=September 2017 |bot=InternetArchiveBot |fix-attempted=yes }}</ref> For international services, EVA Air's 747s were configured with 104 premium economy seats as part of a 370-seat, four-class cabin, in addition to first, business and economy classes.<ref name="EVAhistory" /> In 1993, EVA Air added flights to [[Seattle-Tacoma International Airport|Seattle]], [[Newark Liberty International Airport|New York]], Bangkok and Vienna with the Boeing 747-400.<ref name="EVAprofile" />

[[File:EVA Air Boeing 747-400 KvW.jpg|thumb|An EVA Air Boeing 747-400 in the airline's first standard livery (1992–2001)|alt=Aircraft in flight. Side view of quad-engine jet with extended landing gear and flaps.]]

By 1994, EVA Air was providing regular service to 22 destinations worldwide, and carrying over 3 million passengers annually.<ref name="EVAhistory" /> In 1995, the airline posted its first [[Profit (accounting)|profit]] on revenues of [[US$]]1.05 billion, one year ahead of schedule.<ref name="EVAprofile" /><ref name="EVApresident" /><ref name="EVAhistory" /> Internationally, EVA Air's rapid expansion and increased passenger volume was boosted by its safety record, in contrast to its primary competitor, [[China Airlines]].<ref name="EVAprofile" /><ref name="safety">Sicherheitsbilanz 2006 (Safety record 2006) ''Aero International'', March 2007, p. 93</ref> In addition to receiving IOSA ([[IATA Operational Safety Audit]]) certification,<ref>{{cite web|url=http://www.iata.org/whatwedo/safety/audit/iosa/Pages/operator.aspx?c=EVA|title=IOSA Registry: EVA Airways Corporation|year=2010|publisher=[[International Air Transport Association]]|access-date=12 July 2010|archive-date=24 May 2013|archive-url=https://web.archive.org/web/20130524062929/http://www.iata.org/whatwedo/safety/audit/iosa/Pages/operator.aspx?c=EVA|url-status=dead}}</ref> EVA Air in 1997 achieved simultaneous official [[ISO 9000|ISO 9002]] certification in the areas of Passenger, Cargo, and Maintenance Services.<ref>{{cite web|url=https://www.evaair.com/en-global/about-eva-air/news/news-releases/2021-01-19-jacdec-evaair-20.html |title=European Airline Industry Magazine Gives EVA Air High Safety Ranking|date=14 March 2006|website=Asia Pacific News|access-date=7 September 2008}}</ref>

Dedicated EVA Air Cargo operations began in April 1995, with the first weekly [[McDonnell Douglas MD-11]] freighter flights to [[Taiwan Taoyuan International Airport|Taipei]], Singapore, [[Bayan Lepas International Airport|Penang]], [[San Francisco International Airport|San Francisco]], New York, and Los Angeles.<ref name="EVAprofile" /> EVA Air Cargo's fleet was expanded to five freighters by the end of the year.<ref name="EVAprofile" /> Previously, EVA Air Cargo operations mainly relied on passenger aircraft cargo space.

In the mid-1990s, EVA Air expanded into the domestic Taiwan market by acquiring shares in [[Makung International Airlines]], followed by [[Great China Airlines]] and [[Taiwan Airways]]. On 1 July 1998, all three carriers, as well as EVA's existing domestic operations, merged under the UNI Air title.<ref name="EVAprofile" /> UNI Air became EVA Air's domestic intra-Taiwanese subsidiary, operating short haul flights out of its base in [[Kaohsiung International Airport|Kaohsiung]],<ref name="EVAprofile" /> Taiwan's southern port and second-largest city.

===Maturation in the early 2000s===
In 2000, EVA Air embarked on its first major long-haul fleet renewal. The airline became one of the launch customers for the Boeing 777-300ER, ordering four aircraft plus eight options.<ref name="EVAprofile" /> At the same time, the airline placed three orders for the [[Boeing 777|Boeing 777-200LR]]. In January 2001, EVA Air ordered its first Airbus aircraft, the [[Airbus A330|A330-200]]. The Boeing 777 aircraft were intended for United States and European services, while the Airbus A330 aircraft were intended for regional Asian routes.<ref name="EVAprofile" />

[[File:B-16727@PEK (20190828182039).jpg|thumb|EVA Air's long-haul flagship, the Boeing 777-300ER, landing at [[Beijing Capital International Airport]] from [[Taoyuan Airport|Taipei]]. EVA Air started offering regular cross-strait flights on routes such as this in 2008.]]

In 2001, EVA Air began listing [[stock|public stock]] offerings on the [[Taiwan Stock Exchange]].<ref name="EVAhistory" /> Initially, one percent of the company's shares was offered [[over-the-counter (finance)|over-the-counter]], with one-quarter held by parent company Evergreen Marine Corporation and EVA Air employees, respectively.<ref name="EVAprofile" /> In 2002, EVA Air underwent internal corporate reforms, with staff reductions and streamlined management.<ref name="EVAprofile" /> This culminated a process which had begun in 1997, when the [[1997 Asian financial crisis|Asian financial crisis]] began affecting profitability.<ref name="EVAprofile" /> The 2002–2003 [[SARS]] contagion also affected passenger traffic for medium-haul flights in [[Southeast Asia]], while long-haul flights to North America, Japan, and Europe were less affected.<ref name="EVAprofile" />

In 2004, EVA Air converted its remaining eight options for Boeing 777-300ERs into firm orders.<ref>{{cite web|url=http://www.highbeam.com/doc/1G1-127540092.html|archive-url=https://web.archive.org/web/20140611141146/http://www.highbeam.com/doc/1G1-127540092.html|url-status=dead|archive-date=11 June 2014|title=EVA Airways Corp.'s aircraft purchase contract|date=June 2004|publisher=Airports International|access-date=3 April 2012}}</ref> The first Boeing 777-300ER entered service as EVA Air's new [[flagship]] aircraft in July 2005. With the arrival of its new Boeing 777s, EVA Air launched a comprehensive revamp of its cabins, introducing lie-flat seats in its new Premium Laurel business class cabin, and upgrading its premium economy product to the new Elite Class cabin.<ref name="EVAclass">EVA to unveil new Boeing 777. ''Travel Weekly'', Issue 1789, 30 November 2005, p 61–61.</ref> The airline's A330s were introduced with two-class Premium Laurel and Economy cabins. In December 2005, EVA Air and its associated divisions had 5,098 employees, and the airline's network spanned 40 passenger destinations worldwide, with additional cargo destinations.<ref name="annual06" />

===Repositioning in the late 2000s===
In 2007, EVA Air announced a nonstop Taipei to New York ([[Newark Liberty International Airport]]) service, to be operated with its new long-range Boeing 777-300ERs.<ref>{{cite news|url=http://www.chinapost.com.tw/business/2007/10/02/124953/Taiwan%27s%2DEVA.htm|title=Taiwan's EVA Air set to go non-stop to New York|date=2 October 2007|newspaper=The China Post|access-date=7 September 2008|archive-url=https://web.archive.org/web/20090126014416/http://www.chinapost.com.tw/business/2007/10/02/124953/Taiwan%27s%2DEVA.htm|archive-date=26 January 2009|url-status=dead}}</ref> At the same time, the airline withdrew passenger service from Taipei to [[Charles de Gaulle Airport|Paris]].<ref>{{cite news|url=http://www.taipeitimes.com/News/biz/archives/2007/09/29/2003380966/print|title=EVA to cease passenger flights to Paris|date=27 September 2007|newspaper=Taipei Times|access-date=7 September 2008|archive-date=2 October 2012|archive-url=https://web.archive.org/web/20121002141635/http://www.taipeitimes.com/News/biz/archives/2007/09/29/2003380966/print|url-status=dead}}</ref> On 31 October 2008, EVA Air announced a resumption of Taipei to Paris service with twice-weekly passenger flights beginning 21 January 2009.<ref>{{cite web|url=http://www.evaair.com/html/b2c/english/eva/News/2008/news200810310002.htm|title=EVA Air to resume Taipei-Paris passenger services|date=31 October 2008|publisher=EVA Airways|access-date=31 October 2008|url-status=dead|archive-url=https://web.archive.org/web/20081221141825/http://www.evaair.com/html/b2c/english/eva/News/2008/news200810310002.htm|archive-date=21 December 2008}}</ref> In 2008, the airline also announced the suspension of services to [[Auckland Airport|Auckland]].<ref>{{cite web|url=http://afp.google.com/article/ALeqM5hv9Ia3Tyf54Wu4gRv1lOkKQO3iSg|title=Taiwan's EVA Air to suspend flights to Auckland|date=10 August 2008|publisher=[[Agence France-Presse]]|access-date=7 September 2008|url-status=dead|archive-url=https://web.archive.org/web/20090126072622/http://afp.google.com/article/ALeqM5hv9Ia3Tyf54Wu4gRv1lOkKQO3iSg|archive-date=26 January 2009}}</ref> The carrier also prepared to increase direct flights to China,<ref name="EVArelief">{{cite web|url=http://www.avbuyer.com.cn/e/2008/28394.html|title=Oil price fall a relief for China Airlines and EVA Air Cargo|year=2008|publisher=Cargonews Asia|last=Knowler |first=Greg|access-date=7 September 2008|archive-url=https://web.archive.org/web/20110722041929/http://www.avbuyer.com.cn/e/2008/28394.html|archive-date=22 July 2011}}</ref> after initiating weekly [[charter]] flights in July 2008 following changes to the [[Three Links]] travel agreements.

For the 2007–2008 period, EVA Air coped with a 34% surge in [[fuel prices]], which contributed to a US$61.2 million 2007 loss.<ref name="worldreport">World Airline Report. ''Air Transport World'', July 2008, p. 70</ref> In August 2008, EVA Air reported a second quarterly loss due to increased fuel costs.<ref>{{cite news|url=https://www.wsj.com/articles/SB121995573123180731?mod=googlenews_wsj
|title=Big Taiwan Airlines Post Record Losses|date=29 August 2008|newspaper=[[The Wall Street Journal]]|last=Pevzner|first=Alex|access-date=18 September 2008}}</ref> In response, the airline implemented cost-saving measures, including flight schedule reductions and fee increases.<ref name="EVArelief" /> In early 2008, EVA Air's business office in [[El Segundo, California]], announced a major staff reduction, with over half the staff advised that they would no longer be employed by May 2008.<ref>{{cite web|url=http://www.costar.com/News/Article.aspx?id=37C68CC487B23D81DB5BB0EE22F0C0D7&ref=1&src=rss|title=Eva Airways Corp – Facility Closures and Layoffs|date=3 April 2008|publisher=CoStar Group|last=Heschmeyer|first=Mark|access-date=7 September 2008|archive-date=14 January 2009|archive-url=https://web.archive.org/web/20090114161449/http://www.costar.com/News/Article.aspx?id=37C68CC487B23D81DB5BB0EE22F0C0D7&ref=1&src=rss|url-status=dead}}</ref> Functions performed by those local staff were shifted to Taiwan by half, such as the reservation center.

EVA Air carried 6.2 million passengers in 2007,<ref name="worldreport" /> and employed 4,800 staff members as of April 2008.<ref name="worldreport" /> The carrier returned to profitability in the first quarter of 2009, with a US$5.9 million net gain.<ref>{{cite web|url= http://atwonline.com/airline-financedata/news/eva-air-returns-black-0309
|title=EVA Air returns to the black|work=Air Transport World|access-date=23 February 2011|date=27 April 2009}}</ref> In August 2010, EVA Air was named one of the top 10 international airlines in ''[[Travel+Leisure]]'''s World's Best Awards.<ref>{{cite web|url=http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aECO&ID=201008040029|title=EVA Air listed among world's top 10 international airlines|website=Focus Taiwan|publisher=Central News Agency|access-date=9 August 2010|last=Shiao-hui |first=Chao|date=4 August 2010}}</ref>

===Further expansion in the early 2010s===
In March 2010, EVA Air began services to [[Toronto Pearson International Airport|Toronto]]. In November 2010, EVA Air began nonstop flights connecting the inner-city [[Taipei Songshan Airport|Taipei Songshan]] and [[Haneda Airport|Tokyo Haneda]] airports.<ref>{{cite web|url=http://www.taipeitimes.com/News/biz/archives/2010/11/02/2003487478|title=Airlines stocks rally on resumption of Taipei-Tokyo flights|work=Taipei Times|access-date=13 November 2010|date=2 November 2010}}</ref> In 2010, Chang Kuo-wei, son of Chang Yung-fa, returned to serve as EVA Air's president, and the carrier recorded increased sales and yearly profits.<ref>{{cite web|url= http://www.chinapost.com.tw/taiwan/china-taiwan-relations/2011/02/24/292340/Airlines-industry.htm|title=Airlines industry set to be stable this year: Eva chief|work=The China Post|access-date=23 February 2011|date=23 February 2011}}</ref> In early 2011, the carrier announced that it had applied for [[airline]] alliance membership with [[Star Alliance]],<ref name="star">{{Cite news|last=Sun|first=Yu-Huay|title=EVA Airways Applies to Join Star Alliance, Central News Says|publisher=Bloomberg L.P.|date=23 February 2011|access-date=23 February 2011|url=https://www.bloomberg.com/news/2011-02-23/eva-airways-applies-to-join-star-alliance-central-news-says.html}}</ref> and later that year clarified that it was in talks to join either [[Oneworld]] or Star Alliance by 2013.<ref name="alliance">{{cite web |url= http://atwonline.com/airline-finance-data/news/eva-airways-join-alliance-2013-1110 |title=EVA Airways to join an alliance by 2013|first=Kurt |last=Hofmann |work=Air Transport World |date=11 November 2011|access-date=7 December 2011}}</ref> In June 2011, the carrier began nonstop flights from Taipei to [[Antonio Won Pat Airport|Guam]],<ref name="guamfleet">{{Cite web|url=http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aALL&ID=201106190005|title=EVA Air plans fleet expansion with Chinese market in mind|work=CNA English News|access-date=27 June 2011|date=19 June 2011}}</ref> and, in October 2011, the carrier announced nonstop service from New York ([[John F. Kennedy International Airport|JFK]]) to Taipei.<ref name="wj">{{cite web|url=http://ny.worldjournal.com/view/full_nyb/17079664/article-%E9%95%B7%E6%A6%AE%E8%88%AA%E7%A9%BA%E6%96%B0%E4%BB%BB%E7%B4%90%E7%B4%84%E7%B8%BD%E4%B8%BB%E4%BB%BB%E7%8E%8B%E5%9F%B9%E5%9F%BA%E8%A8%AA%E4%B8%96%E5%A0%B1-?instance=nybusiness|title=EVA Air's New NY Chief Officer Wang Peiji|work=World Journal|language=zh|date=12 January 2012|access-date=14 January 2012|url-status=dead|archive-url=https://web.archive.org/web/20140508223453/http://ny.worldjournal.com/view/full_nyb/17079664/article-%E9%95%B7%E6%A6%AE%E8%88%AA%E7%A9%BA%E6%96%B0%E4%BB%BB%E7%B4%90%E7%B4%84%E7%B8%BD%E4%B8%BB%E4%BB%BB%E7%8E%8B%E5%9F%B9%E5%9F%BA%E8%A8%AA%E4%B8%96%E5%A0%B1-?instance=nybusiness|archive-date=8 May 2014}}</ref>

[[File:B-16715_(36836968191).jpg|thumb|EVA Air [[Boeing 777|Boeing 777-300ER]] in [[Star Alliance]] livery]]
On 27 March 2012, EVA Air announced that it would join [[Star Alliance]] in 2013.<ref name="ausbt" /> On 24 September 2012, EVA Air signed a partnership with [[Amadeus IT Group]] Altéa suite for its Altéa Revenue Management system. On 18 June 2013, EVA Air became a full member of [[Star Alliance]].

