Expert Global Solutions
| Expert Global Solutions. | |
| Company type | Private |
|---|---|
| Industry | Business Process Outsourcing Accounts Receivable Management Customer Relationship Management Back Office Solutions |
| Founded | 2012[1] |
| Headquarters | , |
Number of locations | Over 100 Globally |
| Revenue | Approximately 2 billion USD |
| Owner | One Equity Partners |
Number of employees | ~43,000 (2012) |
| Website | www |
Founded in 2012, Expert Global Solutions, Inc., ("EGS", formerly NCO Group), based in Plano, Texas,[2] is the world's largest privately owned Business Process Outsourcing company with more than 100 locations globally and more than 40,000 associates. It is a holding company for NCO and APAC Customer Services, Inc. (APAC), providers of global business process outsourcing services.[3] NCO provides accounts receivable management (ARM) services, and APAC provides customer relationship management (CRM) services.[4] EGS has over 100 locations, with more than 42,000 employees. EGS is owned by One Equity Partners (OEP), the private investment arm of JP Morgan Chase & Co. [5]
- ^ "EGS Profile". Egscorp.com. 2012-10-03. Retrieved 2012-10-13.
- ^ EGS Fact Sheet [dead link]
- ^ Patrick Lunsford (2009-03-27). "Completes Merger, Introduces World to Expert Global Solutions, Inc". Insidearm.com. Retrieved 2012-10-13.
- ^ "NCO and APAC merger means CRM outsourcing game change". OVUM. Retrieved 2012-10-13.
- ^ "Nco Group Announces Completion Of Apac Merger And Refinancing". Oneequity.com. 2012-04-03. Retrieved 2012-10-13.
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