In October 2014, EVA Air announced its intention to expand its North American network by adding new routes to Houston in 2015 and Chicago in 2016, along with expanding 55 flights per week to 63 flights per week to North America.<ref name="Shining Star">{{cite web|title=[>talkbranding] "Shining Star 777" Takes Off: EVA Air Introduces Kikilala-Themed Seventh Hello Kitty Jet|url=https://talkairlines.wordpress.com/2015/06/12/talkbranding-shining-star-777-takes-off-eva-air-introduces-kikilala-themed-seventh-hello-kitty-jet/|website=>talkairlines|date=12 June 2015|access-date=15 June 2015|archive-date=16 June 2015|archive-url=https://web.archive.org/web/20150616202455/https://talkairlines.wordpress.com/2015/06/12/talkbranding-shining-star-777-takes-off-eva-air-introduces-kikilala-themed-seventh-hello-kitty-jet/|url-status=dead}}</ref>

In October 2015, EVA Air announced its intent to purchase up to 24 [[Boeing 787 Dreamliner|Boeing 787]] Dreamliners and two additional 777-300ER (Extended Range) jetliners from Boeing. EVA Airways joined the 787-10 launch customer team.<ref name="eva787">{{cite press release|title=Boeing Statement on EVA Airways' Intent to Purchase up to 26 Widebody Airplanes|url=http://boeing.mediaroom.com/2015-10-15-Boeing-Statement-on-EVA-Airways-Intent-to-Purchase-up-to-26-Widebody-Airplanes/|publisher=Boeing|access-date=15 October 2015}}</ref>

===Recent developments===
[[File:B-17881 (31220633698).jpg|thumb|EVA Air's first [[Boeing 787-9|Boeing 787-9 Dreamliner]] landing at [[Taiwan Taoyuan International Airport]]]]

In November 2015, EVA Air unveiled a new livery on its Boeing 777-300ER.{{citation needed|date=March 2019}}

In January 2016, Evergreen Group chairman Chang Yung-fa died, leaving control of the company to his son by his second marriage, Chang Kuo-Wei. In March 2016, a coup by the three children of Chang Yung-fa's first marriage removed Chang Kuo-Wei as chairman and replaced him with Lin Pang-Shui (Steven Lin).<ref>{{Cite web |url=https://www.cw.com.tw/article/article.action?id=5074650 |script-title=zh:大房法律戰 張國煒變長榮一日總裁？ |date=20 February 2019 |website=CommonWealth Magazine |author=侯俐安 |language=zh-TW}}</ref> Chang Kuo-Wei later established a new airline separate from EVA Air, called [[Starlux Airlines]].<ref>{{cite web |script-title=zh:張國煒親駕星宇首架飛機回台 王子反攻花不到3年！ |url=https://www.cw.com.tw/article/article.action?id=5097420 |website=CommonWealth Magazine |access-date=1 November 2019 |language=zh-TW |date=28 October 2019}}</ref>

In June 2016, EVA Air was one of eleven airlines to be given a [[Skytrax]] 5-star rating.{{citation needed|date=March 2019}}

On 24 August 2017, EVA Air unveiled its third-generation uniform, designed by fashion house [[Shiatzy Chen]]. Those new uniforms were rolled out in November 2017, replacing the second generation uniform that was introduced in 2003.<ref>{{cite web|url=http://focustaiwan.tw/news/aeco/201708240024.aspx|title=EVA Air Launches New uniform |date=24 August 2017 }}</ref>

On 2 October 2018, EVA Air took delivery of its first of four Boeing 787-9 Dreamliners.<ref>{{Cite press release|url=http://boeing.mediaroom.com/2018-10-02-Boeing-Air-Lease-Corp-EVA-Air-Celebrate-Airlines-First-787-9-Dreamliner|title=Boeing, Air Lease Corp., EVA Air Celebrate Airline's First 787-9 Dreamliner|work=MediaRoom|access-date=24 October 2018}}</ref> The airline has orders for 20 787-10s and options for six more. In June 2019, EVA Air took delivery of its first of twenty Boeing 787-10 Dreamliners.

==Corporate affairs and identity==
===Business trends===
The key trends of EVA Air are (as at the financial year ending December 31):<ref>{{Cite web |title=EVA Air - Annual Reports |url=https://www.evaair.com/en-global/about-eva-air/investor-relations/financial-reports/annual-reports/ |access-date=12 August 2024 |website=EVA Air}}</ref>

{| class="wikitable" style="text-align:center; "
|-
!
! [[Revenue|Operating<br>Revenue]]<br>(NT$ billion)
! [[Net profit]]<br>(NT$ billion)
! Number of<br>passengers<br>carried (m)
! [[Passenger load factor|Passenger<br>load factor]]<br>(%)
! Cargo carried<br>(000s tonnes)
! Number of<br>aircraft{{Efn|at year end|name=at year end}} 
! Number of<br>employees{{Efn|name=at year end}} 
! References
|-
| align="left" | 2011
| 102
| 0.20
| -
| 78.0
| 793
| 59
| 5,807
|<ref>{{cite web |year=2016 |title=Eva Air Financial Report 2011 |url=http://www.evaair.com/images/englobal/evaair-2011-annual-report-en_tcm33-1553.pdf |access-date=22 January 2016 |publisher=EVA Airways}}</ref>
|-
| align="left" | 2012
| 107
| 0.50
| 7.5
| 79.3
| 741
| 60
| 6,429
|<ref>{{cite web |year=2016 |title=Eva Air Financial Report 2012 |url=http://www.evaair.com/images/englobal/evaair-2012-annual-report-en_tcm33-17733.pdf |access-date=22 January 2016 |publisher=EVA Airways}}</ref>
|-
| align="left" | 2013
| 110
| 0.74
| 8.0
| 79.6
| 713
| 62
| 7,077
|<ref>{{cite web |year=2016 |title=Eva Air Financial Report 2013 |url=http://www.evaair.com/images/englobal/evaair-2013-annual-report-en_tcm33-25168.pdf |access-date=22 January 2016 |publisher=EVA Airways}}</ref>
|-
| align="left" | 2014
| 116
| <span style="color:red;">−1.3</span>
| 8.9
| 78.1
| 680
| 67
| 7,750
|<ref>{{cite web |year=2016 |title=Eva Air Financial Report 2014 |url=http://www.evaair.com/images/englobal/evaair-2014-annual-report-en_tcm33-34392.pdf |access-date=22 January 2016 |publisher=EVA Airways}}</ref>
|-
| align="left" | 2015
| 115
| 6.4
| 10.0
| 80.8
| 622
| 65
| -
|<ref>{{cite web |year=2016 |title=Eva Air Financial Report 2015 |url=http://www.evaair.com/images/englobal/evaair-2015-annual-report-en_tcm33-42420.pdf |access-date=9 June 2016 |publisher=EVA Airways}}</ref>
|-
| align="left" | 2016
| 115
| 3.4
| 11.2
| 80.0
| 611
| 72
| -
|<ref>{{cite web |year=2017 |title=Eva Air Financial Report 2016 |url=http://www.evaair.com/images/englobal/evaair-2016-annual-report-en_tcm33-48735.pdf |access-date=12 June 2017 |publisher=Eva Airways}}</ref>
|-
| align="left" | 2017
| 125
| 5.7
| 12.1
| 78.3
| 643
| 78
| -
|<ref name="eva air 2017 annual report">{{cite web |year=2018 |title=Eva Air Financial Report 2017 |url=http://www.evaair.com/images/englobal/evaair-2017-annual-report-en_tcm33-55829.pdf |access-date=12 July 2018 |publisher=Eva Airways}}</ref>
|-
| align="left" | 2018
| 135
| 6.5
| 12.5
| 80.8
| 649
| 79
| -
|<ref name="eva air 2018 annual report">{{cite web |year=2019 |title=Eva Air Financial Report 2018 |url=https://www.evaair.com/images/englobal/evaair-2018-annual-report-en_tcm33-63448.pdf |access-date=9 June 2019 |publisher=Eva Airways}}</ref><ref>{{cite web |year=2019 |title=Eva Air Consolidated Financial Report 2018 |url=https://www.evaair.com/images/englobal/evaair-2018-q4-quarterly-company-en_tcm33-61993.pdf |access-date=9 June 2019 |publisher=Eva Airways}}
</ref>
|-
|2019
|135
|3.9
|12.9
|83.3
|610
|84
|11,335
|<ref name="19fin">{{cite web |year=2019 |title=EVA Air Consolidated Financial Statements |url=https://www.evaair.com/images/englobal/evaair-2019-q4-quarterly-company-en_tcm33-72539.pdf |access-date=10 December 2023 |publisher=Eva Airways}}</ref><ref>{{cite report |url=https://www.evaair.com/images/englobal/EVA-Air-2019-Annual-Report-en_tcm33-73202.pdf |title=EVA Airways Corp. 2019 Annual Report |date=31 March 2020 |publisher=EVA Airways Corp. |location=Taipei |access-date=12 December 2023}}</ref>
|-
|2020
|79.6
|<span style="color:red;">−3.3</span>
|2.3
|51.5
|703
|87
|
|<ref>{{cite web |year=2020 |title=EVA Air Consolidated Financial Statements |url=https://www.evaair.com/images/englobal/evaair-2020-q4-quarterly-results-en_tcm33-76841.pdf |access-date=10 December 2023 |publisher=Eva Airways}}</ref><ref>{{cite report |url=https://www.evaair.com/images/englobal/EVA-Air-2020-Annual-Report-en-0610_tcm33-77277.pdf |title=EVA Airways Corp. 2020 Annual Report |date=30 April 2021 |publisher=EVA Airways Corp. |location=Taipei |access-date=12 December 2023}}</ref>
|-
|2021
|95.3
|6.6
|0.3
|20.0
|857
|90
|10,586
|<ref>{{cite web |year=2021 |title=EVA Air Consolidated Financial Statements |url=https://www.evaair.com/en-global/_download-files/financial-materials/quarterly-results/english/evaair-2021-q4-quarterly-company-en-pdf.html |access-date=10 December 2023 |publisher=Eva Airways}}</ref><ref>{{cite report |url=https://www.evaair.com/images/englobal/EVA-Air-2021-Annual-Report-en_tcm33-80434.pdf |title=EVA Airways Corp. 2021 Annual Report |date=2 April 2022 |publisher=EVA Airways Corp. |location=Taipei |access-date=12 December 2023}}</ref>
|-
|2022
|127
|7.0
|2.2
|60.8
|842
|85
|10,377
|<ref name="2022financialstatement">{{cite web |year=2022 |title=EVA Air Consolidated Financial Statements |url=https://www.evaair.com/images/englobal/evaair-2022-q4-quarterly-company-en_tcm33-85353.pdf |access-date=10 December 2023 |publisher=Eva Airways}}</ref><ref name="2022annualreport">{{cite report |url=https://www.evaair.com/images/englobal/EVA-Air-2022-Annual-Report-en_tcm33-85735.pdf |title=EVA Airways Corp. 2022 Annual Report |date=26 March 2023 |publisher=EVA Airways Corp. |location=Taipei |access-date=12 December 2023}}</ref>
|-
|'''2023'''
|'''187'''
|'''21.5'''
|'''11.3'''
|'''83.1'''
|'''701'''
|'''87'''
|'''10,982'''
|<ref name="19fin"/>
|}

===Management===
[[File:EVA AIR headquarters 2016.jpg|thumb|EVA Air's headquarters]]

As of 2011, EVA Air's corporate leadership is headed by [[Chairman]] Lin Bou-shiu and [[President (corporate title)|President]] Cheng Chuan-yi.<ref name="EVAstaff">{{cite web|url=http://www.evaair.com/html/b2c/english/eva/Investor_service/Company_Profile/|title=EVA Airways Corporation – Company Profile|publisher=EVA Airways|access-date=23 February 2011|url-status=dead|archive-url=https://web.archive.org/web/20110302073029/http://www.evaair.com/html/b2c/english/eva/Investor_service/Company_Profile/|archive-date=2 March 2011}}</ref> EVA Air's president plays a primary role in managing EVA's business operations.<ref name="EVAprofile" /> Other members of EVA Air's board manage support and service services of the company, including its catering and maintenance divisions.<ref name="EVAprofile" /> Related areas outside EVA Air's direct management include UNI Holidays, Evergreen's Evasión travel service<ref>{{cite web|url=http://www.apn.btbtravel.com/s/Editorial-Airlines-And-Airports.asp?ReportID=137700&_Title=EVA-Air-Adds-Sixth-Destination-In-Japan-More-Fligths-To-Osaika
|title=EVA Air Adds Sixth Destination in Japan, More Flights To Osaka|date=11 May 2006|publisher=Asia Pacific News|access-date=7 September 2008}}{{Dead link|fix-attempted=yes|date=March 2017}}</ref> and Evergreen Laurel Hotels.<ref>Bender, Andrew, Grundvig, Julie, and Kelly, Robert. ''Lonely Planet: Taiwan''. pp. 92. {{ISBN|1-74059-360-X}}</ref> EVA Air has its headquarters, known as the EVA Air Building, in [[Luzhu District, Taoyuan|Luzhu]], [[Taoyuan City]].<ref name="lloyds" /><ref name="Evergreen Club Membership Handbook">{{cite web|url=http://www.evaair.com/NR/rdonlyres/26FCD198-884E-43EA-AC19-8FBEC6C478D9/0/MembershipHandbook_E.pdf|title=Evergreen Club|publisher=EVA Airways|access-date=21 May 2009|archive-url=https://web.archive.org/web/20090731141710/http://www.evaair.com/NR/rdonlyres/26FCD198-884E-43EA-AC19-8FBEC6C478D9/0/MembershipHandbook_E.pdf|archive-date=31 July 2009}}</ref><ref>{{cite web|work=Flight International|date=11 April 1995|url=http://www.flightglobal.com/pdfarchive/view/1995/1995%20-%200993.html|title=Directory: World Airlines – EVA Air}}</ref>

EVA Air is largely privately owned.<ref name="annual06" /> Primary shareholders are Evergreen Marine Corporation (20%), Evergreen founder Chang Yung-fa (15%), and [[Evergreen Group#Evergreen International Corporation|Evergreen International Corporation]] (11%).<ref name="EVAstaff" /> Foreign investors and individual stockholders combined hold 28% of EVA Air shares.<ref name="EVAstaff" />

[[File:EVA Air Taoyuan EGAT building.jpg|thumb|EVA Air's technical facilities at [[Taiwan Taoyuan International Airport]]|alt=Multi-storey rectangular building with title Evergreen Aviation Technologies Corp.]]

===Cultural details===
EVA Air has differentiated its onboard service by using [[Taiwanese Hokkien|Taiwanese]] (Hokkien), [[Standard Mandarin|Mandarin]], [[Hakka Chinese|Hakka]], English, and other languages for its in-flight cabin announcements.<ref name="taiwanjournal" /> The order of Hokkien and Mandarin has varied since the carrier's launch. EVA Air has also used Taiwanese [[folk song]]s in its boarding music, including an orchestral form of "Longing for Spring Wind" performed by the Evergreen Group's Evergreen Symphony Orchestra.<ref name="taiwanjournal" /> The carrier's aircraft and employee color scheme has at times been interpreted by observers as support for the [[Pan-Green Coalition]] of Taiwanese politics,<ref name="green">{{cite web |url= http://www.taipeitimes.com/News/taiwan/archives/2004/07/30/2003180999 |title=EVA Air subjected to boycott call|work=Taipei Times |first= Joy|last=Su|date=30 July 2004|access-date=19 January 2012}}</ref> mainly due to Evergreen founder Chang Yung-fa's political views in the [[2000 Republic of China presidential election|2000 presidential election]],<ref name="green" /><ref name="wikileaks">{{cite web |url= http://www.scoop.co.nz/stories/WL0601/S00771.htm |title=Cablegate: Taiwan's Evergreen Marine Corporation|publisher=Scoop.co.nz |date=10 January 2006|access-date=19 January 2012}}</ref> but this association changed following Chang's support of the [[Pan-Blue Coalition]] in the [[2004 Republic of China presidential election|2004 presidential election]].<ref name="wikileaks" /> The carrier has further abstained from displaying official markings of Taiwan on its aircraft, and received expedited approval of international landing rights as a result.<ref>{{cite web |url= http://www.businesstraveller.com/news/china-airlines-finally-arrives-in-london |title=China Airlines finally arrives in London|work=Business Traveller |first= Alex|last=McWhirter|date=11 January 2010|access-date=19 January 2012}}</ref>

===Branding===
====Name and logo====
The name "EVA" was taken from two letters of "Evergreen" and the first letter of "Airways." The name "EVA" is always spelled in [[capital letter]]s and is pronounced "E-V-A". However, the ICAO callsign is pronounced “Eva”. The airline uses the logo of its parent company, using green with an orange trim. The orange trim was removed on the current logo.<ref>{{cite web|url=http://www.evaair.com.tw/english/com/eco1.htm|archive-url=https://web.archive.org/web/19970422125734/http://www.evaair.com.tw/english/com/eco1.htm|title=Corporate Image|publisher=EVA Airways|archive-date=22 April 1997|access-date=29 September 2009}}</ref>

====Livery and uniforms====
[[File:Boeing 747-400 (EVA Air) B-16406 IAH.jpg|thumb|An EVA Air Cargo Boeing 747-400BDSF in the 2001-2015 livery.|alt=Double-deck aircraft in flight, with deployed landing gear]]

The standard EVA Air [[Aircraft livery|livery]] utilizes dark green, signifying [[Durable goods|durability]],<ref name="janesguide" /> and orange, representing technological [[innovation]].<ref name="janesguide" /> Originally, both the globe and background behind the globe were painted a respective shade of green on their initial 767-300ERs in 1991.<ref name=":1" /><ref name=":0" /> This was later changed to the first standard scheme on all other aircraft.<ref>{{Cite web |title=Aviation Photo #0996206: Boeing 767-3T7/ER - EVA Air |url=https://www.airliners.net/photo/EVA-Air/Boeing-767-3T7-ER/996206 |access-date=2023-01-07 |website=Airliners.net}}</ref> The tail globe logo is intended to represent [[flight dynamics|stability]] and [[Reliability engineering|reliability]], and its positioning on the tail, with one corner off the edge, represents service innovation.<ref name="janesguide" /> The first standard EVA Air livery was updated in 2002, adding a larger [[typeface]] and the use of green covering the aircraft below the window line. The tail design and logo remained unchanged. In late 2015, EVA Air redesigned the livery and tail logo, using the dark green color on the belly, and cancelled the orange line on the edge of the tail to highlight the [[corporate identity]].

Since 2003, EVA Air has adopted its current uniform, featuring dark green dresses with cropped jackets. [[Purser|Chief pursers]] are distinguished by orange highlights, gold bands, and orange stripes; [[flight attendant]]s feature green trim and white stripes. The current uniform replaced the former green-and-orange necktie ensembles used in EVA Air's first twelve years.<ref>{{cite web|url=http://www.evaair.com/html/b2c/english/eva/News/2003/Apr_7_2003+-+EVA+GETS+NEW+LOOK.htm|title=EVA Air gets New Look|year=2003|publisher=EVA Airways|access-date=7 September 2008|url-status=dead|archive-url=https://web.archive.org/web/20080706115519/http://www.evaair.com/html/b2c/english/eva/News/2003/Apr_7_2003+-+EVA+GETS+NEW+LOOK.htm|archive-date=6 July 2008}}</ref>

====Marketing slogans====
EVA Air has used different [[slogans]] throughout its operational history. The first slogan appeared on English language advertising in the United States,<ref name="EVAad">EVA Air advertisements, ''Newsweek'' (1992), and ''National Geographic'' (1996)</ref> while the 1996 and 2003 versions were introduced internationally in both English and Mandarin. In 2005, a second "Sharing the world" slogan was introduced to complement the arrival of the airline's Boeing 777s.<ref name="777slogan">{{cite web|url=http://www.tma-online.at/?id=2417|title=EVA AIR: Erste B777-300ER im Anflug|date=19 July 2005|publisher=Travel Management Austria|last=Reitshammer|first=Christiane|access-date=16 September 2008}}</ref> EVA Air slogans have been as follows:
* Flying into the Future (2016–present)

===Divisions===
====EVA Air Cargo====
[[File:Eva.air.cargo.arp.750pix.B-16113.jpg|thumb|An EVA Air Cargo [[McDonnell Douglas MD-11F]]|alt=Side view of tri-jet aircraft in flight, with deployed landing gear]]

Founded concurrently with the passenger operations of EVA Air, EVA Air Cargo operates facilities in Europe, Asia, and North America. Its cargo operations have diversified to include transportation of high-tech equipment and special care items such as [[Art museum|museum artwork]]<ref>{{cite magazine|title=EVA air moves masterpieces from France to Taiwan exhibit|magazine=World Trade|url=https://www.highbeam.com/doc/1G1-81298645.html|archive-url=https://web.archive.org/web/20170305035311/https://www.highbeam.com/doc/1G1-81298645.html|url-status=dead|archive-date=5 March 2017|date=1 January 2002}}</ref> and live [[zoo]]logical [[Biological specimen|specimens]].<ref>{{cite web|url=http://bne.com.au/files/pdf/quest_04Nov25.pdf |title=Operation animal airlift|date=November 2004|publisher=Brisbane Airport|access-date=7 September 2008|archive-url = https://web.archive.org/web/20070901204849/http://bne.com.au/files/pdf/quest_04Nov25.pdf |archive-date = 1 September 2007}}</ref> EVA Air has stated its goal of achieving a 50/50 split in revenues between its passenger and cargo operations.<ref name="EVAprofile" /> The airline's cargo operations are mainly operated via a fleet of Boeing 747-400,<ref>{{cite web|url=http://www.flyertalk.com/forum/13888490-post6.html|title=Compiled info for EVA Airways & TransAsia Airways|publisher=FlyerTalk|location=Taipei, Taiwan|date=10 August 2010|access-date=10 August 2010}}</ref> MD-11 dedicated freighters, Boeing 747-400 Combi aircraft, and additional belly cargo space on passenger aircraft.<ref name="EVAprofile" />

Following the establishment of its A330 fleet and the introduction of Boeing 777 long-haul aircraft, the airline converted some of its older Boeing 747-400 passenger aircraft to freighters to meet cargo market demands.<ref name="EVAcargo">{{cite web|url=http://www.aircargoworld.com/regions/pacific_1207.htm |title=Air Cargo World Online – EVA's Shift|year=2007
|publisher=Air Cargo World|last=Putzger|first=Ian|access-date=7 September 2008 |archive-url = https://web.archive.org/web/20080323050929/http://www.aircargoworld.com/regions/pacific_1207.htm |archive-date = 23 March 2008}}</ref> EVA Air Cargo established its European Cargo Center in [[Brussels]] in 2003<ref>{{cite magazine|title=EVA Air opens EVA Air Cargo Center Europe in Brussels|magazine=[[Air Transport World]]|date=1 October 2003}}</ref> and opened its Southern China Cargo Center in [[Hong Kong]] in 2006.<ref>{{cite web|url=http://atwonline.com/news/story.html?storyID=5254|title=ATW Daily News: EVA Air Southern China Cargo Center |date=1 June 2006|publisher=Air Transport World|access-date=18 May 2008}}</ref>

As of 2007, EVA Air Cargo had 43 weekly cargo flights to London, Vienna, Brussels and US destinations including Los Angeles, [[Dallas]]/[[Fort Worth]], [[Chicago]], [[Atlanta]] and New York. The carrier also has code-shares with international airlines including [[Air Nippon]] (a subsidiary of All Nippon Airways), [[British Airways World Cargo]], [[Austrian Airlines]] and [[Lufthansa Cargo]].<ref>{{cite web|url=http://www.avbuyer.com.cn/e/2008/24649.html|title= Air cargo excellence survey ranks EVA 6th among top 50 carriers|date=3 April 2008|publisher=AV Buyer|access-date=7 September 2008|archive-url=https://web.archive.org/web/20110722041750/http://www.avbuyer.com.cn/e/2008/24649.html|archive-date=22 July 2011}}</ref>

In recent years, the airline has focused its North American cargo operations solely on point-to-point routes. By 2004, EVA Air Cargo ranked among the world's top 10 largest air freight companies.<ref>{{cite web|url=http://www.aircargoworld.com/Graphics/month/24ACWD0905.pdf |title=The World's Top 50 Cargo Airlines|year=2004|publisher=Air Cargo World|access-date=7 September 2008|archive-url = https://web.archive.org/web/20060314024409/http://www.aircargoworld.com/Graphics/month/24ACWD0905.pdf |archive-date = 14 March 2006}}</ref> Industry publication ''Air Cargo World'' ranked EVA Air Cargo sixth out of 50 in its 2008 Air Cargo Excellence Survey, a measure of cargo service customer service and performance.<ref>{{cite web|url=http://www.aircargoworld.com/features/0306_2.htm |title=Air Cargo World's Air Cargo Excellence Survey|year=2008|publisher=Air Cargo World|access-date=18 May 2008 |archive-url = https://web.archive.org/web/20080208222150/http://www.aircargoworld.com/features/0306_2.htm |archive-date = 8 February 2008}}</ref> In 2008, EVA Air handled the transport of two Chinese [[panda]]s, donated as a gift to the [[Taipei Zoo]].<ref>{{cite news|url=http://www.taipeitimes.com/News/front/archives/2008/12/24/2003431931|title=Chinese pandas arrive at Taipei Zoo|date=24 December 2008|newspaper=Taipei Times|last=Lu|first=Meggie|access-date=18 January 2009}}</ref>

====Maintenance and support====
{{further|Evergreen Group#Evergreen Aviation Technologies Corporation|l1=Evergreen Aviation Technologies Corporation}}
EVA Air service divisions further include pilot and cabin attendant training facilities, along with its Evergreen Sky Catering and Evergreen Airline Services ground support divisions. EVA Air has partnered with [[General Electric]] since 1998 to operate the [[Evergreen Group#Evergreen Aviation Technologies Corporation|Evergreen Aviation Technologies Corporation]] (EGAT), a heavy maintenance and aircraft overhaul service.<ref name="egat">The world's largest air freighter. (747 Large Cargo Freighter, Evergreen Aviation Technologies Corp.) ''Logistics Today'', October 2006.</ref> Evergreen Aviation Technologies Corporation provides safety, repair, and refit services for EVA Air, other airlines' aircraft, and has handled the modification of four [[Boeing 747 Large Cargo Freighter]] aircraft for Boeing's [[Boeing 787 Dreamliner|787 Dreamliner]] production program.<ref name="egat" />

==Destinations==
{{further|List of EVA Air destinations}}
[[File:B-16722@PEK (20180206143457).jpg|thumb|[[Boeing 777-300ER]] (B-16722) in ''Hello Kitty Shining Star'' special livery|alt=Side view of aircraft in flight; fuselage painted with Sanrio characters' faces.]]

Most EVA Air flights originate out of [[Taoyuan International Airport]], its main hub near Taipei, Taiwan.<ref name="EVAhistory" /> At Taoyuan International Airport, EVA Air's flight operations are concentrated in Terminal 2. Additionally, EVA Air and its domestic subsidiary UNI Air operate numerous flights out of [[Kaohsiung International Airport]].<ref name="EVAprofile" /> A focus city for EVA Air outside of Taiwan is [[Bangkok]], (its main hub being [[Suvarnabhumi Airport]]), with westerly connections to all its European destinations except for [[Charles de Gaulle Airport|Paris]], [[Munich Airport|Munich]], and [[Milan Malpensa Airport|Milan]] which are flown non-stop. [[Vienna Airport|Vienna]] is served both non-stop from Taipei<ref>{{cite web |url=https://www.flightradar24.com/data/flights/br65 |website=EVA Air flight BR65, flightradar24 |access-date=16 April 2024 |title=Live Flight Tracker - Real-Time Flight Tracker Map }}</ref> and via Bangkok.<ref>{{cite web |url=https://www.flightradar24.com/data/flights/br61 |website=EVA Air flight BR61, flightradar24 |access-date=16 April 2024 |title=Live Flight Tracker - Real-Time Flight Tracker Map }}</ref>

Through the mid-2000s, EVA Air's route network was affected by the [[political status of Taiwan]], which has historically limited access for Taiwanese airlines to Europe and certain Asian countries. Because Taiwanese carriers did not have direct access to China, EVA Air has used [[Hong Kong]], Bangkok and [[Macau]] as [[Interlining|interline]] destinations.<ref name="EVAcargo" /> EVA Air operated regular charter flights to China in 2008. The airline began regularly scheduled, direct cross-strait operations in December 2008, following the restoration of direct travel links.<ref>{{cite news|url=http://www.taiwantoday.tw/ct.asp?xItem=47483&CtNode=429|title=Direct links to provide new business opportunities|date=2 January 2009|newspaper=Taiwan Journal|last=Chang|first=Meg|access-date=18 January 2009|archive-url=https://web.archive.org/web/20110718010432/http://www.taiwantoday.tw/ct.asp?xItem=47483&CtNode=429|archive-date=18 July 2011|url-status=dead}}</ref>

A [[Houston]] ([[George Bush Intercontinental Airport]]) route was opened in June 2015, and service to Chicago ([[O'Hare International Airport]]) began on 2 November 2016, using a 777-300ER, as part of a planned increase in North American flights from 58 flights to 77 flights a week.

EVA Air launched a new year-round service to [[Istanbul]] on 5 March 2016, operating 777-300ER aircraft. This route was first downgraded to a seasonal frequency and then cancelled altogether by September 2016.<ref>{{cite web|url=http://www.routesonline.com/news/38/airlineroute/268884/eva-air-cancels-istanbul-service-resumption-in-s17/|website=Routesonline|title=EVA Air cancels Istanbul service resumption in S17|date=15 September 2016}}</ref> EVA Air also launched daily service to Cebu, Philippines on 27 March 2016 using A321-200 aircraft. Furthermore, EVA Air expanded its Southeast Asian services by offering daily flights to Chiang Mai on 1 July 2018.

<!--
{|class="wikitable sortable"
|-
! style="background:#008000; color:white;"|Country
! style="background:#008000; color:white;"|City
! style="background:#008000; color:white;"|Airport
! style="background:#008000; color:white;"|Notes
! style="background:#008000; color:white;"|Refs
|-
|rowspan="3"|[[Australia]]||[[Brisbane]]||[[Brisbane Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|[[Melbourne]]||[[Melbourne Airport]]||{{Terminated}}||align=center|<ref>{{cite news|url=http://www.departedflights.com/MEL96intro.html|title=Appears in OAG 1996.}}</ref>
|-
|[[Sydney]]||[[Sydney Airport]]||{{Terminated}}||align=center|<ref>{{cite news|url=https://www.australianfrequentflyer.com.au/community/threads/eva-air-to-suspend-syd-tpe-vv.6363/|title=Eva Air to suspend SYD-TPE vv|work=Australian Frequent Flyer}}</ref>
|-
|[[Austria]]||[[Vienna]]||[[Vienna Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|[[Belgium]]||[[Liège]]||[[Liège Airport]]||{{Terminated}}||align=center|<ref>{{Cite web|url=https://www.liegeairport.com/flexport/en/operators/|title=Operators &#124; Liege Airport}}</ref>
|-
|[[Cambodia]]||[[Phnom Penh]]||[[Phnom Penh International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="2"|[[Canada]]||[[Toronto]]||[[Toronto Pearson International Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|[[Vancouver]]||[[Vancouver International Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|rowspan="23"|[[China]]||[[Beijing]]||[[Beijing Capital International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="2"|[[Chengdu]]||[[Chengdu Shuangliu International Airport]]||{{Terminated}}||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Chengdu Tianfu International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.aeroroutes.com/eng/230209-cibrtfu|title=CHINA AIRLINES / EVA AIR NS23 CHENGDU AIRPORT CHANGES|publisher=Aeroroutes|date=9 February 2023}}</ref>
|-
|[[Chongqing]]||[[Chongqing Jiangbei International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Dalian]]||[[Dalian Zhoushuizi International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Guangzhou]]||[[Guangzhou Baiyun International Airport]]||align=center|Passenger + Cargo|| align="center" |<ref name="EVA_MSroutes"/>
|-
|[[Guilin]]||[[Guilin Liangjiang International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Haikou]]||[[Haikou Meilan International Airport]]||{{Terminated}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/220534/eva-air-cancels-taipei-haikou-service-from-late-october-2013/|title=EVA Air Cancels Taipei – Haikou Service from late-October 2013|website=Routesonline|date=2 October 2013}}</ref>
|-
|[[Hailar District|Hailar]]||[[Hulunbuir Hailar Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Hangzhou]]||[[Hangzhou Xiaoshan International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Harbin]]||[[Harbin Taiping International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Hohhot]]||[[Hohhot Baita International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Huangshan City|Huangshan]]||[[Huangshan Tunxi International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Jinan]]||[[Jinan Yaoqiang International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Kunming]]||[[Kunming Wujiaba International Airport]]||{{Terminated|Airport Closed}}||style="text-align:center"|
|-
|[[Ningbo]]||[[Ningbo Lishe International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="2"|[[Shanghai]]||[[Shanghai Hongqiao International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Shanghai Pudong International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Shenzhen]]||[[Shenzhen Bao'an International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Taiyuan]]||[[Taiyuan Wusu International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Tianjin]]||[[Tianjin Binhai International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Xiamen]]||[[Xiamen Gaoqi International Airport]]||{{Terminated}}||align=center|
|-
|[[Zhengzhou]]||[[Zhengzhou Xinzheng International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[France]]||[[Paris]]||[[Charles de Gaulle Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|[[Germany]]||[[Munich]]||[[Munich Airport]]||align=center|Passenger||align=center|<ref name="22Europe">{{cite press release|url=https://www.evaair.com/en-tw/about-eva-air/news/news-releases/2022-07-05-eva-to-launch-nonstop-milan-munich-flights.html|title=EVA to Launch Nonstop Milan, Munich Flights Airline's first European route expansion in 25 years|website=EVA Air|date=5 July 2022}}</ref>
|-
|rowspan="2"|[[Hong Kong]]||rowspan="2"|Hong Kong||[[Hong Kong International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Kai Tak Airport]]||{{Terminated|Airport Closed}}||align=center|
|-
|[[India]]||[[Mumbai]]||[[Chhatrapati Shivaji Maharaj International Airport]]||{{Terminated}}||align=center|<ref>[http://www.thaindian.com/newsportal/business/eva-air-third-airline-to-suspend-indian-operations_10048888.html Eva Air to suspend Indian operations]</ref>
|-
|rowspan="3"|[[Indonesia]]||[[Denpasar]]||[[Ngurah Rai International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Jakarta]]||[[Soekarno–Hatta International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Surabaya]]||[[Juanda International Airport]]||{{Terminated}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/272568/eva-air-cancels-surabaya-service-from-sep-2017/|title=EVA Air cancels Surabaya service from Sep 2017|website=Routesonline|date=26 April 2017}}</ref>
|-
|[[Italy]]||[[Milan]]||[[Milan Malpensa Airport]]||align=center|Passenger||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/285352/eva-air-schedules-milan-launch-in-feb-2020/|title=EVA Air schedules Milan launch in Feb 2020|website=Routesonline|date=11 July 2019}}</ref><ref name="2021delay">{{cite web|url=https://www.routesonline.com/news/38/airlineroute/293422/eva-air-moves-milan-phuket-launch-to-july-2021-as-of-28aug20/|title=EVA Air moves Milan / Phuket launch to July 2021 as of 28AUG20|website=Routesonline|date=29 August 2020}}</ref><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/294545/eva-air-moves-milan-launch-to-sep-2021-as-of-22oct20/|title=EVA Air moves Milan launch to Sept 2021 as of 22OCT20|publisher=Airineroute|date=23 October 2020|accessdate=23 October 2020}}</ref><ref name="22Europe"/>
|-
|rowspan="15"|[[Japan]]||[[Aomori (city)|Aomori]]||[[Aomori Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/282385/eva-air-adds-aomori-service-from-mid-july-2019/|title=EVA Air adds Aomori service from mid-July 2019|website=Routesonline|date=10 January 2019}}</ref>
|-
|[[Asahikawa]]||[[Asahikawa Airport]]||{{Airline seasonal}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/271626/eva-air-schedules-seasonal-asahikawa-flights-in-july-2017/|title=EVA Air schedules seasonal Asahikawa flights in July 2017|website=Routesonline|date=1 March 2017}}</ref>
|-
|[[Fukuoka]]||[[Fukuoka Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Hakodate]]||[[Hakodate Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Komatsu, Ishikawa|Komatsu]]||[[Komatsu Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Matsuyama]]||[[Matsuyama Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Miyazaki, Miyazaki|Miyazaki]]||[[Miyazaki Airport]]||{{Terminated}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/258378/eva-air-cancel-miyazaki-from-oct-09/|title=EVA Air cancel Miyazaki from Oct 09|website=Routesonline|date=8 September 2009}}</ref><ref>[http://www.highbeam.com/doc/1G1-178416746.html EVA Air to commence new Japan services]{{dead link|date=February 2019|bot=medic}}{{cbignore|bot=medic}}</ref>
|-
|[[Nagoya]]||[[Chubu Centrair International Airport]]||{{Terminated}}||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/281670/eva-air-resumes-nagoya-service-in-june-2019/|title=EVA Air resumes Nagoya service in June 2019|website=Routesonline|date=24 November 2018}}</ref>
|-
|[[Okayama]]||[[Okayama Airport]]||{{Terminated}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/242943/eva-air-cancels-okayama-service-from-late-oct-2014/|title=EVA Air Cancels Okayama Service from late-Oct 2014|website=Routesonline|date=30 July 2014}}</ref><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/247878/eva-air-adds-okayama-service-april-june-2015/|title=EVA Air Adds Okayama Service April – June 2015|website=Routesonline|date=19 March 2015}}</ref>
|-
|[[Okinawa]]||[[Naha Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/240828/eva-air-to-start-taipei-okinawa-service-from-mid-june-2014/|title=EVA Air to Start Taipei – Okinawa Service from mid-June 2014|website=Routesonline|date=9 April 2014}}</ref>
|-
|[[Osaka]]||[[Kansai International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Sapporo]]||[[New Chitose Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Sendai]]||[[Sendai Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="2"|[[Tokyo]]||[[Haneda Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Narita International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Laos]]||[[Vientiane]]||[[Wattay International Airport]]||{{Terminated}}||align=center|<ref name="BRformer">[http://www.evaair.com/NR/rdonlyres/D8BCD202-EAB9-40BB-ADE5-981C16BF3EC8/0/94E.pdf Article lists Dubai, Vientiane, Auckland]  {{webarchive|url=https://web.archive.org/web/20081205214735/http://www.evaair.com/NR/rdonlyres/D8BCD202-EAB9-40BB-ADE5-981C16BF3EC8/0/94E.pdf|date=5 December 2008}}</ref>
|-
|[[Macau]]||Macau||[[Macau International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="2"|[[Malaysia]]||[[Kuala Lumpur]]||[[Kuala Lumpur International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Penang]]||[[Penang International Airport]]||align=center|Cargo||align=center|<ref name="EVA_Cargo"/><ref name="routes94">[http://www.flightglobal.com/pdfarchive/view/1994/1994%20-%200774.html Destinations list 1994]</ref>
|-
|[[Maldives]]||[[Malé]]||[[Velana International Airport]]||{{Terminated}}||align=center|<ref name="routes94"/>
|-
|[[Myanmar]]||[[Yangon]]||[[Yangon International Airport]]||{{Terminated}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/199144/eva-air-cancels-taipei-taoyuan-yangon-service-from-late-may-2013/|title=EVA Air Cancels Taipei Taoyuan – Yangon Service from late-May 2013|website=Routesonline|date=14 May 2013}}</ref>
|-
|[[Netherlands]]||[[Amsterdam]]||[[Amsterdam Airport Schiphol]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|rowspan="2"|[[New Zealand]]||[[Auckland]]||[[Auckland Airport]]||{{Terminated}}||style="text-align:center"|<ref>{{cite news |title=EVA drops Auckland flights |url=https://www.nzherald.co.nz/business/news/article.cfm?c_id=3&objectid=10528938 |accessdate=29 June 2019 |publisher=NZ Herald |date=26 August 2008}}</ref>
|-
|[[Christchurch]]||[[Christchurch Airport]]||{{Terminated}}||align=center|
|-
|[[Panama]]||[[Panama City]]||[[Tocumen International Airport]]||{{Terminated}}||align=center|
|-
|rowspan="3"|[[Philippines]]||[[Cebu]]||[[Mactan–Cebu International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/252475/eva-air-to-launch-cebu-service-from-late-march-2016/|title=EVA Air to Launch Cebu Service from late-March 2016|website=Routesonline|date=21 December 2015}}</ref>
|-
|[[Clark Freeport and Special Economic Zone|Clark]]||[[Clark International Airport]]||align=center|Passenger||align=center|<ref>{{cite web|title=EVA AIR ADDS TAIPEI – CLARK SERVICE FROM LATE-MARCH 2023|url=https://www.aeroroutes.com/eng/221215-brns23crk|website=AeroRoutes|access-date=15 December 2022}}</ref>
|-
|[[Manila]]||[[Ninoy Aquino International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Russia]]||[[Moscow]]||[[Sheremetyevo International Airport]]||{{Terminated}}||align=center|
|-
|[[Singapore]]||Singapore||[[Changi Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|rowspan="2"|[[South Korea]]|| rowspan="2" |[[Seoul]]||[[Gimpo International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Incheon International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="4"|[[Taiwan]]||[[Kaohsiung]]||[[Kaohsiung International Airport]]||{{Airline focus}}||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Taichung]]||[[Taichung International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/>
|-
|rowspan="2"|[[Taipei]]||[[Songshan Airport]]||{{Airline focus}}||align=center|<ref name="EVA_MSroutes"/>
|-
|[[Taoyuan International Airport]]||{{Airline hub}}||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|rowspan="4"|[[Thailand]]|| rowspan="2" |[[Bangkok]]||[[Don Mueang International Airport]]||{{Terminated}}||align=center|
|-
|[[Suvarnabhumi Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Chiang Mai]]||[[Chiang Mai International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/277651/eva-air-adds-chiang-mai-service-from-july-2018/|title=EVA Air adds Chiang Mai service from July 2018|website=Routesonline|date=17 March 2018}}</ref>
|-
|[[Phuket (city)|Phuket]]||[[Phuket International Airport]]||align=center|Passenger||align=center|<ref name="2021delay"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/292956/eva-air-delays-phuket-addition-to-late-march-2021/|title=EVA Air delays Phuket addition to late-March 2021|website=Routesonline|date=7 August 2020}}</ref>
|-
|[[Turkey]]||[[Istanbul]]||[[Atatürk Airport]]||{{Terminated|Airport Closed}}||align=center|<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/268884/eva-air-cancels-istanbul-service-resumption-in-s17/|title=EVA Air cancels Istanbul service resumption in S17|website=Routesonline|date=15 September 2016}}</ref>
|-
|[[United Arab Emirates]]||[[Dubai]]||[[Dubai International Airport]]||{{Terminated}}||align=center|
|-
|[[United Kingdom]]||[[London]]||[[Heathrow Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|rowspan="12"|[[United States]]||[[Anchorage]]||[[Ted Stevens Anchorage International Airport]]||align=center|Cargo||align=center|<ref name="EVA_Cargo"/><ref name="evaair.themecool.com">[http://evaair.themecool.com/EVA_Route/route_en.html EVA AIR Global Route Map] {{webarchive|url=https://web.archive.org/web/20100516090752/http://evaair.themecool.com/EVA_Route/route_en.html |date=16 May 2010 }}</ref>
|-
|[[Atlanta]]||[[Hartsfield–Jackson Atlanta International Airport]]||align=center|Cargo||align=center|<ref name="EVA_Cargo"/>
|-
|[[Boston]]||[[Logan International Airport]]||align=center|Cargo||align=center|<ref>{{cite web|url=http://www.quickcalleronline.com/shipping_directories/air_regions/boston.htm|title=Boston Air Cargo Directory|accessdate=15 March 2013|archive-date=27 May 2013|archive-url=https://web.archive.org/web/20130527092449/http://www.quickcalleronline.com/shipping_directories/air_regions/boston.htm|url-status=dead}}</ref>
|-
|[[Chicago]]||[[O'Hare International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_Lroutes"/><ref name="EVA_Cargo"/><ref>{{cite web|url=http://airlineroute.net/2016/05/05/br-jfkord-16q4/|title=EVA Air Boosts New York; New Chicago Service in 16Q4|publisher=Airline Route|date=May 5, 2016|accessdate=May 5, 2016}}</ref>
|-
|[[Dallas]]||[[Dallas Fort Worth International Airport]]||align=center|Cargo||align=center|<ref name="EVA_Cargo"/>
|-
|[[Honolulu]]||[[Daniel K. Inouye International Airport]]||{{Terminated}}||align=center|<ref>[http://hawaii.gov/hawaiiaviation/hawaii-commercial-aviation/eva-air Article on Honolulu service]</ref>
|-
|[[Houston]]||[[George Bush Intercontinental Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/><ref>{{cite web|url=http://airlineroute.net/2014/12/08/br-iah-jun15/|title=EVA Air to Start Houston Service from late-June 2015|publisher=Airline Route|date=8 December 2014|accessdate=8 December 2014}}</ref>
|-
|[[Los Angeles]]||[[Los Angeles International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_Lroutes"/><ref name="EVA_Cargo"/>
|-
|[[Newark, New Jersey|Newark]]||[[Newark Liberty International Airport]]||{{Terminated}}||align=center|
|-
|[[New York City]]||[[John F. Kennedy International Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|[[San Francisco]]||[[San Francisco International Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/><ref>{{cite web|url=http://www.evaair.com/images/englobal/call_en_tcm33-13283.pdf|title=EVA Air Cargo Schedule|page=8 |accessdate=May 23, 2013|archive-url=https://web.archive.org/web/20180818052202/http://www.evaair.com/images/englobal/call_en_tcm33-13283.pdf|archive-date=August 18, 2018|url-status=live}}</ref>
|-
|[[Seattle]]||[[Seattle–Tacoma International Airport]]||align=center|Passenger||align=center|<ref name="EVA_Lroutes"/>
|-
|rowspan="3"|[[Vietnam]]||[[Da Nang]]||[[Da Nang International Airport]]||align=center|Passenger||align=center|<ref name="EVA_MSroutes"/><ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/285566/eva-air-w19-south-east-asia-service-changes-as-of-23jul19/|title=EVA Air W19 South East Asia service changes as of 23JUL19|website=Routesonline|date=24 July 2019}}</ref>
|-
|[[Hanoi]]||[[Noi Bai International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo"/>
|-
|[[Ho Chi Minh City]]||[[Tan Son Nhat International Airport]]||align=center|Passenger + Cargo||align=center|<ref name="EVA_MSroutes"/><ref name="EVA_Cargo" />
|-
|}
-->
===Codeshare agreements===
EVA Air has [[codeshare agreement]]s with the following airlines:<ref name="CAPA EVA profile">{{cite web|url=http://centreforaviation.com/profiles/airlines/eva-air-br |title=Profile on EVA Air |website=CAPA|publisher=Centre for Aviation|access-date=30 October 2016|archive-url=https://web.archive.org/web/20161030212252/http://centreforaviation.com/profiles/airlines/eva-air-br |archive-date=30 October 2016|url-status=live}}</ref>

{{div col|colwidth=20em}}
* [[Aegean Airlines]]
* [[Air Canada]]
* [[Air China]]
* [[Air India]]<ref>{{cite web|url=http://www.routesonline.com/news/38/airlineroute/270141/air-india-eva-air-begins-codeshare-service-from-dec-2016/?platform=hootsuite|title=Air India / EVA Air begins codeshare service from Dec 2016|publisher=Airlineroute|access-date=30 November 2016}}</ref>
* [[Air New Zealand]]<ref>{{cite web |title=EVA Air and Air New Zealand sign codeshare agreement – Blue Swan Daily |url=https://blueswandaily.com/eva-air-and-air-new-zealand-sign-codeshare-agreement/ |website=blueswandaily.com |access-date=5 November 2018 |language=en-AU}}</ref>
* [[All Nippon Airways]]
* [[Asiana Airlines]]
* [[Avianca]]
* [[Bangkok Airways]]
* [[Copa Airlines]]<ref>{{cite web|url=https://www.routesonline.com/news/38/airlineroute/281298/eva-air-copa-airlines-begins-codeshare-service-from-nov-2018/|title=EVA Air / Copa Airlines begins codeshare service from Nov 2018|publisher=Routesonline|date=1 November 2018}}</ref>
* [[Hainan Airlines]]
* [[Hong Kong Airlines]]
* [[Juneyao Air]]
* [[Shandong Airlines]]
* [[Shenzhen Airlines]]
* [[Singapore Airlines]]
* [[Thai Airways International]]
* [[Turkish Airlines]]
* [[Uni Air]] {{small|(Subsidiary)}}
* [[United Airlines]]
{{div col end}}

== Fleet ==

=== Current fleet ===
{{As of|2024|09}}, EVA Air operates the following aircraft:<ref>{{cite web|url=https://www.evaair.com/en-tw/fly-prepare/our-fleets/passenger-airplanes/|title=Our Fleets - Passenger Airplanes|website=EVA Air}}</ref><ref>{{cite web|url=https://www.evaair.com/en-tw/fly-prepare/our-fleets/cargo-airplanes/|title=Our Fleets - Cargo Airplanes|website=EVA Air}}</ref>

{| class="wikitable mw-collapsible" style="margin:1em auto; text-align:center;"
|+ EVA Air fleet
|- 
! rowspan="2" | Aircraft
! rowspan="2" style="width:25px;" | In service
! rowspan="2" style="width:25px;" | Orders
! colspan="5" | Passengers
! rowspan="2" | Notes
|- 
! <abbr title="Royal Laurel Class">R</abbr>
! <abbr title="Premium Laurel Class/Business Class">P</abbr>
! <abbr title="Premium Economy Class">E+</abbr>
! <abbr title="Economy Class">E</abbr>
! Total
|-
|{{nowrap|[[Airbus A321-200]]}}
|17
|&mdash;
|&mdash;
|8
|&mdash;
|176
|184
|All to be retired by 2032 and replaced by [[Airbus A321neo]].<ref name="AirlineRatings.com">{{cite web |url=https://www.airlineratings.com/news/eva-air-goes-airbus-a350-1000/ |title=EVA Air Goes Airbus A350-1000 |last=Thomas |first=Geoffrey |date=10 November 2023 |website=AirlineRatings.com |access-date=6 June 2024 |archive-url= |archive-date=}}</ref>
|-
|{{nowrap|[[Airbus A321neo]]}}
|&mdash;
|15
|colspan="5" class="unsortable" |<abbr title="To Be Announced">TBA</abbr>
|Deliveries between 2029 and 2032.<ref name="AirlineRatings.com"/><br />To replace older [[Airbus A321-200]].
|-
|{{nowrap|[[Airbus A330-300]]}}
|9
|&mdash;
|&mdash;
|<abbr title="Premium Laurel Class">30</abbr>
|&mdash;
|279
|309
|To be retired by 2029 and replaced by [[Boeing 787-9]].<ref name="Renewal">{{cite news|url=https://www.bloomberg.com/news/articles/2023-11-07/eva-air-buys-33-airbus-planes-in-deal-valued-at-10-1-billion#xj4y7vzkg|title=Eva Air buys 33 Airbus planes in deal valued at $10.1 billion|publisher=Bloomberg|date=7 November 2023}}</ref>
|-
|{{nowrap|[[Airbus A350-1000]]}}
|&mdash;
|18
|colspan="5" class="unsortable" |<abbr title="To Be Announced">TBA</abbr>
|To replace older [[Boeing 777-300ER]].<ref name="Renewal"/><br>Deliveries between 2026 and 2030.<ref name="AirlineRatings.com"/>
|-
|rowspan="3"|{{nowrap|[[Boeing 777-300ER]]}}
|rowspan="3"|33
|rowspan="3"|&mdash;
|38
|rowspan="3"|&mdash;
|64
|221
|323
|rowspan="3"|Three aircraft to be converted into freighters in 2025.<ref name="777SF">{{cite web|url=https://www.ch-aviation.com/portal/news/113479-taiwans-eva-air-to-convert-three-b777s-into-freighters|title=Taiwan's EVA Air to convert three B777s into freighters|website=Ch-Aviation|date=14 March 2022}}</ref><br />Older aircraft to be replaced by [[Airbus A350-1000]].<ref name="Renewal"/>
|-
|rowspan="2"|39
|rowspan="2"|56
|238
|333
|-
|258
|353
|-
|{{nowrap|[[Boeing 787-9]]}}
|4
|9
|26
|&mdash;
|&mdash;
|278
|304
|Orders changed from Boeing 787-10.<br />To be refurbished with Premium Economy in 2024.<ref>{{cite press release|url=https://airleasecorp.com/press/air-lease-corporation-announces-lease-placement-of-four-new-boeing-787-9s-and-two-new-boeing-787-10s-with-eva-air|title=Air Lease Corporation Announces Lease Placement of Four New Boeing 787-9s and Two New Boeing 787-10s with EVA Air|website=Air Lease Corporation|date=16 December 2015}}</ref>{{bsn|date=June 2024}}<br />Additional five aircraft to be delivered between 2025 and 2027.<ref>{{cite web|url=https://airwaysmag.com/eva-air-orders-five-boeing-787-9s/|title=EVA Air Orders 5 Additional Boeing 787-9s|website=Airwaysmag|date=13 March 2023}}</ref><br />To replace [[Airbus A330-300]].
|-
|{{nowrap|[[Boeing 787-10]]}}
|12
|5
|34
|&mdash;
|&mdash;
|308
|342
|Originally ordered 24 in 2015.<ref>{{cite press release|url=https://boeing.mediaroom.com/2015-11-24-Boeing-EVA-Airways-Finalize-Taiwans-Largest-Ever-Commercial-Airplane-Purchase|title=Boeing, EVA Airways Finalize Taiwan's Largest Ever Commercial Airplane Purchase|website=Boeing|date=24 November 2015}}</ref><ref>{{cite web|url=https://www.ch-aviation.com/news/140358-taiwans-eva-air-orders-another-four-b787-10s|title=Taiwan's EVA Air orders another four B787-10s|website=ch-aviation.com|date=16 May 2024}}</ref><br />To be refurbished with Premium Economy.
|-
! colspan="9" | EVA Air Cargo fleet
|-
|[[Boeing 777F]]
|9
|&mdash;
|colspan="5" class="unsortable" |<abbr title="No seats, cargo configuration">Cargo</abbr>
|Orders changed from Boeing 787-10.<ref>{{cite press release|url=https://boeing.mediaroom.com/2015-07-21-Boeing-EVA-Air-Finalize-Order-for-Five-777-Freighters|title=Boeing, EVA Air Finalize Order for Five 777 Freighters|website=Boeing|date=21 July 2015}}</ref>
|-
|[[Boeing 777-300ER|Boeing 777-300ER/SF]]
|&mdash;
|3
|colspan="5" class="unsortable" |<abbr title="No seats, cargo configuration">Cargo</abbr>
|Converted from passenger aircraft.<br>Delivery starts from 2025.<ref name="777SF"/>
|-
!Total
!84
!53
!colspan="5"|
!
|}

=== Former fleet ===
{{more citations needed section|date=November 2015}}
{| class="wikitable" style="margin:1em auto; text-align:center;"
|+ EVA Air former fleet{{Cn|date=September 2024}}<ref>{{Cite web |url=https://www.taipeitimes.com/News/taiwan/archives/2016/06/02/2003647708 |title=MD-90 fleet retired after two decades |last1=Shan  |first1=Shelley |date=2 June 2016 |website=The Taipei Times |access-date=27 October 2024 |url-status=live |archive-url=https://web.archive.org/web/20190901183552/https://www.taipeitimes.com/News/taiwan/archives/2016/06/02/2003647708 |archive-date=1 September 2019}}</ref>
|- 
! Aircraft
! Fleet
! Introduced
! Retired
! Replacement
! Notes
|-
|[[Airbus A320-200]]
|1
|2007
|2009
|[[Airbus A321-200]]
|
|-
|[[Airbus A330-200]]
|11
|2003
|2024
|[[Boeing 787-10]]
|
|-
|[[ATR 72-600]]
|2
|2016
|2022
|None
|Transferred to subsidiary [[Uni Air]].
|-
|[[Boeing 747-400]]
|5
|1992<ref name="airlinegeeks.com">{{Cite web|url=https://airlinegeeks.com/2017/08/18/saying-goodbye-to-eva-airs-boeing-747/|title=Saying Goodbye to EVA Air's Boeing 747|date=18 August 2017|website=AirlineGeeks.com|language=en-US|access-date=5 April 2019}}</ref>
|2017<ref name="airlinegeeks.com"/>
|[[Boeing 777-300ER]]<ref name="airlinegeeks.com"/>
|Last flight took place on 21 August 2017.<ref>{{Cite news|url=http://www.routesonline.com/news/38/airlineroute/273744/eva-air-updates-planned-last-747-400-scheduled-flight-in-august-2017/|title=EVA Air updates planned last 747-400 scheduled flight in August 2017|last=Liu|first=Jim|work=Routesonline|access-date=11 July 2017|language=en-GB}}</ref><ref>"EVA Air Retires Jumbos", ''Airliner World'', October 2017, p.14</ref>
|-
|[[Boeing 747-400#747-400 Boeing Converted Freighter|Boeing 747-400BDSF]]
|6
|1999
|2019
|[[Boeing 777F]]
|
|-
|rowspan="2"|[[Boeing 747-400F]]
|3
|rowspan="2"|2000
|rowspan="2"|2018
|rowspan="2"|[[Boeing 777F]]
|
|-
|1
|Leased from [[Atlas Air]].
|-
|rowspan="2"|[[Boeing 747-400#747-400M|Boeing 747-400M]]
|5
|rowspan="2"|1993
|rowspan="2"|2015
|rowspan="2"|[[Boeing 777-300ER]]
|
|-
|6
|Converted into freighter and transferred to EVA Air Cargo.
|-
|[[Boeing 757-200]]
|2
|2002
|2004
|None
|
|-
|[[Boeing 767-200]]
|4
|1994
|2005
|[[Airbus A330-200]]
|
|-
|[[Boeing 767-300ER]]
|5
|1991
|2007
|[[Airbus A330-300]]
|
|-
|[[McDonnell Douglas MD-11]]
|3
|1992
|2003
|[[Boeing 777-300ER]]
|Converted into freighter and transferred to EVA Air Cargo.
|-
|rowspan="2"|[[McDonnell Douglas MD-11|McDonnell Douglas MD-11F]]
|9
|rowspan="2"|1992<ref name="md11f">{{cite web|url=http://ch-aviation.com/portal/news/36840-taiwans-eva-air-ends-md-11-freighter-operations|title=Taiwan's EVA Air ends MD-11 freighter operations|date=21 April 2015|website=ch-aviation}}</ref>
|rowspan="2"|2015<ref name="md11f" />
|rowspan="2"|[[Boeing 777F]]
|
|-
|3
|Converted from retired passenger fleets.
|-
|[[McDonnell Douglas MD-90-30]]
|14
|1996
|2016
|[[Airbus A321-200]]
|
|}

===Special liveries===
In October 2005, EVA Air launched a campaign with Japanese company [[Sanrio]] to create the "Hello Kitty Jet," featuring the popular Japanese character.<ref>{{cite web|url=http://www.highbeam.com/doc/1G1-137749611.html|archive-url=https://web.archive.org/web/20130926085537/http://www.highbeam.com/doc/1G1-137749611.html|url-status=dead|archive-date=26 September 2013|title=Hello Kitty to fly on Taiwan's Eva Air|date=20 October 2005|publisher=Kyodo News International|access-date=3 April 2012}}</ref> Using the airline's A330-200, the exterior adopted a livery of [[Hello Kitty]] characters. A year later, the airline launched a second Hello Kitty Jet. The aircraft featured a Hello Kitty motif on exterior and interior furnishings and features.<ref>{{cite news|url=http://www.taipeitimes.com/News/biz/archives/2006/10/21/2003332749/print|title=EVA panders to Hello Kitty fans|date=21 October 2006|newspaper=Taipei Times|last=Ho|first=Jessie|access-date=25 May 2008|archive-date=10 June 2019|archive-url=https://web.archive.org/web/20190610104359/http://www.taipeitimes.com/News/biz/archives/2006/10/21/2003332749/print|url-status=dead}}</ref> Both aircraft were used to serve Japanese destinations,<ref>{{cite news|url=http://www.theage.com.au/executive-style/culture/i-am-kitty-hear-me-purr-20090518-b8s9.html|title=I am Kitty; hear me purr|date=5 September 2008|newspaper=The Daily Yomiuri|last=Baker|first=Tom|access-date=7 September 2008|url-status=dead|archive-url=https://web.archive.org/web/20090821132036/http://www.theage.com.au/executive-style/culture/i-am-kitty-hear-me-purr-20090518-b8s9.html|archive-date=21 August 2009}}</ref> and from mid–July 2007, also Taipei-Hong Kong routes. The original Hello Kitty livery was retired in 2009, but in 2011 EVA Air announced its return in redesigned form to mark the carrier's 20th anniversary and renew interest in Japanese tourism.<ref>{{cite web|url=http://focustaiwan.tw/ShowNews/WebNews_Detail.aspx?Type=aLIV&ID=201108060020 |title=EVA Air's 'Hello Kitty' aircraft set for a comeback|website=Focus Taiwan|publisher=Central News Agency|date=6 August 2011|access-date=28 August 2011}}</ref> For this occasion, EVA Air had ordered brand-new Airbus A330-300s to be painted in an all-new Hello Kitty livery, which the first three were the ''Hello Kitty with Magic Stars'', ''Hello Kitty Loves Apples'', and ''Hello Kitty Around the World''.

After the introduction of the "refreshed" Hello Kitty Livery on three EVA Air A330s, EVA Air decided to introduce two additional Hello Kitty A330 jets, launched in May and June 2012. The fourth and fifth Hello Kitty jets are known as ''Hello Kitty Speed Puff'' and ''Hello Kitty Happy Music'' respectively. In 2013, the carrier rolled out its sixth Hello Kitty jet ''Hand in Hand'', this time on a Boeing 777-300ER, until it was repainted into the new EVA Air livery in May 2021. The aircraft featured all the main characters from the [[Sanrio]] family. In 2015, the seventh and final Hello Kitty jet, Kikilala-themed ''Shining Star'' Boeing 777-300ER, rolled out.<ref name="Shining Star"/>

[[File:EVA Air Airbus A330 B-16331 Taiwan Taoyuan 2023 (03).jpg|thumb|left|The EVA Air Airbus A330-300 in the ''[[Badtz-Maru|Bad Badtz-Maru]] Travel Fun'' livery]]

In 2017, the first three of the Hello Kitty jets, ''Hello Kitty with Magic Stars'', ''Hello Kitty Loves Apples'', and ''Hello Kitty Around the World'' were re-themed into ''[[Badtz-Maru|Bad Badtz-Maru]] Travel Fun'', ''Joyful Dream'', and ''Celebration Flight'' respectively. At the same time, the [[Gudetama]] ''Comfort Flight'' were added onto the A321, and the ''Hello Kitty Speed Puff'' and ''Hello Kitty Happy Music'' were phased out.

[[File:B-16703 Boeing 777 Eva Air (9473896628).jpg|thumb|An EVA Air Boeing 777-300ER in the ''Rainbow'' special livery, painted from 2006 to 2013|alt=Side view of twin-jet aircraft mid-air.]]

In July 2006, EVA Air's third new Boeing 777-300ER was Boeing's center stage at the 2006 [[Farnborough Airshow]] in a static display.<ref>{{cite web|url=http://www.boeing.com/commercial/news/2006/q3/060716a_pr.html|title=EVA Air's Boeing 777-300ER Arrives at Farnborough International Air Show 2006|date=July 2006|publisher=The Boeing Company|access-date=7 September 2008|archive-url = https://web.archive.org/web/20080229130820/http://www.boeing.com/commercial/news/2006/q3/060716a_pr.html |archive-date = 29 February 2008}}</ref> The aircraft, with its special 777-300ER "Rainbow" livery, was leased by Boeing for a week to be presented at the show. The first three EVA Air Boeing 777 aircraft featured this livery, which were repainted in 2013 (B-16701 in [[Star Alliance]] livery, B-16702 in regular livery, B-16703 in Hello Kitty "Hand in Hand" livery, which has been repainted to the standard livery in 2021).

For the 2010 [[Taipei International Flora Exposition]], EVA Air debuted a floral-inspired design for its A330-200 aircraft, highlighting the carrier's official sponsorship of the event;<ref name="flora2010">{{cite web|url=http://www.2010taipeiexpo.tw/ct.asp?xItem=10963&ctNode=848&mp=3|title=2010 Taipei International Flower Exhibition Flower Expo concept of EVA Air flight published for the first time|publisher=2010 Taipei International Flower Exhibition|access-date=23 June 2010|date=2 April 2010|archive-url=https://web.archive.org/web/20140508224239/http://www.2010taipeiexpo.tw/ct.asp?xItem=10963&ctNode=848&mp=3|archive-date=8 May 2014|url-status=dead}}</ref><ref>{{cite web|url=https://mall.evaair.com/Shop_Product.aspx?pn=1&pn1=3&ProductID=G5400812&PriceSeq=1&Page=1|title=EVA Air limited A330-200 1:200|publisher=EVA Airways|access-date=23 June 2010|url-status=dead|archive-url=https://web.archive.org/web/20110710205053/https://mall.evaair.com/Shop_Product.aspx?pn=1&pn1=3&ProductID=G5400812&PriceSeq=1&Page=1|archive-date=10 July 2011}}</ref> the "Flora Expo cabin concept" introduced interior products such as [[airline meal|in-flight meals]] with a flower motif.<ref name="flora2010" />

===Fleet plans===
The majority of EVA Air's long-haul fleet is based on the Boeing 777-300ER, with the carrier's initial order for 15 all delivered by 2011. In 2006, the airline decided against proceeding with an order for two Boeing 777-200LR (stating that with the 777-300ERs would give it sufficient passenger capacity), and they were converted into orders for two 777-200F cargo aircraft.<ref>{{cite web|url=https://www.flightglobal.com/news/articles/eva-bolsters-cargo-with-order-swap-210660/ |title=EVA bolsters cargo with order swap|date=21 November 2006|publisher=Reed Business Information |website=Flightglobal |last=Francis|first=Leithen |access-date=18 May 2008}}</ref> In late 2010, EVA Air indicated it planned to lease three A330-300 aircraft for Asian routes in 2011.<ref>{{cite web|url=http://www.taipeitimes.com/News/biz/archives/2010/11/11/2003488210|title=Major air companies expanding fleets to meet China demand|work=Taipei Times|access-date=13 November 2010|date=2 November 2010}}</ref> In mid-2011, EVA Air announced plans to acquire further 777-300ERs to complete the replacement of its 747-400 aircraft on Europe and US routes, along with A321 series narrow-body jets to replace its MD-90 fleet.<ref name="fleetplan">{{Cite web|url=http://news.cens.com/cens/html/en/news/news_inner_36749.html|title=EVA Airways Budgets NT$100 B. to Purchase 25 New Planes|work=Taiwan Economic News|access-date=28 June 2011|date=27 June 2011|url-status=dead|archive-url=https://web.archive.org/web/20110701094643/http://news.cens.com/cens/html/en/news/news_inner_36749.html|archive-date=1 July 2011}}</ref> On 8 May 2012, EVA Air signed orders with Boeing for three additional 777-300ERs, and also announced a lease of four more 777-300ERs.<ref>{{cite web |url= https://www.bloomberg.com/news/2012-05-08/more-eva-air-signs-deal-with-boeing-to-buy-3-b777-300er-planes.html |title=MORE: EVA Air Signs Deal With Boeing to Buy 3 B777-300ER Planes|publisher=Bloomberg |first=Yu-Huay |last=Sun|date=8 May 2012|access-date=8 May 2012}}</ref> Due to falling freight demand, the airline restructured its cargo fleet by retiring its McDonnell Douglas MD-11s. The last 747-400M flight was conducted on 5 January 2015, ending its 22-year service.{{citation needed|date=March 2019}}

At the Paris Airshow in 2015, EVA Air announced its intention to purchase five [[Boeing 777|Boeing 777F]] cargo aircraft<ref>{{Cite news|title =EVA Airways intends to purchase five 777 Freighters|url = http://boeing.mediaroom.com/2015-06-15-Boeing-Statement-on-EVA-Airways-Intent-to-Purchase-Five-777-Freighters|date=15 June 2015|access-date=22 June 2015}}</ref> and four [[Airbus A330|Airbus A330-300s]].<ref>{{cite news|title = AIRSHOW-Taiwan's EVA Air says intends to buy four more Airbus A330s|url = https://www.reuters.com/article/airshow-france-eva-airbus-idUSFWN0YU09N20150616|work = Reuters|date =16 June 2015|access-date = 22 June 2015}}</ref> EVA Air confirmed the order of up to 24 Boeing 787-10s and two additional Boeing 777-300ERs. It also announced the additional lease of 787 aircraft.<ref>{{Cite news|title =EVA Air buys five new freight aircraft from Boeing|url = http://www.taipeitimes.com/News/biz/archives/2015/07/22/2003623587|date=22 July 2015|access-date=22 July 2015}}</ref><ref>{{Cite news|title =EVA Airways Finalize Taiwan's Largest Ever Commercial Airplane Purchase|url =http://www.boeing.com/commercial/customers/eva-air/eva-airways-finalize-taiwan-s-largest-ever-commercial-airplane-purchase.page}}</ref>

EVA announced in late 2015 that it would be retiring all of its leased A330-200 aircraft by the end of 2016, replacing them with the newly ordered A330-300s.{{cn|date=February 2024}}

Following the changes of air traffic demand due to the [[COVID-19 pandemic]], the airline switched 7 787-10s with 4 787-9s and 3 777Fs. Regarding the replacement of the 777-300ER passenger aircraft, the airline ordered 18 Airbus A350-1000 aircraft in November 2023 to replace the first batch models (those built between 2005 and 2010), three of which would be converted to freighters under EVA Air Cargo to supplement the 777-200F. The later batch models (those built between 2014 and 2017) can be replaced with either the [[777-9]] or additional A350-1000 orders. As with the older Airbus fleet, 15 [[A321neo]]s are ordered from Airbus to replace the older A321's, while the A330s are planned to be replaced by further 787 orders by 2029.{{cn|date=February 2024}}

===747 retirements===
As the 777s continued to phase in, the 747s were progressively retired. On 5 January 2015, EVA Air retired its first 747 variant, the 747-400M Combi. In 2016, EVA announced that the last 747-400 passenger service would be mid-May 2017. The airline also plans to retire the 747 freighters when the 777 freighters are delivered. EVA retired the Boeing 747-400 passenger aircraft from its fleet on 21 August 2017.<ref>{{cite web|url=https://www.flightglobal.com/news/articles/picture-eva-air-retires-boeing-747-400-passenger-ai-440440/|title=PICTURE: EVA Air retires Boeing 747-400 passenger aircraft|date=21 August 2017|access-date=29 May 2018}}</ref> The following year, the production 747 freighters were retired, leaving the converted 747 freighters in service until 2019.

==Services==
{{advert|date=February 2024}}
'''Hello Kitty Flights'''
EVA Air operated [[Hello Kitty]]-themed flights from 2005 to 2008, and reintroduced them in 2011. These flights have since become a popular feature of their service, with some routes experiencing high passenger load factors, typically around 85%.{{cn|date=February 2024}}

===Check-in===
{{Update|section|date=March 2019}}
At Taiwan Taoyuan International Airport, EVA Air has introduced the EVA Air Check-in Kiosks at T2, counters 6A, allowing passengers to check in and print their boarding passes electronically, since December 2009.<ref name="kiosk">{{cite web|url=http://www.evaair.com/html/b2c/english/plan/kiosk|title=EVA Air Airport Service Kiosk|publisher=EVA Airways|access-date=12 July 2010|date=2 December 2009|url-status=dead|archive-url=https://web.archive.org/web/20100613004115/http://www.evaair.com/html/b2c/english/plan/KIOSK/|archive-date=13 June 2010}}</ref> The kiosks are currently available at Taiwan Taoyuan International Airport and Taipei Songshan Airport. Over time, EVA will install these counters in airports in China and other international EVA Air destinations. Outside of Taiwan, it is only currently available in Los Angeles, Tokyo, and Osaka.<ref name="kiosk" /> Previously, passengers checking in for an EVA Air flight would have to go to an airline representative at the counters.

===Onboard===
[[File:BR 852 - 777-35E - EVA AIR - Royal Laurel Class (11975949583).jpg|thumb|The Royal Laurel Class cabin on board one of EVA Air's Boeing 777-300ERs, arranged in a [[Herringbone seating|reverse herringbone]] layout|alt=Airline business cabin. Rows of seats arranged between aisles.]]

EVA Air offers three classes of service on its long-haul flights: "Royal Laurel"/"Premium Laurel" (business), Premium Economy Class, and Economy Class.<ref name="EVAclass" /> All cabins feature satellite phones, audio video on demand (AVOD) entertainment,<ref name="vid">{{cite web|url=http://news.cheapflights.com/airlines/2007/08/more-triple-sev.html
|title=More 'Triple-Sevens' do transpacific duties – EVA Air's entry|date=27 August 2007|publisher=Cheapflights.com|last=Chandler|first=Jerry
|access-date=7 September 2008}}{{dead link|date=June 2011|fix-attempted=yes}}</ref> [[SMS]] service,<ref name="EVAseats">{{cite web|url=http://www.oag.com/graphics/ETEOct05.pdf|page=10|title=Executive travel – EVA Air uncontained success for Taiwan's shipping-owned airline|date=October 2005|publisher=OAG|access-date=31 August 2014|url-status=dead|archive-url=https://web.archive.org/web/20061026095049/http://www.oag.com/graphics/ETEOct05.pdf|archive-date=26 October 2006}}</ref> and in a number of Boeing 777 cabins, [[mood lighting]] (B-16718-B-16738).<ref name="vid" /> Domestic and short-haul international services flown also feature a short-haul business class.

In the latter half of 2007, EVA Air's Boeing 747-400 fleet was upgraded to feature the airline's latest seating classes; the addition of Premium Laurel class on the Boeing 747-400 succeeded the previous "Super First" and "Super Business" cabins.<ref name="upgrade">{{cite web|url=http://www.travelmole.com/stories/1122998.php|title=EVA Air to run upgraded Boeing 747-400 on London route|date=8 October 2007|publisher=TravelMole|last=Davies
|first=Phil|access-date=7 September 2008}}</ref><ref>{{cite web|url=http://flatseats.com/Reviews/eva.htm
|title=FlatSeats – EVA Air Business Class|year=2008|publisher=[[Skytrax]]|access-date=7 September 2008}}</ref> In early 2012, EVA Air officials unveiled a redesigned "Royal Laurel" business class, including 180-degree, fully flat seats in reverse [[Herringbone seating|herringbone layout]], which was first introduced on Boeing 777-300ER services in June 2012 between Taipei and New York.<ref name="wj" />

====Cabin classes====
[[File:BR852 - EVA AIR - Royal Laurel Class (11203031204).jpg|thumb|EVA Air's previous Royal Laurel Class seat on a Boeing 777-300ER|alt=Airline business class cabin. Seats arranged in twos, with forward display screens.]]

{{Multiple image
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| image1 = Eva Air Boeing 787-9 Economy Class - 49501226841.jpg
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| footer = The economy cabin on board one of EVA Air's [[Boeing 787-9]]s
}}
EVA Air currently has five classes. In May 2012, EVA Air announced the introduction of a new business class on select, redesigned Boeing 777-300ER aircraft: Royal Laurel Class. The cabin features 38 lie-flat bed/seats in a reverse herringbone configuration pitched at {{convert|2000|and|650|mm|abbr=on}} wide. Laptop power and multi-port connectors (USB/iPod) are available at each seat.<ref name="EVA Premieres Royal Laurel Class">{{cite web|title=EVA Premieres Royal Laurel Class|url=http://www.evaair.com/en-us/news-releases/2012/eva-premieres-royal-laurel-class.html?filter=&archiveYear=2012|publisher=EVA Airways|access-date=10 November 2012|url-status=dead|archive-url=https://web.archive.org/web/20140508222902/http://www.evaair.com/en-us/news-releases/2012/eva-premieres-royal-laurel-class.html?filter=&archiveYear=2012|archive-date=8 May 2014}}</ref> The Royal Laurel class seating arrangement is in a 1–2–1 abreast arrangement.<ref name="eva77N">{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Boeing_777-300ER.php|title=SeatGuru Seat Map EVA Air Boeing 777-300ER (77N)|publisher=[[SeatGuru]]|access-date=10 November 2012}}</ref> The airline is offering this cabin on all flights operated by the Boeing 777. On 20 September 2018, EVA Air debuted the Boeing 787 Royal Laurel Class. The seat was designed by Designworks, a BMW Group company. The new Royal Laurel Class seats are 584&nbsp;mm (23&nbsp;in) wide and recline into flat-bed positions that have a pitch of 1,930&nbsp;mm (76&nbsp;in) long. There are 26 Royal Laurel Class seats on the Boeing 787-9. The Royal Laurel Class cabin on the Boeing 787-10 features 40 seats.

Premium Laurel Class, EVA Air's existing business class cabin, was introduced in 2003 with the A330-200, and expanded to more destinations with the Boeing 777-300ER in 2005 and refitted Boeing 747-400 (replacing "Super First") in 2007. Seats are pitched at {{convert|1549|mm|abbr=on}} in Premium Laurel in a pod-style layout, and can convert to an angled [[airline seat|lie-flat bed]].<ref name="EVAseats" /> Laptop power is available.
Premium Laurel class seating is in a 2–2–2 abreast arrangement on the A330.<ref name="evaA330">{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Airbus_A330-200.php|title=SeatGuru EVA Air Airbus A330-200 (332)|publisher=SeatGuru|access-date=13 June 2009}}</ref> In 2016, Premium Laurel was upgraded to the new B/E Aerospace seats in a 2-2-2 configuration.

Business Class, EVA Air's short haul business class cabin on the A321, consists of eight seats. These seats feature a 10.6-inch in-flight entertainment system and 110 V power outlets. Seat pitch is 45 inches.

{{visible anchor|Premium Economy Class}} is offered in a dedicated cabin on the Boeing 777. Premium Economy Class has wider seating and legroom (in a 2-4-2 layout), and a seat similar to short-haul business class with a footrest, {{convert|970|to|1020|mm|abbr=on}} pitch, adjustable winged headrests, and laptop power.<ref name="EVAseats" /> Service levels in Premium Economy Class are similar to Economy Class, but food and amenities are improved, along with the seating. Premium Economy passengers further receive an amenity kit on most flights.<ref>{{cite web|url=http://www.travelagentcentral.com/air-travel/eva-airs-elite-class|title=EVA Air's Elite Class is an affordable upgrade from economy|publisher=TravelAgentCentral|access-date=13 June 2009|last=Rogers|first=Mark|date=4 June 2007}}</ref> There are two or four lavatories (dependent on aircraft configuration) that are dedicated to Premium Economy Class passengers.

Economy Class is available on all EVA Air aircraft, featuring {{convert|840|mm|abbr=on}} pitch, [[touchscreen]] personal entertainment screens, sliding seat cushions, and adjustable winged headrests.<ref name="EVAclass" /> Each seat is also equipped with a personal handset satellite telephone which can be used with a credit card. Economy seating is in 3–3–3 arrangement on the Boeing 777 and Boeing 787 Dreamliner,<ref name="eva77W">{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Boeing_777-300.php|title=SeatGuru Seat Map EVA Air Boeing 777-300ER (773)|publisher=[[SeatGuru]]|access-date=13 June 2009}}</ref> 3–4–3 on certain Boeing 777 aircraft, 3–3 on the A321,<ref name="eva747">{{cite web|url=http://www.seatguru.com/airlines/Eva_Airways/Eva_Airways_Boeing_747-400_380.php|title=SeatGuru EVA Air Boeing 747-400|publisher=SeatGuru|access-date=13 June 2009}}</ref> and 2–4–2 on all A330s.<ref name="evaA330" /> In Economy Class of the A321 there is no personal entertainment, with only overhead screens.

A new Economy and Premium Economy cabin is available on 777-300ER aircraft. Those new seats have improved entertainment systems and USB and 110 V AC ports in each seat. It includes a seat-back screen that is 11.1 inches, compared to the previous 9 inches.<ref>{{cite news|title=EVA Air Takes Delivery of Two 777-300ERs With a New Cabin Product|url=http://www.airlinereporter.com/2014/05/eva-air-takes-delivery-of-two-777-300ers-with-a-new-cabin-product/}}</ref> 
In 2018, EVA Air renamed Elite Class to Premium Economy Class.<ref>{{Cite web|url=https://www.evaair.com/en-us/about-eva-air/news/news-releases/2018/2018-01-10-2018-with-new-inflight-treats.html|title=EVA Welcomes 2018 with New Inflight Treats, Amenities Airline creates something new for passengers in every cabin – EVA Air {{!}} America|website=www.evaair.com|language=en|access-date=26 April 2018}}</ref>

====In-flight entertainment====
EVA Air's [[Video on demand|audio video on demand]] (AVOD) entertainment system, Star Gallery, is available in all classes, except Airbus A321 Economy class. This system has 40 movies and short features, interactive games, and over 100 music albums.<ref>{{cite web|url=http://www.shephard.co.uk/Inflight/default.aspx?Action=-1000945703&ID=1673b334-06bb-4c12-ad7d-9ce660836268 |title=EVA Air to put spruced-up 747 on Taipei-London|date=6 October 2007|publisher=Shephard Group|access-date=7 September 2008 |archive-url = https://web.archive.org/web/20071011035934/http://www.shephard.co.uk/Inflight/default.aspx?Action=-1000945703&ID=1673b334-06bb-4c12-ad7d-9ce660836268 |archive-date = 11 October 2007}}</ref> Programs are mainly in [[Standard Mandarin|Mandarin]] and English, with some selections in Japanese, German, and French.

Star Gallery entertainment categories include such areas as Sky Hollywood (films), Sky Concert Hall (music and playlist creator), Kids' World (entertainment geared toward younger travelers), among others. The Panasonic Avionics 3000i system can display Mandarin, English, or Japanese text. On certain aircraft, a Panasonic EX3 system is installed. Since 2005, customers can also send SMS [[text messages]] and emails to the ground using their personal handsets and seatback screens.<ref name="upgrade" />
Seatback video is not available in Economy Class on A321-200s.

''enVoyage'' is EVA's inflight [[magazine]] and features articles in English, Mandarin and Japanese.<ref name="evacase">{{cite web|url=http://elc.it.lhu.edu.tw/LHUIT/AssignHW/56/89/D91421134/%E5%9C%8B%E9%9A%9B%E8%A1%8C%E9%8A%B7%E6%9C%9F%E6%9C%AB%E5%A0%B1%E5%91%8A-%E5%80%8B%E6%A1%88%E5%85%AC%E5%8F%B8-%E9%95%B7%E6%A6%AE%E6%B5%B7%E9%81%8B%E9%95%B7%E6%A6%AE%E7%A9%BA%E9%81%8B.doc|title=Department of International Trade Case Study: EVA Air|language=zh-tw, en|publisher=[[Lunghwa University of Science and Technology]]|access-date=13 June 2009|year=2005|quote=Royal Laurel ({{lang|zh-Hant|皇璽桂冠艙}}), Premium Laurel ({{lang|zh-Hant|桂冠艙}}), Elite Class ({{lang|zh-Hant|菁英艙}}), Super First ({{lang|zh-Hant|超級頭等艙}}), Super Business ({{lang|zh-Hant|超級商務艙}}), Evergreen Deluxe ({{lang|zh-Hant|長榮客艙}}), Economy Deluxe ({{lang|zh-Hant|經濟豪華艙}})|url-status=dead|archive-url=https://web.archive.org/web/20100119072820/http://elc.it.lhu.edu.tw/LHUIT/AssignHW/56/89/D91421134/%E5%9C%8B%E9%9A%9B%E8%A1%8C%E9%8A%B7%E6%9C%9F%E6%9C%AB%E5%A0%B1%E5%91%8A-%E5%80%8B%E6%A1%88%E5%85%AC%E5%8F%B8-%E9%95%B7%E6%A6%AE%E6%B5%B7%E9%81%8B%E9%95%B7%E6%A6%AE%E7%A9%BA%E9%81%8B.doc|archive-date=19 January 2010}}</ref> EVA Air's [[duty-free shop]]ping brochure, named EVA Air Sky Shop, is included at each seat in either paper or video form, with sales occurring in-flight, typically after meal services. EVA Air also stocks a supply of [[newspapers]] and magazine publications on international flights,<ref name="EVAseats" /> selection depending on route.

[[File:EVA Air Premium Laurel catering.jpg|thumb|A Business Class meal served on a [[Taoyuan International Airport|Taipei (TPE)]] to [[Hong Kong International Airport|Hong Kong (HKG)]] route|alt=Business class meal. Cloth-covered tray with napkin, tall glass, two round bowls with fruits and chocolate cake; plate with bread and butter, large dish with potatoes, meat, and vegetables.]]

====Catering====
EVA Air offers a variety of meals on intercontinental routes, depending on seat class, destination, and flight length. [[Western cuisine|Western]] and [[Chinese cuisine|Eastern]] menu selections are typically offered,<ref>Rogers, Mark. Destinations - Pacific/Asia: EVA Air's Elite Class. ''TravelAgent'', July 2007, p. 64.</ref> including seasonal menu selections varied by destination. Special meal offerings can be requested in each class during booking, including children's, religious, vegetarian, and other meals.

In Royal Laurel Class and Premium Laurel Class, passengers can pre-order gourmet entreés, depending on destination,<ref name="EVAseats" /> including specialties produced by [[Din Tai Fung]], an award-winning Taiwanese restaurant. Royal Laurel cabins on the Boeing 777 also feature an in-flight refreshment bar, and European wine selections are served.<ref>{{cite web|url=http://www.businesstraveller.com/news/business-traveller-cellars-in-the-sky-awards-2007|title=Business Traveller Cellars in the Sky Awards|date=2 May 2008|publisher=Business Traveller|access-date=18 January 2009}}</ref>

===EVA AIR lounges===
EVA AIR operates [[airline lounge]]s under the [[brand name]] EVA AIR Lounge (formerly branded Evergreen Lounge) in major destination airports. Passengers eligible to enter these facilities include Royal Laurel, Premium Laurel and business class passengers, [[#Infinity MileageLands|Infinity MileageLands]] Diamond, Gold, and Silver Card holders, Star Alliance Gold members, and eligible passengers travelling with airlines that have contracted with EVA Air on the lounge facilities.<ref name="EVAlounge">{{cite web|url=http://www.evaair.com/html/b2c/english/tips/Airport_service/Lounge_service/#|title=EVA Air – Lounge Service|year=2013|publisher=EVA Airways|access-date=27 November 2013|url-status=dead|archive-url=https://web.archive.org/web/20121017100348/http://www.evaair.com/html/b2c/english/tips/Airport_service/Lounge_service|archive-date=17 October 2012}}</ref>

EVA Air's four flagship lounges, located at Taiwan Taoyuan International Airport, are:

*'''The Garden''' (exclusively to Infinity MileageLands Diamond and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Royal Laurel/Premium Laurel/Business Class)
*'''The Infinity''' (accessible by all eligible passengers above and: Royal Laurel/Premium Laurel/Business Class passengers, Star Alliance First/Business Class Passengers and American Express Centurion/EVA Air Co-brand Platinum/Citibank EVA Air Co-brand World Cardholders travelling in Premium Economy/Economy Class)
*'''The Star''' (accessible by all eligible passengers above and: Infinity MileageLands Gold, Star Alliance Gold members, Business customers, Business class/elite passengers travelling with airlines contracted with EGAT on lounge facilities)
*'''The club by EVA Air''' (accessible by all eligible passengers above and: Infinity MileageLands Silver, Citibank Diamond Cardholders, Diners Club cardholders and Citibank EVA Air Cobrand Titanium/Platinum Cardholders).<ref name="EVAlounge" />

[[File:EVA Air Infinity Lounge Taipei (12790126753).jpg|thumb|EVA Air's The Infinity lounge at Taoyuan International Airport|alt=Lounge interior. An open seating area with a glowing column.]]

EVA Air also operates its EVA AIR lounges at [[Suvarnabhumi Airport|Bangkok]] and [[Kaohsiung International Airport|Kaohsiung]]. It previously operated an outstation lounge at [[San Francisco International Airport|San Francisco]].

EVA Air lounge services typically include refreshments, business facilities, and television and reading entertainment.

===Infinity MileageLands===
EVA Air's [[frequent flyer program]], Infinity MileageLands, awards members points based on miles traveled and class of service. Infinity MileageLands points are redeemable for upgrades and free tickets, and can also be accumulated through credit card use, rental car agencies, [[Evergreen Group#Evergreen International Hotels|Evergreen Laurel Hotels]], and other participating services. Membership benefits include a dedicated reservation line, dedicated customer service hotlines, dedicated check-in services, holiday gifts (Diamond Card Holders), Evergreen Lounge access, additional baggage allowance with priority handling, and discounts on car rentals and hotels.<ref name="evergreenclub">{{cite web|url=http://www.evaair.com/en-us/infinity-mileagelands/membership-benefits/tiers-and-privileges/ |title=EVA Air – Infinity MileageLands Infinity MileageLands|year=2013|publisher=EVA Airways|access-date=18 June 2013}}</ref>

Membership into the program is free. The program is divided into four tiers: Green, Silver, Gold, and Diamond.<ref name="evergreenclub" /> Infinity MileageLands privileges are additive by membership tier, with higher tiers including all benefits listed for prior tiers. The program accepts miles flown on partner airlines and Star Alliance partners such as All Nippon Airways, Air Canada, and United Airlines, provided that the flights are booked and logged according to EVA Air frequent flier rules.<ref name="evergreenclub" /> Co-branded [[Cathay United Bank]], [[American Express]], [[Citibank]], and [[Diners Club]] cards can also earn miles.<ref name="evergreenclub" /> Qualification levels and general benefits are listed on the EVA Air website.<ref name="evergreenclub" />

===Shuttle services===
EVA Air operates the following shuttle services in the United States and Europe, free for customers:
* To/from [[John F. Kennedy International Airport]] (New York City): In New Jersey: [[Jersey City, New Jersey|Jersey City]], [[Piscataway, New Jersey|Piscataway]], [[Fort Lee, New Jersey|Fort Lee]], [[East Hanover, New Jersey|East Hanover]], [[Cherry Hill, New Jersey|Cherry Hill]] – In Pennsylvania: [[South Philadelphia]] and [[Cheltenham, Pennsylvania|Cheltenham]]<ref>{{cite web|url=http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/free-shuttle-service-to-connect-pa-and-nj/|title=Service to Connect PA & NJ|publisher=EVA Airways|access-date=29 February 2016}}</ref>
* To/from [[George Bush Intercontinental Airport]] (Houston): Stops in the [[Dallas-Fort Worth]] area: [[Richardson, Texas|Richardson]]<ref>{{cite web|url=http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/dallas-houston-dallas-free-shuttle-service-schedule/|title=Dallas – Houston – Dallas Free Shuttle Service Schedule|publisher=EVA Airways|access-date=29 February 2016|archive-date=5 September 2015|archive-url=https://web.archive.org/web/20150905090133/http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/dallas-houston-dallas-free-shuttle-service-schedule/|url-status=dead}}</ref>
* To/from [[Amsterdam Airport Schiphol]]: [[Saint-Gilles, Belgium|Saint-Gilles]] (Sint-Gillis), [[Brussels]] (near the [[Brussels-South railway station|Brussels-South (Midi) railway station]]) and [[Berchem]], [[Antwerp]] (near Antwerp-Berchem bus station) – Co-operated with Reizen Lauwers NV<ref>{{cite web|url=http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/shuttle-bus-service-between-belgium-and-amsterdam-airport/|title=Between Belgium and Amsterdam Airport|publisher=EVA Airways|access-date=29 February 2016|archive-url=https://web.archive.org/web/20160319111023/http://www.evaair.com/en-us/check-in-baggage-and-airports/shuttle-bus-service/shuttle-bus-service-between-belgium-and-amsterdam-airport/|archive-date=19 March 2016|url-status=dead}}</ref>

== Accidents and incidents ==
To date, EVA Air has not had any aircraft losses or passenger fatalities in its operational history.<ref>{{cite web|url=http://www.airsafe.com/events/regions/asia.htm|title=Event Rates of Airlines in Asia and Australasia Since 1970|year=2008|publisher=AirSafe.com|access-date=16 December 2011}}</ref> As of 3 January 2024, EVA Air is ranked number 14 in safety by cntraveler.com.
<ref name="The 20 Safest Airlines in the World">{{cite web|title=The 20 Safest Airlines in the World|date=5 January 2017|url=https://www.cntraveler.com/story/the-safest-airlines-in-the-world}}</ref> According to the [[JACDEC]] Airline Safety Ranking 2018, EVA Air was ranked 15th out of 100 major airlines.<ref>{{cite web|title=JACDEC Airline Safety Ranking 2018|url=http://www.jacdec.de/airline-safety-ranking-2018/|access-date=25 January 2018|archive-url=https://web.archive.org/web/20180419103402/http://www.jacdec.de/airline-safety-ranking-2018/|archive-date=19 April 2018|url-status=dead}}</ref> 

* '''16 December 2016''': EVA Air Flight 015, a [[Boeing 777-300ER]] (registered as B-16726) from [[Los Angeles International Airport]] to [[Taiwan Taoyuan International Airport]] narrowly missed colliding with [[Air Canada Flight 788]] on takeoff, and subsequently nearly impacted [[Mount Wilson (California)|Mount Wilson]] above [[Pasadena, California|Pasadena]]. With takeoffs that evening rerouted to the rarely used eastbound departure due to weather, the Los Angeles air traffic controller mistakenly told the pilot to turn left instead of right (as they would if the aircraft were taking off westbound, over the ocean). The aircraft complied, and instead headed north, climbing to {{convert|5000|ft|m|adj=mid}} as it headed towards {{convert|5710|ft|m|adj=mid|-high}} Mt. Wilson. The EVA aircraft was forced to take evasive action, and climb to {{convert|6000|ft|m}}, missing Mt. Wilson by less than {{convert|600|ft|m}}. [[Air Canada Flight 788]], also departing Los Angeles, was taking the same route as the EVA aircraft and was forced to climb to {{convert|10,000|ft|m}} in evasive action.<ref>{{cite web|title=Flight controller accidentally sends jet on course toward Mt. Wilson after LAX takeoff|website=[[Los Angeles Times]]|date=21 December 2016|url=http://www.latimes.com/local/lanow/la-me-ln-faa-investigation-plane-wrong-direction-20161220-story.html|access-date=5 January 2017}}</ref>
* '''2 December 2017''': EVA Air Flight 035, a [[Boeing 777-300ER]] (registered as B-16718) was taxiing for departure at [[Toronto Pearson International Airport]], struck a pole while taxiing in darkness. The aircraft suffered significant damage on its right leading edge and wing surface. The aircraft had not been taxiing on the centerline after deicing and therefore lacked wing clearance with the light pole.  The flight was then cancelled.<ref>{{Cite news|url=https://www.flightglobal.com/news/articles/eva-777-300er-wing-damaged-by-pole-strike-443835/|title=EVA 777-300ER wing damaged by pole strike|date=4 December 2017|work=Flightglobal.com|access-date=4 December 2017|language=en-GB}}</ref>
* '''10 June 2023''': EVA Air Flight 189 from [[Taipei Songshan Airport]], an [[Airbus A330-300]] (registered as B-16340) <ref>{{Cite news|url=https://udn.com/news/story/6809/7225850?from=udn_ch2_menu_v2_main_index|title=長榮航空與泰航滑行道上驚傳碰撞 羽田機場關閉跑道|date=10 June 2023|work=United Daily News|access-date=10 June 2023|language=zh-TW}}</ref> heading to [[Haneda Airport]] in [[Tokyo]], [[Japan]] struck the wing of [[Thai Airways International]] Flight 683, also an [[Airbus A330-300]] (registered as HS-TEO, named ''Chutamat''),<ref>{{Cite news|url=https://www.sanook.com/news/8886482/|title=ระทึก เครื่องบินชนกัน การบินไทย เฉี่ยวชน อีวีเอ กลางสนามบินฮาเนดะของญี่ปุ่น|date=10 June 2023|work=Sanook.com|access-date=10 June 2023|language=th}}</ref> which was to depart for [[Bangkok Suvarnabhumi Airport]]. The Thai Airways aircraft reportedly sustained minor damage, losing part of its wing as a result of the collision. The collision forced one of the runways of Haneda to close.<ref>{{Cite news|url=https://www.taiwannews.com.tw/en/news/4915272|title=Flights by Taiwan's EVA, Thai Airways clip wings at Tokyo Haneda Airport|date=10 June 2023|work=Taiwan News|access-date=10 June 2023|language=en-GB}}</ref><ref>{{Cite news|url=https://timesofoman.com/article/131968-two-planes-collide-on-tokyo-runway|title=Two planes collide on Tokyo runway|date=10 June 2023|work=Times of Oman|access-date=10 June 2023|language=en-GB}}</ref>

== Controversies and labor disputes ==
* On 29 January 2019, a female EVA Air flight attendant issued a public complaint after EVA Air falsely accused her of taking part in pornography.<ref>{{Cite web|last=Everington|first=Keoni|title=EVA Air criticized for grilling flight attendant over prostitution, porn|url=https://www.taiwannews.com.tw/en/news/3629487|date=31 January 2019|access-date=10 September 2020|website=Taiwan News}}</ref>
* On 20 June 2019, Taiwan Flight Attendants Union (TFAU) started an air strike.<ref>{{Cite news|last=Everington|first=Keoni|date=20 June 2019|title=Taiwan's EVA Air flight attendants go on strike|work=Taiwan News|url=https://www.taiwannews.com.tw/en/news/3728291}}</ref> EVA Air and Taiwan Flight Attendants reached an agreement on 7 July 2019, stating that the strike would end on 10 July 2019.<ref>{{Cite web|last=Ben|date=7 July 2019|title=EVA Air Flight Attendant Strike Comes to an End|url=https://onemileatatime.com/eva-air-strike/|access-date=10 July 2019|website=One Mile at a Time|language=en-US}}</ref> About 1440 flights were cancelled and more than 280,000 passengers were affected from the air strike. The strike became the longest strike in Taiwan's history.{{cn|date=June 2024}} The airline estimated a prospective loss of about US$97 million as a result of the strike.<ref>{{Cite web|date=8 July 2019|title=EVA Air cabin crew call off strike after 17 days|url=https://www.scmp.com/news/china/politics/article/3017741/taiwans-eva-air-cabin-crew-call-strike-after-17-days|access-date=10 July 2019|website=South China Morning Post|language=en}}</ref>

== Notes ==
{{notelist}}

== See also ==<!-- Please see the Manual of Style for appropriate links -->
* [[List of airlines of Taiwan]]
* [[Transport in Taiwan#Air transport|Air transport in Taiwan]]
* [[List of airports in Taiwan]]
* [[List of companies of Taiwan]]
* [[Transportation in Taiwan]]

==References==
{{reflist}}

==External links==
{{Commons category-inline}}
* {{Official website|1=http://www.evaair.com}}
* {{webarchive |url=https://web.archive.org/web/*/http://web.archive.org/web/*/www.evaair.com.tw |date=* |title=Archived website }}

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